Media Kitchen Reviews
Updated May 3, 2022
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Found 76 of over 78 reviews
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Top Review Highlights by Sentiment
- "Upper management has been doing a great job of making sure employees are able to have a stronger work/life balance." (in 3 reviews)
- Former Employee, more than 3 years★★★★★
Pros
great leadership, work life balance
Cons
compensation a little low, some difficult clients
- Former Employee★★★★★
Pros
Great people who are willing to help
Cons
Personal growth is limited depending on your team
- Former Employee★★★★★
Pros
Great agency with a great culture
Cons
I do not have any
Thanks for your endorsement!
- Former Employee, more than 1 year★★★★★
Pros
-Great people, made some life long friends here -Compensation is transparent, at or a little above industry average -CEO is really engaged on glassdoor and encourages people to leave reviews!
Cons
-Huge discrepancy in workload depending on what account you're on. Some teams would be having a party, while our team were still trying to work. This stopped a while ago though -If you're on an account no one wants to be on due to work load, you might always be down at least 1 person and have trouble hiring -Spoke to GDs about this and was told one thing, but nothing was ever actioned. The one good thing that came out of working here, was that after 5 years in the industry, I realized the stress, panic, and frustration that came from working here was not what I wanted in my life anymore, and changed industries.
Media Kitchen Response
CEO
Thanks for your note. As we wind down working on the client you were assigned to, staffers are commenting on how workload wasn't distributed equally across accounts. You're right, it wasn't. Your team worked longer hours than any other team and we were always trying to hire fast to fill open spots. It was a difficult situation that finally resulted in us parting ways with the client. While I'm very sorry you were living with stress, panic and frustration I am glad this situation led you to make some important decisions about what kind of career you want and where you want to work. Good luck to you in all your future endeavors and thank you for all your hard work and commitment.
- Current Employee, more than 3 years★★★★★
Pros
great people, accessibility to upper level management, opportunity for growth
Cons
work/life balance is not evenly distributed throughout the agency
Media Kitchen Response
CEO
Thanks for your review! I'm glad you found Media Kitchen a place to grow. You're also right, work/life balance is not evenly distributed. I think you'll find that that's always the case in every agency and in every job. Not every account has the same requirements and there will always be one account that is more demanding than another or one team that is busier than another. It's why we try and rotate staffers from account to account.
- Current Employee★★★★★
Pros
- Comfortable environment - Communication from leadership team - Inclusion
Cons
- agency downsizing due to covid has made it difficult to learn beyond the day to day
Media Kitchen Response
CEO
Thanks for the feedback! I'm very happy you feel comfortable working at MK. It's important that where you work can make you feel that way. I'm not sure I understand why you feel it's difficult to learn beyond the day-to-day so please reach out via Butterfly, our anonymous feedback tool, and give me more background. It's important to us that our staff keeps learning and while a lot of learning happens within teams, other learning does occur in different ways and we want to make sure you feel like you have the right access.
- Former Employee★★★★★
Pros
great place to work. very friendly
Cons
not very caring about employees
Media Kitchen Response
CEO
We don't have anyone on staff with the title 'Underwrter Assistant'. Are you sure you're reviewing the right Media Kitchen and are you spelling the title correctly?
- Former Employee, less than 1 year★★★★★
Pros
Nice people, good work environment, cares about clients.
Cons
Low pay and role was sometimes lacking in work
Media Kitchen Response
CEO
I'm glad you felt the agency was a good place to start! A lot of people have told us they get exposed to quite a lot making the agency an ideal training ground. While entry level jobs are not the highest paying jobs, we have found that our salaries are competitive. In fact every two years we analyze salaries across all levels to ensure our salaries are competitive. Thanks for the rating!!
- Former Employee, more than 1 year★★★★★
Pros
The company itself works to ensure the environment at the job is comfortable for everyone.
Cons
Your experience largely depends on the team you're on. Coming in as an associate strategist you're likely working under strategist who are getting familiar with the strategist position and getting familiar with managing sometimes with little guidance from the senior strat. If you are new to media (as most associate Strategists are) it can be a challenge learning the nuances of digital media while on the job. Make sure you're not afraid to speak up and ask for what you need directly from the senior strategist and also be ready to self teach.
Continue readingMedia Kitchen Response
CEO
Thanks for the feedback. And you're right, everyone's experience is different depending what team they're assigned to. Some teams use different forms of media so everyone's experience is a little different. While we try and provide some base level of consistent knowledge across teams, WFH during Covid has created challenges and we need to get better with onboarding.
- Current Employee, more than 1 year★★★★★
Pros
Great small shop to learn and grow.
Cons
Lots of turnover/layoffs due to COVID
Media Kitchen Response
CEO
Thanks for the 5 star rating! I'm glad you think MK is a place for people to learn and grow. This past year was definitely tough and the first part of next year will probably be rough. But I'm glad we have a team that will get us to the other side.
Media Kitchen Reviews FAQs
Media Kitchen has an overall rating of 4.2 out of 5, based on over 78 reviews left anonymously by employees. 81% of employees would recommend working at Media Kitchen to a friend and 57% have a positive outlook for the business. This rating has been stable over the past 12 months.
81% of Media Kitchen employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Media Kitchen 3.9 out of 5 for work life balance, 4.6 for culture and values and 3.9 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Media Kitchen to be management, senior leadership, career development and the cons to be compensation .
Work at Media Kitchen? Share Your Experiences

Media Kitchen Response
CEO