MedStar Health Reviews in White Marsh, MD | Glassdoor

MedStar Health White Marsh Reviews

8 reviews

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White Marsh, MD

2.4
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MedStar Health President & CEO Kenneth A. Samet
Kenneth A. Samet
3 Ratings

8 Employee Reviews

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Pros
Cons
  • Management and little room for advancement (in 8 reviews)

  • Work/life balance is beyond abysmal (in 8 reviews)

More Pros and Cons

  1. "Fairly good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist in White Marsh, MD
    Former Employee - Specialist in White Marsh, MD
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at MedStar Health full-time (More than 3 years)

    Pros

    I had a very supportive boss and terrific coworkers in my department.

    Cons

    Was passed over multiple times for internal postings.

    Advice to Management

    Good employees will leave if your never give them an opportunity to advance. HR was very cliquey and not friendly.


  2. Helpful (6)

    "MedStar Internal Audit Department: (Don't Do It) - I Second That"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Audit Manager in White Marsh, MD
    Former Employee - IT Audit Manager in White Marsh, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at MedStar Health full-time

    Pros

    Good work-life balance, good salary

    Cons

    -Bad Department Management
    -Unqualified department Management (no experience with IT or IT Audit. Therefore do not know how to lead the IT internal audit staff. Even when they had knowledgeable IT audit staff they were unaware)
    -Severe conflict of interest. The department reports to the CFO and he has the authority to modify reports before they go to the Audit Committee. Audit priority ratings and/or reports have been held back per the CFO's directions.
    -Management will isolate you and treat you mean if you're not on board with their approach even when it is incorrect or unethical
    -Management can be petty restricting auditors to park in the front parking lot only although both front and back are available
    -Management often requests help when rewriting verbiage for reports. Their direction is often unclear, inconsistent, and contradictory (verbiage may be acceptable for one report but not for another)
    -Management will do things to push people to quit when they don't like them despite their experience and qualifications

    Advice to Management

    -In the almost 3 years I was there it was 100% turn over between IT and operational auditors!!!! No exaggeration. The turn over rate speaks for itself!
    -The $ and work-life balance is not worth it
    -All the people I personally know that worked in the department (IT or operational) and left willingly or not, are glad they are no longer there and moved on to better employment! It feels much better to go where you're valued and only those who respect and understand what you do can value your skill set.


  3. Helpful (6)

    "MedStar Internal Audit Department - Don't Do It!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Internal Audit Manager in White Marsh, MD
    Former Employee - IT Internal Audit Manager in White Marsh, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at MedStar Health full-time (More than a year)

    Pros

    The location has easy access to 95/695, White Marsh Mall and The Avenue.

    Cons

    If you like looking over your shoulder, playing a constant guessing game about what you should test (after the audit scope, object and RACM was approved), publishing an audit report with primarily superficial conclusion(s) which will never get fixed in order to give the impression work is being done, an environment completely lacking respect, a lack of accountability or responsibility for an audit report after the review/edit (spelling and grammar mistakes as a result of edits included) process, and a CFO with complete oversight authority as to what gets reported and what doesn’t, ………….. Then this is the place for you! Don’t fret, if there isn’t a position open in the Internal Audit department right now, there will be soon. The continuous turnover is not a coincidence.

    Advice to Management

    Take a look at the turnover rate and the exit interview questionnaire/complaints regarding the Internal Audit department. You may see a pattern.


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  5. Helpful (1)

    "Dead-end Career"

    Star Star Star Star Star
    Current Employee - Accountant in White Marsh, MD
    Current Employee - Accountant in White Marsh, MD

    I have been working at MedStar Health full-time (More than a year)

    Pros

    Benefits: 5 weeks of PTO on your first year; Healthcare

    Cons

    Low pay, 1% or less pay raise, and no growth opportunity


  6. Helpful (1)

    "Great Company with Lots of Opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in White Marsh, MD
    Current Employee - Anonymous Employee in White Marsh, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MedStar Health full-time (More than 3 years)

    Pros

    I work in patient financial services in White Marsh, MD. There is a lot of opportunity to grow and develop your career. MedStar offers tuition reimbursement for pretty much any field of study as long as you can transfer to that particular position within the company. They also offer a flex schedule which is great for work and personal life balance. Lastly, the paid time off is great compared to other companies that I have worked for.

