Medibank Reviews | Glassdoor

Medibank Reviews

Updated June 14, 2018
94 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Medibank Managing Director & CEO Craig Drummond
Craig Drummond
28 Ratings

94 Employee Reviews

Sort: PopularRatingDate

Pros
  • "I am able to work from home whenever I need, or wherever I feel will help me deliver my best work" (in 11 reviews)

  • "Work life balance and career opportunity" (in 8 reviews)

Cons
  • "Self-serving and poor management" (in 5 reviews)

  • "Very difficult place to work and a lot of people have left and are leaving now" (in 3 reviews)

More Pros and Cons

  1. "Business Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Its a very large company with providing a chance to work at health insurance domain.

    Cons

    No downside I know while working there.


  2. Helpful (2)

    "Good if you just want to come to work and get paid, not good if you want development and growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    good benefits and work life balance

    Cons

    poor management, lack of vision, lots of reorgs

  3. "Great Company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Consultant in Docklands (Australia)
    Current Employee - Senior Customer Service Consultant in Docklands (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medibank full-time (Less than a year)

    Pros

    - company culture is amazing
    - friendly staff
    - great salaries

    Cons

    IT updates - ditch Windows 7 and IE9

    More tools available to frontline agents


  4. "Consultant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Medibank full-time

    Pros

    Great working environment. Flexible and fun culture

    Cons

    Managers are promoted quickly and while that is a good thing, the business should consider training green managers to learn how to manage staff.


  5. "Structural issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Medibank full-time (More than a year)

    Pros

    - great office
    - good culture

    Cons

    - alot of unnecessary meetings
    - Unclear business direction


  6. "Customer Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Medibank full-time

    Pros

    The people, friendly culture, discounted insurance, fantastic working space and flexibility

    Cons

    None that spring to mind


  7. "Great people, culture and opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medibank full-time

    Pros

    Respectful
    As an evolving company lots of opportunities
    Flexible workspaces
    Interesting work
    Great ceo

    Cons

    Can feel disorganised
    Not always highest caliber people

  8. "Reviwe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at Medibank full-time

    Pros

    Good company to work for. Equal female representation

    Cons

    Management is a problem. Focus is only on shareholders most of the time


  9. Helpful (1)

    "So much potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne (Australia)
    Current Employee - Anonymous Employee in Melbourne (Australia)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Medibank full-time (More than a year)

    Pros

    Lovely working environment especially Melbourne head office. A culture that foster work life balance, respect diversity and supportive of staffs wellbeing.

    Cons

    Dysfunctional ways of working - lots of overlap and inefficiency, lack of unifying business metrics and strategy, lack of empowerment in people to get work done.

    Advice to Management

    Unify and clarify. Restructure.

    Medibank Response

    Apr 10, 2018 – Engagement & Brand Lead

    Hi there,
    Thank you for leaving some feedback about your time with Medibank.
    At Medibank, we pride ourselves on both our people and culture so we’re sorry to hear that your experience with us... More


  10. Helpful (4)

    "Senior Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Designer in Melbourne (Australia)
    Former Employee - Senior Designer in Melbourne (Australia)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Medibank full-time (Less than a year)

    Pros

    working from home, team support, nicely designed office

    Cons

    leadership team lacking communication and support for career progress, mainly concerned for their own interests and egos, lack of culture that would make any one come back.

    Advice to Management

    Train your management team to help support the people making it happen, your customer obsession can only start from thinking about investing in your employees, find out why there is such a high turnover as this is making you lose every quarter.

    Medibank Response

    Mar 19, 2018 – Engagement & Brand Lead

    Hi there,
    Thank you for leaving some feedback about your time with Medibank.
    At Medibank, we pride ourselves on both our people and culture so we’re sorry to hear that your experience with us... More


Showing 94 of 103 reviews
Reset Filters