Medecision Reviews | Glassdoor

Medecision Reviews

Updated June 5, 2017
114 reviews

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114 Employee Reviews

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Pros
  • never an issue to work from home (in 12 reviews)

  • Flexibility allows for work-life balance (in 11 reviews)

Cons
  • Work life balance is a challenge but a lot of this can be controlled by employees setting their own boundaries based on their own preference (in 12 reviews)

  • In some instances, there are elements of senior management to whom the word "help" means "do the job for me while I look on" (in 9 reviews)

More Pros and Cons

  1. Helpful (6)

    "Typical KookAid - a lot of talk, little relevant action"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wayne, PA
    Current Employee - Anonymous Employee in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Medecision full-time (More than 5 years)

    Pros

    Pay is great.

    Thankfully still some good people around, though many have left.

    Cons

    Poor products and poor support for them. Little if anything done to address either. Just keep pushing out the next new incomplete features.

    Not all, but many ... Managers who don't actually manage anything, seem like they don't actually want to manage, but want a managerial title and, if anything, "lead from behind" and try to apply pressure to get what they want. (a quote: "Let me find out who I have to push around to get this done.")

    Upper management that seems to know plenty about sales & marketing, but little about what it takes to have something clients actually want. (a quote: "Sales cures all ills.")

    A lot of talk about work/life balance, but don't try to actually have work/life balance. Can accrue plenty of time off, just don't expect to be able to use it; or if you do, expect to have to work while you're away.

    Advice to Management

    The problem's not with the staff. It's with the lack of necessary leadership, lack of management, dismal product quality and poor, when there is any, support for it.


  2. Helpful (4)

    "Good until the new CEO arrived. Run away!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Wayne, PA
    Former Employee - Senior Software Engineer in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medecision full-time (More than a year)

    Pros

    Good group of professionals and friends.

    Cons

    The executive leadership does not care about the product. The strategies to sell the product are not honest; the company lost all the clients except the parent company.
    The products have so much technical/architectural debt that adding/changing one small feature could take a couple of releases and re-design efforts.

    Advice to Management

    Be honest with your employees and customers


  3. Helpful (3)

    "Wrong Direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chesterbrook, PA
    Former Employee - Anonymous Employee in Chesterbrook, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medecision full-time

    Pros

    There were some very good individuals in parts of the organization. Casual environment for a good amount of the time working there and a good location.

    Cons

    Unfortunately those good individuals were surrounded by too many ineffectual managers with no clear direction or plan. Senior management brought in hand-picked people that did not know the business or were particularly good at there jobs. That caused a lot of clash with existing employees when it was clear there was no accountability at higher levels of the company.

    Advice to Management

    Truly self-assess the capabilities of the senior management and what they are contributing to the organization. Realize that just because the perspective is new doesn't mean it is right.


  4. Helpful (2)

    "I learned alot!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Wayne, PA
    Former Employee - Project Manager in Wayne, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Medecision full-time (More than a year)

    Pros

    Great individual people, good salary, casual work environment

    Cons

    The latest of many changes in leadership resulted in massive layoffs; good people cut loose with little feedback as to why (other than "lead, follow or get out of the way"), more & more executives, and no backfill for the people let go.

    Advice to Management

    remember that a company is more that just a management team. Need a good product, and PEOPLE.


  5. Helpful (4)

    "From Good to Bad..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wayne, PA
    Former Employee - Anonymous Employee in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medecision full-time (More than 3 years)

    Pros

    Not including management, some real good and talented people. But not many of them left.

    Cons

    Big Churn every couple of years because of changes in upper management.
    The company has been living off the fumes of the success of the original owner and original market niche.
    Big layoffs last in the last two years.


  6. Helpful (2)

    "Medecision had good people to work with but too often management was unappreciative of terrific effort."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wayne, PA
    Former Employee - Anonymous Employee in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medecision full-time (More than 3 years)

    Pros

    Decent pay. Good teams to wrk with.

    Cons

    Work day never ended. "On call" most of the time. Management just didn't care about it's employees.

    Advice to Management

    Reward at least according to industry standard. Make sure front line employees know that you are there and will support them.


  7. Helpful (4)

    "Went from Awesome to Awful in such a short time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Chesterbrook, PA
    Current Employee - Software Developer in Chesterbrook, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Medecision full-time (More than 3 years)

    Pros

    Flexibility
    People (mostly those that used to work here)
    Free Water

    Cons

    Ridiculous senior leadership
    Poor job stability
    Bad code base
    Little/no attention to technical debt
    Poor developer hardware
    No investment into development, new technologies, software licensing/support

    Advice to Management

    Start off by firing Deb. She's driven this company straight into the ground, and it's only getting worse. Then, remember that you are a SOFTWARE company. You don't make/improve software without R&D. It's time to invest in it, or this company is going under.


  8. Helpful (2)

    "Run away! With this leadership there is no future in this company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Wayne, PA
    Current Employee - Senior Software Developer in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Medecision full-time (More than a year)

    Pros

    Good group of people. Good work/life balance.

    Cons

    Leaders do not know what they are doing. Good managers are gone. Most of the current managers need LOTS of training.
    The CEO brought most of her friends as VP's.
    Nothing to learn, it is a 9 to 5 kind of job.

    Advice to Management

    Stop lying to customers and employees.


  9. Helpful (1)

    "QA Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Analyst in Wayne, PA
    Former Employee - QA Analyst in Wayne, PA
    Doesn't Recommend
    Negative Outlook

    I worked at Medecision full-time (More than 3 years)

    Pros

    Great work life balance and flexibility

    Cons

    Unclear direction of the company


  10. Helpful (3)

    "Wide and worsening chasm between senior management and everyone else"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wayne, PA
    Former Employee - Anonymous Employee in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medecision full-time (More than 3 years)

    Pros

    The company's buildings provide adequate shelter from bad weather and are climate-controlled

    Cons

    Layoffs becoming a huge part of the culture, enormous disconnect between senior management and the 'worker bees', morale plummeting

    Advice to Management

    Discontinuing the practice of demoralizing people would be a good idea. Implementing performance reviews where a large segment of the company is ranked as "substandard" simply because it meets some sort of arbitrary metric accomplishes nothing other than to make people want to leave. The recent mass layoff ended up taking care of that on its own. Outside of anyone at the VP level, no one has been given any incentive to remain at the company and there have been quite a few departures even among those who weren't laid off. All the while, the messages from the top are of the "moving in a new direction" nature. Easy to chuckle at that after more than 125 layoffs in the last two years from a company that only numbered about 300 before that.

    MEDecision had a solid reputation for over 20 years as a fun place to work with a lot of terrific people. The last two years have basically eradicated that completely and now people are all but dying to leave.


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