    Cons

    The compensation could be better, but the other benefits offset the low monetary compensation.

    Advice to Management

    Continue to listen to the employees.


  7. Helpful (4)

    "A good company if you can keep your mouth shut."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Billing in White Marsh, MD
    Former Employee - Billing in White Marsh, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MedStar Health full-time (More than a year)

    Pros

    Full Time opportunities, good money if you move up. Education Assistance, benefits.

    Cons

    Tons of politics, there's the people who have been in the door and out the door and then the ones you have to deal with are the ones who have been there "20 years, 25 years, 15 years" that have their seniority (which is looked upon highly). You have to kiss rear to get anywhere and if you don't you will be blacklisted within the company. There's also favoritism when it comes to salary ranges. One person may be making $15 sitting next to you with less experience because they "know the manager" while someone else is making $12 because they didn't know anyone. It's definitely not based on merit. Also--get better training for specific jobs, universal training (with one trainer) doesn't work for everyone, try to find a way that benefits all learning types so people aren't fired or quitting all the time (high turn over rate).

    Advice to Management

    Stop playing favorites. Hold more people accountable when they're repeat offenders. Accept the fact that you aren't perfect and make mistakes as well.


  8. Helpful (7)

    "Worst place ever, no parking available or car will get scratched/bumped"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Entry Level Financial Services Office In White Marsh in White Marsh, MD
    Former Employee - Entry Level Financial Services Office In White Marsh in White Marsh, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MedStar Health full-time (Less than a year)

    Pros

    Nice office setting, has a jean day 2x month

    Cons

    Cubicle environment, lots of backbiting and people listening to conversations. Hard to fit in. You will NOT be promoted unless you "know people". Notice there are NO reviews of this facility??? That tells you something

    Advice to Management

    Care


  9. Helpful (2)

    "Good work, competitive pay but poor communication from upper management."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Interface Engineer in White Marsh, MD
    Current Employee - Senior Interface Engineer in White Marsh, MD
    Approves of CEO

    Pros

    MedStar has a very good benefit package and competitive salaries. As it is a mix of 8 hospitals and 20+ related businesses, it has combination of lots of systems / processes and gives a varied experience if your job entails integrating these systems. If you are working in one specialized system, it will also give you a chance to move into similar system which helps to gain experience and to build new skills. Most of the IT staff is knowledgeable and smart. I have met many people who have previously worked for reputed companies like Booz Allen, Cisco, CACI, Govt. contractors, Microsoft, MCI and they bring lots of experience with them.

    Cons

    There are no performance related bounces below the level of AVP. Annual raises are generally capped at 3-4% which is very much in line with Fed. Govt. COLA, so after a long tenure you start to lose out in terms or market rate if you are not promoted during that time. Depending on group, you might be subjected to stringent timings ( in by 8am !) and if you are in application support for hospital IT, you have to agree to an on-call schedule which means carrying a pager 24/7 for a week with no relaxation in day time duties. The company is going through a re-org for about 1.5 year which has brought about many changes in groups / duties and their work and management has not done very good job communicating these changes till now. Some of the work is being outsourced and that has brought about some apprehensions too, once again, communication does not seem fair / trustworthy regarding this process too.

    Advice to Management

    I have seen that uncertainty and confusion due to poor communication in MedStar IT results in groups losing bright people. The communication should be very open, forthright and everybody should be allowed to ask anonymous questions during any of town hall / IT meetings. Also current review process is one way, and the company should seriously consider 360 degree review process in which every employee gets a chance to review his/her supervisor.


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