Medecision Reviews | Glassdoor

Medecision Reviews

Updated September 20, 2017
122 reviews

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3.2
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Medecision President & CEO Deborah M. Gage
Deborah M. Gage
89 Ratings

122 Employee Reviews

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Pros
  • A lot of employees get to work from home and yet we are still a close knit and cohesive unit (in 13 reviews)

  • Flexibility in working at home and the office is a real help for work life balance (in 11 reviews)

Cons
  • Work life balance is a challenge but a lot of this can be controlled by employees setting their own boundaries based on their own preference (in 12 reviews)

  • Too much turnover at the Senior management level which can cause confusion (in 9 reviews)

More Pros and Cons

  1. "Be an innovator!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wayne, PA
    Current Employee - Anonymous Employee in Wayne, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medecision full-time (More than 8 years)

    Pros

    I truly love coming to work -- management is supportive, projects are exciting, colleagues are intelligent and cooperative, and with the ever-changing climate of healthcare these days, each week presents with a different set of challenges to be met and solved. If you are not the kind of employee who asks what you can do to solve the latest issue at hand, or if you're unable to negotiate on what is possible in the asked-for timeframe, then you probably need to look elsewhere. The kind of fast-paced, responsive atmosphere that Medecision represents is part and parcel of this industry.

    Cons

    The company should offer a higher percentage of their matching contribution for the 401 K.

    Advice to Management

    Keep on doing what you're doing!


  2. "Progress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medecision full-time (More than a year)

    Pros

    Great progress over the last year in developing a common culture and shared vision, as well as strengthening core products

    Cons

    Still some pockets that function in silos

  3. Helpful (5)

    "Better than bad, worse than good - floundering maybe?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Medecision full-time (More than a year)

    Pros

    For some employees, very flexible work schedules and for employees who have had health issues the company has been accommodating. People generally seem nice enough and are hard working.

    The base pay isn't bad, and the benefits make for a competitive base package. Flexibility to work remotely is good too. The computers/technology we use works well and is modern.

    Small enough that people are generally accessible when you need something. Company has been making very small steps to get better at process and product development.

    Cons

    The fire drills and weird management behavior. It's as if the Marketing Officer and the CEO wake up some days with some crazy idea and expect everyone to drop what they are doing and then know what they want. It doesn't feel like there's a lot of strategy or thinking, a lot of responding and WAY too much emotion. Actually, somedays it's like we've got teenagers at the wheel. Usually it works out in the end, but this isnt an efficient way to do things.

    Major con is there's no equity. This is one of the first jobs Ive had at a IT/software firm that didn't have some sort of equity or revenue sharing program. The bonuses were week last year and there's no new sales yet this year so things dont' look good this year either.

    For a company that values candor so much, there's a lot of not calling it like it is at management level and a lot of face-saving. Apparently it's been like this for the past several years (but better than two years ago) and there's a lot of turnover in certain parts of the company, including my department.

    Advice to Management

    More thinking, less responding, and less emotion please. Don't treat employees like children. Focus on your yourselves first and manage better. Be nice more often to your employees, and then maybe your employee satisfaction will be higher and turn over will be less?


  4. Helpful (2)

    "VP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medecision full-time

    Pros

    The people! Every employee is a true innovator and has a passion to improve health care. Everyone is truly trying to work as a team to make change. It's a fast-paced exciting place to work. People genuinely care about their teammates and their daily work.

    Cons

    Rapid change brings chaos at times and some managers need to enhance their management skills to effectively guide teams through that change.

    Advice to Management

    Great people are leaving due to their managers not the organization. Focus on employee retention and improving management leadership skills.


  5. Helpful (11)

    "Run far away & crazy place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wayne, PA
    Former Employee - Anonymous Employee in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medecision full-time (More than 3 years)

    Pros

    A lot of qualified people get hired at the mid-level, but don’t seem to last long. Money can be good depending on the role because the company is desperate for people. There’s still some good people there, but they are also looking for jobs because they aren’t happy or become a bad version of themselves because they work in fear of a abusive culture.

    Cons

    Pay close attention to the reviews here that show more than a few helpful likes they are very true.

