Medallia Reviews | Glassdoor

Medallia Reviews

Updated September 16, 2018
249 reviews

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3.9
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Medallia President and Chief Executive Officer Leslie Stretch
Leslie Stretch
4 Ratings

249 Employee Reviews

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Pros
  • "Great learning environment, and great culture" (in 26 reviews)

  • "The company offers a decent work/life balance in several (but not all) teams" (in 10 reviews)

Cons
  • "Work /life balance as we gear up for potential IPO" (in 15 reviews)

  • "Some growing pains with organization now over 1000 employees" (in 23 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Great culture and dynamic working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medallia full-time (Less than a year)

    Pros

    - A customer use case that every company needs - happy and loyal customers!
    - Industry leading product
    - Seasoned and dependable colleagues and leadership at all levels in the org
    - Diverse workforce
    - Great and supportive working culture
    - Nice campus and working environment

    Cons

    - None. Usual issues in a fast growing company that will be overcome


  2. Helpful (1)

    "Amazing company—excited about the future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medallia full-time

    Pros

    Been here almost four years now, and it's been a regular pace of change (most recently, new CEO). But I believe in our mission, and we're going to build an amazing company while making companies (and government) better.

    Cons

    It can take a long time to make decisions, but with our new CEO, I anticipate that will change.

  3. Helpful (1)

    "Destined for IPO and greatness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medallia full-time (More than 10 years)

    Pros

    Amazing teams & people
    Fantastic vision on making a difference
    Top notch customers
    Unlimited PTO
    Free lunches
    Free snacks
    Challenging work
    New Experienced CEO
    Amazing products that customers love

    Cons

    Growing pains
    Work /life balance as we gear up for potential IPO
    Moves faster than any other company I have seen

    Advice to Management

    Focus on key objectives but don’t burn out your best people. Listen to your employees.


  4. "Generalist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Generalist in Palo Alto, CA
    Former Employee - Human Resources Generalist in Palo Alto, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Medallia full-time (More than 3 years)

    Pros

    Amazing culture with great flexibility to take on and initiate various projects.

    Cons

    Lack of manager training and unclear internal career path for smaller teams.


  5. Helpful (4)

    "One of the best places"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medallia full-time (More than a year)

    Pros

    1. The most impressive element is how extremely intelligent, smart, driven, dedicated and nice people are
    2. Awesome product and a time-proven leader in the space
    3. Good benefits
    4. Destined for IPO
    5. Great culture and values

    Cons

    1. Company is still on the "frugal" side compared to some other hot leading places.
     Everyone travels economy, up to the founders
    2. Food isn't great but healthy and good enough (founders' emphasis on health)
    3. Could use more fitness classes and extra perks
    4. No annual bonus , nor 401K matching
    5. No dogs allowed

    Advice to Management

    Consider adding some more benefits and perks to help us attract and retain talent


  6. Helpful (1)

    "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer
    Current Employee - Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medallia full-time (More than a year)

    Pros

    - Co Workers
    - Unlimited PTO
    - Catered Lunch
    - Flexible

    Cons

    None, this is a real review.


  7. Helpful (2)

    "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Medallia full-time

    Pros

    Great learning environment, and great culture

    Cons

    None that I can think of

  8. Helpful (2)

    "Fantastic products and market potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Medallia full-time

    Pros

    Good balance of competitive and knowing what matters

    Cons

    Need to be more differentiated in the basics


  9. Helpful (2)

    "Solutions Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medallia full-time

    Pros

    I have not been here long but Medallia offers great benefits, great compensation, and free lunch. There is a family environment not only amongst your team but Medallia as a whole, this is the type of culture they nurture and it pays off! In addition, I get to work with many different varieties of companies and learn lots about each of them. Also, there is an open vacation policy. This place is great.

    Cons

    So far I have not experienced any negatives about Medallia but as soon as I do I will report. Well there is the fact that they do not match 401k but compensation more than alleviates that issue.


  10. Helpful (2)

    "Best Comoany Ive Ever Worked For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Director in Brookhaven, Muscogee, GA
    Current Employee - Sales Director in Brookhaven, Muscogee, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medallia full-time (Less than a year)

    Pros

    One of the absolute best places to work. People are smart, caring, and always willing to lend a hand

    Cons

    Be ready to work, but it's worth it.

    Advice to Management

    Keep investing with your customers voice at heart.


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