Medecision Reviews | Glassdoor

Medecision Reviews

Updated March 12, 2018
136 reviews

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2.6
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Medecision President & CEO Deborah M. Gage
Deborah M. Gage
100 Ratings

136 Employee Reviews

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Pros
  • A lot of employees get to work from home and yet we are still a close knit and cohesive unit (in 13 reviews)

  • For some employees, very flexible work schedules and for employees who have had health issues the company has been accommodating (in 11 reviews)

Cons
  • Too much turnover at the Senior management level which can cause confusion (in 10 reviews)

  • t trust the upper management, they don (in 8 reviews)

More Pros and Cons

  1. "Diamond in the Rough"

    StarStarStarStarStar
    Current Employee - Vice President Architecture in Wayne, PA
    Current Employee - Vice President Architecture in Wayne, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medecision full-time (Less than a year)

    Pros

    * strong sense of mission with demonstrated revenue growth
    * strong market and product potential
    * no shortage of interesting work
    * workforce is accountable and engaged
    * candor
    * technical talent

    Cons

    * executive team needs more visibility, influence, engagement over project portfolio and understanding of organizational impacts
    * too much WIP relative to number of staff. Organization over-commits.
    * growing pains scaling the business. Need more process rigor in some areas, and less in others.

    Advice to Management

    Simplify the product line and focus on the basics.


  2. Helpful (12)

    "Survivor: Healthcare Island"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Philadelphia, PA
    Current Employee - Sales in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Medecision full-time (More than 3 years)

    Pros

    It’s a lot like being on the reality show Survivor - so if you’ve been craving something like that for your career I guess this is your cup of tea.

    Cons

    Misinformation, secret alliances, all around lack of info, grandstanding, use of fear as a tool, revolving door at executive level, executives disappear, cultish, bullying, bullying, and bullying. Oh and bullying. Some of the bullying is overt and in your face, and some of it is brilliantly subtle - like as if they have nothing else to do. Did I mention bullying?

    Advice to Management

    Grow up, and stop treating people and resources like they are your own toilet paper. Kids get in a lot of trouble for bullying other kids - can’t figure out why the CEO is allowed to act this way for so long. Sometimes the bullying is in your face overt with screaming and yelling in front of colleagues and you’d better not stand up for yourself or you’re gone in a few days. But mostly the bullying is covert and secretive - to enhance the creature comforts of a few people (CTO and his buddies).

  3. Helpful (1)

    "An employee that cares"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medecision full-time (More than 3 years)

    Pros

    * Great team of people to work with
    * Opportunities for growth
    * Challenges are ahead, but they are no different than any other growth organization
     * Open Door Policy
    * Flexible time
    * Be the change the company needs to grow

    Cons

    * We are transforming the company for growth and making changes that will make some people come out of the comfort zone. Some will complain...

    Advice to Management

    *C-Suite are very approachable
    * Management does listen and don't believe everything negative that you read


  4. Helpful (9)

    "LOOK ELSEWHERE...Terrible environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wayne, PA
    Former Employee - Anonymous Employee in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medecision full-time

    Pros

    Ability to work remote.
    Free snacks.
    A few great people.

    Cons

    Management, management and management.
    Childish environment.
    Watch your back and CYA!
    Bullies are every where.
    Retaliation is constant for those who speak up and WANT to do the right thing.

    Advice to Management

    HCSC - Listen to what current and former employees are saying and take action.


  5. Helpful (7)

    "Worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wayne, PA
    Former Employee - Anonymous Employee in Wayne, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Medecision full-time (More than a year)

    Pros

    Coffee and snacks. That’s about it.

    Cons

    Medecision is, by far, the worst place I’ve worked in my 20 year career. Secretive senior leadership that refuses to listen to those that actually do the work and communicate daily with customers. Some mid level and C level “leaders” have favorites and are grossly incompetent. The Medecision ship is directionless and leaderless. I guess they’ve decided to buy product to compete and innovate because they have the talent but just won’t listen. Do your homework before you decide to join this cancerous culture. You’ve been warned.

    Advice to Management

    Quit.


  6. Helpful (9)

    "Disappointment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Medecision full-time (Less than a year)

    Pros

    Some of the most passionate people I have ever met.

    Cons

    Sr Leadership is so very condescending to and about anyone "beneath" their pay grade. It is disappointing that there is so much talent at this company among those working hard every day toward the same goal and that talent is ignored or chastised.

