FilterClient Services Analyst
I have been working at Medallia full-time
People are helpful, nice, and somewhat lazy for the most part. (Others are worked into the ground and seem miserable.)
Even though compensation is fair at best, other benefits are great. Lots of food/drink. Good healthcare/dental/vision.
Very flexible work schedules (especially for parents who want to pick up their children after work). If you want to be able to play foosball for an hour a day or go for a walk, nobody seems to mind.
Career path is not defined, and management is more focused on building out the increasingly apparent hierarchy.
It seems like a lot of people are very bored with what they do on the day-to-day. Work can be mind numbing and not particularly challenging. A lot of people cruise and do not challenge themselves, but they have a great work-life balance.
Advice to Management
Develop your management. A lot of random decisions about org have been made resulting in very tense environment.
I worked at Medallia full-time (Less than a year)
-Wonderful advancement opportunities for those that stay
-Lots of perks (food, GoPasses, generous PTO allowances)
-Even in junior roles given tons of autonomy and responsibility from day 1
-Stay away from HR and recruiting. Extremely disorganized and lacks transparency. Promotions and internal movement between departments happen based on favoritism and not merit or credentials.
-Promote an elitist culture based on school rank rather than individual achievements - recruiting department encourages employees to only refer candidates that graduated from the Ivies or an Ivy competitor
-Promotion of work-life balance is completely inaccurate and misleading. Nonverbal expectations to work completely around the clock.
-Extremist company culture and focus on unity, almost to the point of brainwashing. Junior roles work best for those who are okay with having zero life outside of work. They invest a lot in creating a very fun work environment, but put so much focus on maintaining a Disneyland feel that whenever tense situations arise they are swept under the rug (i.e. different employees were fired and there was zero insight into what happened, and any inquiries were given the "shush" from management). Felt like nobody ever wanted to be the bearer of bad news.
-Most of the responsibilities as an analyst are specific to the software product that the company sells - you learn a lot and are intellectually stimulated every day, but most of it won't carry over into roles at any other company.
I have been working at Medallia full-time (Less than a year)
People are great, culture is very good and very good perks such as free lunches! Silicon valley software firm pre-IPO and receive share. Leader in industry.
Not much trainer or management schemes, no idea of career path or structure.
Advice to Management
Training schemes please
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