Mediacom Communications Reviews | Glassdoor

Mediacom Communications Reviews

Updated January 17, 2017
234 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Mediacom Communications Chairman, Founder and CEO Rocco B. Commisso
Rocco B. Commisso
123 Ratings

234 Employee Reviews

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Pros
  • You receive free cable with EVERY channel and pay (in 22 reviews)

  • good people, good benefits, great middle management (supervisors/leads) always willing to help (in 20 reviews)

Cons
  • Mandatory OT, Low Pay, Unable to progress quickly (in 12 reviews)

  • High turn-over, little room for advancement, low salary, stressful work environment (in 6 reviews)

More Pros and Cons

  1. "Mediacom"

    Star Star Star Star Star
    Former Employee - Senior Cash Management Associate in Montgomery, NY
    Former Employee - Senior Cash Management Associate in Montgomery, NY

    I worked at Mediacom Communications (More than a year)

    Pros

    Great group of people to work with.

    Cons

    Poor communication between departments in accounting.


  2. "Okay company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Sales Representative in Waseca, MN
    Former Employee - Direct Sales Representative in Waseca, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mediacom Communications full-time (Less than a year)

    Pros

    Good pay and hours for direct sales reps

    Cons

    Too much micro management from office people

    Advice to Management

    Don't micro manage


  3. Helpful (1)

    "Great benefits/pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Support Representative in Springfield, MO
    Current Employee - Tech Support Representative in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mediacom Communications full-time (More than a year)

    Pros

    Great pay and discounts on service, they also have great dental, vision and medicial

    Cons

    The management is crazy. For a company built around communication they are horrible at communicating to agents

    Advice to Management

    Learn to talk to the agents more, make sure the agents are aware of ongoing issues and potenial issues moving ahead


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  5. "Awesome Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Support Representative in Blooming Grove, NY
    Current Employee - Field Support Representative in Blooming Grove, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mediacom Communications full-time (More than a year)

    Pros

    Benefits are great once you are eligible. You have an hour break. Overtime when ever. Job security if you do well at your job. The supervisors are wonderful. There is a cafeteria. VIP lunches.

    Cons

    Some of the lunch choices are horrible. I have a more organic palette. Otherwise an awesome company.

    Advice to Management

    Free snacks.


  6. "Very bad Work Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chester, NY
    Current Employee - Anonymous Employee in Chester, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Job security as far as the company has never had a lay off

    Cons

    No one in the company can work from home, your first yr you only can accrue 1 week vacation, no bonus structure, initial pay is below market. The company does not have proper databases to record circuit inventory. High turnaround in company

    Advice to Management

    Listen to your employees as they are a lot more qualified and knowledgeable than you.


  7. "Stay away"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Field Support Representative in Blooming Grove, NY
    Former Employee - Field Support Representative in Blooming Grove, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    They give decent benefits after a while but other than that...none

    Cons

    Long hours of sitting and doing the same 3 things over and over and over again. You get punished if you get up to use the bathroom too much. Other employees on the second and third floor call the Field Support room the dungeon, which makes sense because it feels like one.


  8. "Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Accountant in Blooming Grove, NY
    Former Employee - Staff Accountant in Blooming Grove, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Company, beautiful building and comfortable work environment

    Cons

    Good place to start at but not get complacent

    Advice to Management

    None


  9. "Cable Installer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Mediacom Communications (More than a year)

    Pros

    I loved the team I worked with. Everyone really helped each other out.

    Cons

    The pay was not on par with other telecom companies.


  10. "Hahha"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mediacom Communications full-time (More than a year)

    Pros

    If you are an entry level employee you never have to show up to work or perform and youll still have a job. If you are in management, not much. You never have to worry about losing your job I guess.

    Cons

    I would consider Mediacom a club, not a company. There is absolutely no accountability and HR makes it impossible to let people go. If you are an entry level employee you never have to show up or perform and you can retire at Mediacom.

    Advice to Management

    Learn how to run a business, not a club. Practice what you preach and follow your business model.


  11. "Senior Account Executive"

    Star Star Star Star Star
    Current Employee - Sales in Columbus, GA
    Current Employee - Sales in Columbus, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mediacom Communications (More than a year)

    Pros

    Great company if you can work independent.

    Cons

    Management is never accessible to help. Pay



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