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MediaMind Client Services Manager Reviews

Updated Mar 11, 2021

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Found 9 of over 86 reviews
2.1
44% Recommend to a Friend
0% Approve of CEO

Found 9 of over 86 reviews

2.1
44%
Recommend to a Friend
0%
Approve of CEO
MediaMind President & CEO Neil Nguyen (no image)
Neil Nguyen
5 Ratings

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  1. 5.0
    Current Employee

    Great place to work, learn and have fun!

    Apr 25, 2012 - Client Services Coordinator in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Casual and laid back - Very young company - Growing and changing quickly (same goes for the industry) - Fun people/industry - Great place to learn a lot about advertising

    Cons

    - Jobs require your to be somewhat technical - Workload can get overwhelming at times - No job is perfect

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  2. 3.0
    Current Employee, more than 3 years

    Great place to learn about advertising technology, not great for job-based skills

    Nov 4, 2014 - Senior Client Services Manager in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    MediaMind (now Sizmek) has a product or partnership for every digital advertising technology need, which makes it a great place to learn about the marketplace and existing solutions. Once you've proved to be a dependable employee, there is an incredible amount of flexibility - unlimited vacation, work from home, time allowed for volunteering. Middle management, generally speaking, is actually very knowledgeable on the offering/products.

    Cons

    Training for job-based skills such as client services, escalation, sales, etc. is non-existent. Very much a figure it out mentality for everything besides "the platform". Payment is average though the expectations for the pay isn't really fair. Leadership at the executive level is a joke - there is only quarterly communication from the CEO, if that. And basically no communication from other C-Level or country level executives.

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  4. 3.0
    Former Employee, more than 1 year

    There is a big gap between execs and the rest of the company.

    Sep 28, 2014 - Client Services Manager in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people around you are nice. Open space leads to more interaction between teams. Free snacks and taco Mondays. Some happy hours and internal events every now and then.

    Cons

    Executives moved to Austin and they never really introduced themselves to the office. Many employees don't even know who is who. Plus, who wants to work at a place where the company's own CEO won't even say hi to you and looks the other way when running into him in the hallway.

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    2 people found this review helpful
  5. 3.0
    Current Employee, more than 1 year

    Great group of people wth serious room for improvement

    May 18, 2014 - Client Services Manager in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fantastic group of people you get to work with, young and surprisingly low amount of turnover

    Cons

    Unclear direction for future of company, stronger emphasis on acquisition, then integration of existing properties, R&D an absolute nightmare to deal with, but you do have some input in product direction.

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  6. 1.0
    Current Employee, more than 1 year

    Run the other direction! One of the lamest group of managers you could ever meet. From the President down.......

    Sep 16, 2014 - Account Manager in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free food and beer for on Mondays and Tuesdays when the delivery arrives....get it fast before the gluttonous slobs devour everything or take it home with them.

    Cons

    Lousy management, very inexperienced sales team unable to land business. The LA office is certainly on the way out. The Sales team has lost one major account after another, but seem to blame everyone else, namely client services and creative services.

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    2 people found this review helpful
  7. 4.0
    Former Employee

    Not a bad starting point

    Aug 24, 2008 - Account Manager in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Eyeblaster was a great starting place in the online advertising industry.

    Cons

    During my time at the company there was extremely high turnover (over 75%), which didn't seem to change after my departure. There is absolutely zero opportunity for advancement opportunities due to the company's small position in the market place as solely a rich media and ad serving vendor.

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    1 person found this review helpful
  8. 2.0
    Former Employee

    Bought the company I worked for and Closed our office to move positions to a new location

    Aug 19, 2013 - Client Services Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work/Life balance. Neutral Work environment

    Cons

    Went from working for a company that handled everything in house, to a company that outsources a lot. The typical turn-around time went from 2 hrs to 48 hrs for a simple issue.

    1 person found this review helpful
  9. 1.0
    Former Employee, more than 1 year

    Unorganized, no opportunity for growth, and management is extremely difficult to work with.

    Jan 14, 2013 - Senior Client Services Manager in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The benefits package is OK.

    Cons

    Micro management, no work/life balance, and no raises.

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    1 person found this review helpful
  10. 2.0
    Former Employee

    At a crossroads for strategy

    Mar 11, 2021 - Head of Client Services in Paris
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Relative autonomy given to sub markets

    Cons

    Fail to commit to a clear vision

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