Medco Health Reviews | Glassdoor

Medco Health Reviews

Updated June 23, 2017
46 reviews

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Medco Health CEO George Paz
George Paz
13 Ratings

46 Employee Reviews

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Pros
  • Work from home option, high pay, good bonus structure, flexible hours (in 33 reviews)

  • Laid back culture, good work life balance depending on your department, decent cafeteria on campus (in 17 reviews)

Cons
More Pros and Cons

  1. "Micro management."

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Doesn't Recommend

    I worked at Medco Health full-time (More than 5 years)

    Pros

    Got decent benefits and Merck stocks

    Cons

    They hate Unions and locked out Nevada Employees and left town over labor dispute. They knifed us in the back..

    Advice to Management

    Stop pushing for more. Mistakes happen that way. Of course this was at the Las Vegas Location. So I do not know George.


  2. "Title"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Henderson, NV
    Former Employee - Anonymous Employee in Henderson, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medco Health (More than 8 years)

    Pros

    There are none. I wish I could come up with something but there just aren't any Pros to working for this company.

    Cons

    There are many. This company is more worried about driving stock price than they are about effectively managing patients and clients. It's all about the bottom line. Nobody cares about quality or service.

  3. "No Way to Move Up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Medco Health full-time

    Pros

    nice working environment, some nice people, nice building, some really dedicated people worked here and loved what they did until they were bought out

    Cons

    too focused on handle time and not the customer, all the changes that went into effect after they were bought out by Express Scripts then everything changed for the worse. Medco was a good company.

    Advice to Management

    Give people a chance, you sepend too much time listening to the phone calls and not enough time leading, managing, and inspiring your greatest asset which is your employees.


  4. Helpful (1)

    "Good but not great"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Worklife benefits stock activities pay

    Cons

    Got bought out. Bad management at the top


  5. "No growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager of Software Development in Franklin Lakes, NJ
    Current Employee - Senior Manager of Software Development in Franklin Lakes, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Medco Health full-time (More than 5 years)

    Pros

    People move around to different areas easily

    Cons

    You can move parallel but never up unless you are a teachers pet

    Advice to Management

    Raises


  6. "Dissatisfied"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Medco Health full-time (More than 8 years)

    Pros

    Flexibility able to from home.

    Cons

    Work load not balanced with real life


  7. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Service Representative in Fort Worth, TX
    Current Employee - Pharmacy Service Representative in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Medco Health full-time (More than 5 years)

    Pros

    Great benefits when it was still Medco. Health!

    Cons

    Poor communication among management and poor structure in trainings. Express scripts sucks! They don't care about the patients just their profits.

  8. "CSR call center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Port Saint Lucie, FL
    Former Employee - Anonymous Employee in Port Saint Lucie, FL
    Doesn't Recommend
    No opinion of CEO

    I worked at Medco Health full-time (More than a year)

    Pros

    good benefits, good computer applications

    Cons

    shortage of bathroom stalls, CSRs use stalls as cell phone break room. crowded spaces both inside and parking areas. impersonal management. no opportunity for improvement. unsatisfying work, no reward. company expects CSRs to leave job between 6 to 12 months

    Advice to Management

    no advice...management philosophy is turnover for CSRs. Subsequent jobs in other call centers highlights the detached approach used by medco. Systems and administrative jobs may be better.


  9. "Satisfying no more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative/PCA in Tampa, FL
    Current Employee - Customer Service Representative/PCA in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Medco Health full-time (More than 8 years)

    Pros

    Unionized, good pay and benefits

    Cons

    sold to a company that was smaller and not up to the challenge of integrating ALL the processes.

    Advice to Management

    Spend more time on getting EVERYTHING set before taking on new client processes.


  10. Helpful (1)

    "Like dogs fighting over a scrap of meat"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager, Product Management in Franklin Lakes, NJ
    Current Employee - Senior Manager, Product Management in Franklin Lakes, NJ
    Doesn't Recommend
    Negative Outlook

    I have been working at Medco Health full-time (More than 10 years)

    Pros

    Was once a contender with a bright future.

    Cons

    Fell apart fast as upper management ran it into the ground trying to maximize shareholder value at the expense of key clients.

    Advice to Management

    Fire sale to a competitor is not a brilliant career move but you know that already.


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