Medecision Reviews | Glassdoor

Medecision Reviews

Updated January 4, 2018
129 reviews

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2.9
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Medecision President & CEO Deborah M. Gage
Deborah M. Gage
94 Ratings

129 Employee Reviews

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Pros
  • A lot of employees get to work from home and yet we are still a close knit and cohesive unit (in 13 reviews)

  • For some employees, very flexible work schedules and for employees who have had health issues the company has been accommodating (in 11 reviews)

Cons
  • Work life balance is a challenge but a lot of this can be controlled by employees setting their own boundaries based on their own preference (in 13 reviews)

  • t trust the upper management, they don (in 8 reviews)

More Pros and Cons

  1. Helpful (7)

    "Sad sad situation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medecision full-time (Less than a year)

    Pros

    Some folks still care and know healthcare. Benefits are not horrible.

    Cons

    The folks who know healthcare and market are blocked and no consulted for strategy and needs. The favored few that worship leadership are trusted and aw driving the product to the ground. Flawed software is ignored and customers suffer. Leaders do not appreciate staff going the extra mile it is expected.

    Advice to Management

    The board needs to stop taking reports as true and lift the hood inspect and see the reality. Candor is good value it. Feedback is a gift treasure it and make good on it. Ignoring and downplaying the gift is your misfortune!


  2. Helpful (9)

    "Not a place to be..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Wayne, PA
    Former Employee - Director in Wayne, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Medecision full-time (More than a year)

    Pros

    In general, the peers you work with are generous, hardworking, and smart. You can immediately tell who has real experience verses who has been there awhile and only knows one-way. The Population Health vertical is an interesting place to be... but you are taking a risk as we really don't know what the future state of population management is going to be. Crowded / Fractured market...no clear leader.
    HR wants to help, but is blocked most times. They mean well...
    Overall benefits (minus 401k contribution) is good.

    Cons

    - Only buyers are payers... as they have the most to lose. That market is shrinking and they are figuring out how to do things themselves. Med is not diversified product wise to have a long runway. One app at a time is not a strategy.
    - Candor is a stated value... If the CEO and CTO are not in agreement with the position, you are black listed and pushed out.
    - Anyone with deep healthcare experience that is technical is seen as a threat to the CTO and his team. You end up with a target on your back.
    - Product does not deliver on it's stated capability. Existing customers don't want to hear about 'new' products... as the old ones they bought don't work as advertised.
    - Anyone looking to work there needs to see the sales funnel and what was sold recently. If you are not adding new customers... they you are not growing. No Margin No Mission.

    Advice to Management

    The advice is directed to HCSC and the board. Inspect, Inspect, Inspect. Trust but validate. You are spending good money after bad. You need to hold the CEO and CTO accountable (along with some others) for sales and employee sat - last results were very poor. If not, you are not doing your job. Negligence can be the act of doing nothing.

  3. Helpful (8)

    "Great people but incompetent senior leadership. Incredible misplaced arrogance and denial of major product gaps by them"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Decent money, potential stepping stone to payer world. Good people all around but they all quit over time once they realize how bad the product and company are

    Cons

    Terrible culture under the guise of a positive, fun culture. Major product flaws. No real clients except for parent company and (barely) Optum.

    Advice to Management

    Listen to employees who have experience in the provider space or exit stage left and stick to the payer world. Do something with the product and stop lying that it does more then it does

    Medecision Response

    Nov 30, 2017 – Chief People Officer

    Thank you for your feedback. It’s the only way we learn, even if the feedback is difficult to hear.

    With over 200 employees (since October’s acquisition), we have a lot of ‘good people’ who... More


  4. Helpful (4)

    "Was great, got bad"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Great team to work with

    Cons

    They got rid of the Founder and new CEO was constantly changing rules at the company.


  5. "Fast-Paced Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medecision full-time

    Pros

    Ability to be exposed to many different projects to broaden your workload, can draw clear lines from the work you do to the annual company goals, opportunities for teamwork across departments

    Cons

    Outside of your department there is little you can do to control priorities, what may be top priority for you is low to others which can cause inefficiencies


  6. "oracle DBA"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Medecision full-time

    Pros

    they have a very Good environments to with

    Cons

    the management is not the best in terms of collaboration.

    Advice to Management

    work as a team


  7. Helpful (8)

    "Look elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medecision full-time

    Pros

    Ability to work remote is great.

    Cons

    Lack of executive leadership, accountability, work-life balance.

    Advice to Management

    Get back to solving the problems with the platform product.

  8. Helpful (10)

    "Going Nowhere fast - Viewpoint from a VP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Business Development in Wayne, PA
    Former Employee - Vice President Business Development in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medecision full-time (More than a year)

    Pros

    - Free snacks.
    - The pay.
    - The ability to spend HCSC money haphazardly.
    - Pink and orange pillows on the couches.

    Cons

    No vision or strategy. CEO is absolutely useless, often sits in town-hall meetings texting and not really paying attention. Sales team has turned over several times over the last few years, still no sales. Maybe it is not the people selling, maybe it is what they are selling. Faux culture, more like a cult with long standing employees (the only ones posting positive reviews here). They believe they are "liberating healthcare". The only liberating I saw there was smart people liberating themselves from the company.

    Advice to Management

    None. Advice to HCSC....clean house at the top and try and figure out if there are any core competencies.


  9. "Be an innovator!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wayne, PA
    Current Employee - Anonymous Employee in Wayne, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medecision full-time (More than 8 years)

    Pros

    I truly love coming to work -- management is supportive, projects are exciting, colleagues are intelligent and cooperative, and with the ever-changing climate of healthcare these days, each week presents with a different set of challenges to be met and solved. If you are not the kind of employee who asks what you can do to solve the latest issue at hand, or if you're unable to negotiate on what is possible in the asked-for timeframe, then you probably need to look elsewhere. The kind of fast-paced, responsive atmosphere that Medecision represents is part and parcel of this industry.

    Cons

    The company should offer a higher percentage of their matching contribution for the 401 K.

    Advice to Management

    Keep on doing what you're doing!


  10. Helpful (10)

    "Better than bad, worse than good - floundering maybe?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Medecision full-time (More than a year)

    Pros

    For some employees, very flexible work schedules and for employees who have had health issues the company has been accommodating. People generally seem nice enough and are hard working.

    The base pay isn't bad, and the benefits make for a competitive base package. Flexibility to work remotely is good too. The computers/technology we use works well and is modern.

    Small enough that people are generally accessible when you need something. Company has been making very small steps to get better at process and product development.

    Cons

    The fire drills and weird management behavior. It's as if the Marketing Officer and the CEO wake up some days with some crazy idea and expect everyone to drop what they are doing and then know what they want. It doesn't feel like there's a lot of strategy or thinking, a lot of responding and WAY too much emotion. Actually, somedays it's like we've got teenagers at the wheel. Usually it works out in the end, but this isnt an efficient way to do things.

    Major con is there's no equity. This is one of the first jobs Ive had at a IT/software firm that didn't have some sort of equity or revenue sharing program. The bonuses were week last year and there's no new sales yet this year so things dont' look good this year either.

    For a company that values candor so much, there's a lot of not calling it like it is at management level and a lot of face-saving. Apparently it's been like this for the past several years (but better than two years ago) and there's a lot of turnover in certain parts of the company, including my department.

    Advice to Management

    More thinking, less responding, and less emotion please. Don't treat employees like children. Focus on your yourselves first and manage better. Be nice more often to your employees, and then maybe your employee satisfaction will be higher and turn over will be less?


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