    Advice to Management

    I agree with the previous review: Stop talking about employees behind their back.


  7. Helpful (9)

    "Employees and clients agree- company’s culture is a major problem"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Dallas, TX
    Current Employee - Vice President in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Medecision full-time (More than a year)

    Pros

    Clients appreciate employees with deep expertise but there are not enough here. Was hoping my work at plans would be more valued.

    Cons

    Erratic decision making, playground bully dynamics, senior management elitism/double standards. Too hard to get beyond the games to deliver on promises to clients.

    Advice to Management

    Eliminate activities that don’t add value to clients. Don’t talk behind employees backs.

  8. Helpful (16)

    "Not a place to be..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Wayne, PA
    Former Employee - Director in Wayne, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Medecision full-time (More than a year)

    Pros

    In general, the peers you work with are generous, hardworking, and smart. You can immediately tell who has real experience verses who has been there awhile and only knows one-way. The Population Health vertical is an interesting place to be... but you are taking a risk as we really don't know what the future state of population management is going to be. Crowded / Fractured market...no clear leader.
    HR wants to help, but is blocked most times. They mean well...
    Overall benefits (minus 401k contribution) is good.

    Cons

    - Only buyers are payers... as they have the most to lose. That market is shrinking and they are figuring out how to do things themselves. Med is not diversified product wise to have a long runway. One app at a time is not a strategy.
    - Candor is a stated value... If the CEO and CTO are not in agreement with the position, you are black listed and pushed out.
    - Anyone with deep healthcare experience that is technical is seen as a threat to the CTO and his team. You end up with a target on your back.
    - Product does not deliver on it's stated capability. Existing customers don't want to hear about 'new' products... as the old ones they bought don't work as advertised.
    - Anyone looking to work there needs to see the sales funnel and what was sold recently. If you are not adding new customers... they you are not growing. No Margin No Mission.

    Advice to Management

    The advice is directed to HCSC and the board. Inspect, Inspect, Inspect. Trust but validate. You are spending good money after bad. You need to hold the CEO and CTO accountable (along with some others) for sales and employee sat - last results were very poor. If not, you are not doing your job. Negligence can be the act of doing nothing.


  9. Helpful (12)

    "Such a shame that the CEO won't listen to the data"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Medecision full-time

    Pros

    Some of the best people you'll ever work with. Medecision only hires people that are at the top of their game, so everyone is smart, passionate, and knowledgeable in their field.
    Great employee programs and decent benefits.
    Ability to work remotely.

    Cons

    Unfortunately the CEO has allowed the CTO to create a retaliatory and bullying environment in this company. People fear on a daily basis for their jobs, they won't speak up with what they think if it doesn't line up with the CTO because they've watched their colleagues get fired for doing so. Employee surveys clearly point out these issues with specific comments, but their voices are not acted upon. This problem is literally running the company into the ground by killing its culture, creating silos, and causing many of its really great people to leave.

    On top of all of this, Executive management doesn't seem to know how to make adjustments to course correct. Instead, every single January they radically change direction. Is it because what they did the previous January didn't work? Who knows? They don't leave anything in place long enough to find out if it works. There's only one play in the playbook - blow everything up and start completely over. So sad and so unnecessary.

    Advice to Management

    First, listen to the smart people you've hired. They're begging you to hear them. You've got people that have so much passion for the success of the company. Why are you letting one person's behavior ruin what could be great? Correct the behavior or stand up and be leaders and remove the problem. If you had a cancerous tumor in your body, would you leave it there to eventually kill you?
    Second, allow your team to have a chance to make initiatives successful before you pull the rug out from under them. Being in a constant state of disarray isn't productive, it's just chaos with no purpose.


  10. Helpful (12)

    "Sad sad situation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medecision full-time (Less than a year)

    Pros

    Some folks still care and know healthcare. Benefits are not horrible.

    Cons

    The folks who know healthcare and market are blocked and no consulted for strategy and needs. The favored few that worship leadership are trusted and aw driving the product to the ground. Flawed software is ignored and customers suffer. Leaders do not appreciate staff going the extra mile it is expected.

    Advice to Management

    The board needs to stop taking reports as true and lift the hood inspect and see the reality. Candor is good value it. Feedback is a gift treasure it and make good on it. Ignoring and downplaying the gift is your misfortune!


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