    Some other things to mention don’t trust the upper management, they don’t speak or listen to the truth and the CEO surrounds herself with people who are either inexperienced in how to run a software company or who outright lie. Don’t trust the recruiters either they all know how bad the culture is as they have to fill a huge number of open positions from staff who quit. The account people don't get how difficult it is to deliver anything on time with the existing state of the software. The best thing that could happen to this company is that the CEO and CTO gets fired just like the rest of the previous management.

    If you work there now, be careful because the reputation of Medecision and the CEO is not good in the healthcare industry. This might be why sales aren't happening?!?!?!

    Don't trust when the management say that things are going to get better because I was promised it would get better (after several years) and it never did. The problem is bigger that just one or two departments and there's only a few teams that might be ok to work on.

    Advice to Management

    Fire the CEO and CTO, bring in people who know how to make software and run a company. Things have been awful for years, low bonuses, mad customers, and at what point does a company have to implode before people realize what's going on?

    Leaving Medecision is "liberating"!


  6. Helpful (10)

    "C-suite revolving door and lack of cohesive direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Dallas, TX
    Former Employee - Sales in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medecision full-time (Less than a year)

    Pros

    Some wonderful, talented people assembled and ready to make a difference if the executive team will relax the stranglehold that is holding the company back.

    Cons

    Company is still paying for poor decisions by President (acquisitions that added nothing, lack of product development, inability to partner with strategic companies to springboard capabilities). Board should question if they are getting honest and forthright insight to what is really happening. Lots of blame game that results in people working conservatively to mitigate risk.

    Advice to Management

    Accountability at the very top needs to happen as does meaningful product improvement and delivery (truly satisfied customers will sell a lot more product than any marketing or sales strategy). Pick a few innovative partners and run with them (rather than lots of talk and no action). Let your talent innovate and levitate the current culture.


  7. Helpful (2)

    "System Engineer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medecision full-time

    Pros

    Flexibility is the pro of the company.

    Cons

    Extreme work hours. Round the clock support.

    Advice to Management

    more resources are needed to manage work.

  8. "Hectic but rewarding."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medecision full-time (More than 3 years)

    Pros

    It is fast paced but the work is rewarding. A lot of employees get to work from home and yet we are still a close knit and cohesive unit.

    Cons

    Work can sometimes creep into your personal life if you let it.

    Advice to Management

    We are on the verge of something great so keep pushing.


  9. Helpful (4)

    "Stay away from Infrastructure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Wayne, PA
    Former Employee - Administrative in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medecision full-time (More than 5 years)

    Pros

    Flexibility of working remotely. Good health and dental insurances. 401k is ok.

    Cons

    Working remotely actually helps Medecision as you will always be available. Too much work for one person. Keep working and get NOTHING. Too much of micro management. HR is supporting management and you will never be heard. In fact, HR talks immediately to management after what you talk to them. People at management level try to save their jobs and so throw their employees under the bus. This company is not fast paced. What is fast paced? Because one person has to do more people's job, he/she feels it is fast paced. No learning opportunity. Current CTO & CIO in Infrastructure department believes if you work at least 60 hours a week then you are a dedicated employee. He does not really care about you or your family. And, worse thing is, he does not know what he needs to get done from his employees. IT is driven by only one person (current Senior Architect). Actually he 'became' an architect! If you do not do as he wants, then you will be out of Medecision soon. In short, stay away from Medecision, if you are eying Infrastructure department.

    Advice to Management

    Listen to employees, offer rewards for good work and figure out how to reduce all the overtime. It is killing everyone. Stop hiring graduates and promote them in a year or two only because they are your friends. Most talented people are gone. There are still some good people out there. Retain old employees.


  10. Helpful (12)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wayne, PA
    Former Employee - Anonymous Employee in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medecision full-time (More than 3 years)

    Pros

    Flexible hours and you get to work with some great people. Two faced HR people will remind you of your obligation once you get let go. They will call you after you are gone and try to intimate you not keep working in your industry. The Pro is you won't have to work at this place anymore

    Cons

    Product management at this company is siloed from the rest of the software development. Most of the top technical folks have moved on. Good people are worked to the bone. But don't worry, they all get promotions and work 100 hour weeks. Zero sales pipeline but don't worry, we will hire more sales people who don't do anything.

    Advice to Management

    Make your existing customers happy by providing solutions that work. Don't sell until you have a working software product. Stop hiring your friends who can't do the job! The nepotism is getting old and discourages people who are trying to make a difference in HIT!


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