Media Temple Reviews
Updated Apr 6, 2022
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Found 88 of over 88 reviews
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Top Review Highlights by Sentiment
- "Work from home for customer support agents has recently been implemented and it is great, though you will miss the comradery amongst peers." (in 7 reviews)
- "A good many of these never saw the light of day because of poor management foresight/involvement (see advice to management section)." (in 7 reviews)
- Former Employee, more than 1 year★★★★★
Pros
Pretty relaxing in terms of urgency, decent pay, nice office.
Cons
Could be quite boring creatively sometimes.
- Current Employee, more than 3 years★★★★★
Pros
Benefits and Work from home, but otherwise I can't say to many good things.
Cons
The company has just gone downhill in the last 4 years i've worked here. The acquisition from GoDaddy is now really taking effect and overall morale of the other agents is just so low. No one wants to work, no one wants to do tickets or anything because what's the point? It's not a good place to be right now.
- Current Employee★★★★★
Pros
Bi-weekly paychecks Teammates were very nice Remote
Cons
Supervisor was so bad and was never there during the week. Really bad training as well
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Good people Decent Pay Remote work options Good benefits
Cons
Not much, but perhaps more diversity
- Former Employee, more than 5 years★★★★★
Pros
Good learning experience for getting in web hosting and Linux Management is very patience and supports the staff Moving up the level of support as easy as it is based upon a test of knowledge and not apply for the next level of support
Cons
Some challenges after being acquired by Go Daddy
- Former Employee, more than 5 years★★★★★
Pros
PTO is great. Tuition reimbursement is also a plus.
Cons
Pay is good, but could be better. Not much room to grow.
Continue reading - Current Employee★★★★★
Pros
good people, benefits, growth potential.
Cons
lacking creative direction due to confines cast down by GoDaddy.
- Former Employee★★★★★
Pros
good working atmosphere at this location
Cons
The benefits could be better
- Former Employee, more than 1 year★★★★★
Pros
Work from home. Great team.
Cons
None really - Keep up the good work.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
You can really flourish here. Most of the leadership team is new to the company, and there's some real opportunity to move up or laterally into other positions you may be interested in. 90% of the company works remote. Great benefits.
Cons
Most of leadership is new. They're trying to understand the business model, and in the meantime, it is tough to organize and get things done. The company is going through some major growing pains. The new CEO is great!
Media Temple Reviews FAQs
Media Temple has an overall rating of 3.3 out of 5, based on over 88 reviews left anonymously by employees. 55% of employees would recommend working at Media Temple to a friend and 33% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.
55% of Media Temple employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Media Temple 3.9 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Media Temple to be career development, culture, benefits and the cons to be management, senior leadership.
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