Medica Reviews | Glassdoor

Medica Reviews

Updated June 13, 2017
100 reviews

Filter

Filter

Full-time Part-time

3.2
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Medica CEO and President John Naylor
John Naylor
7 Ratings

100 Employee Reviews

Sort: Popular Rating Date

Pros
  • Great work life balance and many people who are working to do the right thing (in 9 reviews)

  • Nice people; good pay; work can be challenging at times (in 6 reviews)

Cons
  • As a note I left because I needed a better work/life balance then what I had (in 4 reviews)

  • This was a call center so high turn over rate is to be expected (in 4 reviews)

More Pros and Cons

  1. "Health Plan Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Plan Specialist in Minnetonka, MN
    Current Employee - Health Plan Specialist in Minnetonka, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Medica full-time (More than a year)

    Pros

    I love all of my coworkers and have never once felt alienated. The facility is very well kept and clean with a nice cafeteria and gym on site. The job itself isn't glamorous, but the company and staff is great.

    Cons

    Just coming off a restructure due to some financial stresses so upward movement in the company is at a bit of a stand still.

    Advice to Management

    They are pretty open already, but it would be nice to see more of the upper management instead of hiding away in their corner offices all day.


  2. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minnetonka, MN
    Former Employee - Anonymous Employee in Minnetonka, MN

    I worked at Medica full-time (More than 5 years)

    Pros

    The management was great to work with. In my position I had the opportunity to work with people all over the company and loved everyone I had worked with.

    They also have amazing benefits. After leaving Medica I am now realizing how great the PTO and medical benefits were at Medica.

    Cons

    They were a bit over staffed when I worked there. I found myself twiddling my thumbs a lot.

    Advice to Management

    Keep up the good work!


  3. "In general a good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minnetonka, MN
    Current Employee - Anonymous Employee in Minnetonka, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Medica full-time (More than 5 years)

    Pros

    Flexible Schedule if exempt and can work from home one day a week.

    Cons

    Hard to advance within the company. They like to hire people from the outside so they don't have to pay them as much as an existing employee that has been there for a while.

    Advice to Management

    Provide better structure on what is expected from teams. When you work on a team you need direction to know who is doing what and who should take the lead when there are multiple people with the same title involved in a project.


  4. Helpful (6)

    "Had been good until recently"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Minneapolis, MN
    Current Employee - Manager in Minneapolis, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Medica full-time (More than 3 years)

    Pros

    Good environment, nice people, wonderful building / location, good pay & decent benefits. Interesting & challenging work and a desire by IT to transform how they are operating to better meet business stakeholders.

    Cons

    Recent leadership changes & layoffs were needed to help keep the company afloat after losses in the MN Medicaid market. This has started a culture shift to a less desirable place. Very heavy favoritism towards the commercial business & employees in that group. Unfortunately the IT transformation is not bringing the business along with & may stumble during the process.

    Advice to Management

    Don't play favorites - Give bonuses to everyone or no one - especially for departments that serve all segments. It's ok to have a bad year & give the message that we all need to tighten our belts but saying this to some & not others is highly demoralizing.


  5. "Nearly 10 years at Medica"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Process Analyst in Minnetonka, MN
    Former Employee - Senior Process Analyst in Minnetonka, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Medica full-time (More than 8 years)

    Pros

    Great work environment and culture

    Cons

    Difficult to advance or promotions

    Advice to Management

    Keep up the good work.


  6. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse Case Manager in Minneapolis, MN
    Former Employee - Registered Nurse Case Manager in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Medica full-time (More than a year)

    Pros

    Good opportunities to learn and grow in your position. Medical Directors are great-approachable and respectful of nurses' opinions. Great coworkers.

    Cons

    A lot of Major upper management changes - causes uncertainties in how the departments might be changing. This is not necessarily a negative thing .

    Advice to Management

    Be open and timely with keeping people abreast of changes


  7. Helpful (3)

    "Interesting Times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Minnetonka, MN
    Current Employee - Director in Minnetonka, MN
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Medica full-time (More than a year)

    Pros

    Nice building, smart colleagues to work with on projects.

    Cons

    They grossly underbid the PMAP contract and lost significantly on this business. As a result they are downsizing their work force. Seems as though little thought or vision is given to what the customer journey should look like. At times we seem very reactionary. Health Management seems farily dysfunctional with the new CMO who hired his wife to work in the same department.

    Advice to Management

    Posting information on the upcoming layoffs in IRIS (ee web portal) is not dialog with your employees. IFB is grossly mismanaged, stop recognizing them for growth when this line of business has consistently lost money. IFB can't manage their claims or service operations. Lots of folks have worked at Medica for 15+ years which is great but sometimes you need to bring in people with experience outside Medica.


  8. Helpful (3)

    "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minnetonka, MN
    Former Employee - Anonymous Employee in Minnetonka, MN
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Medica full-time (More than a year)

    Pros

    They are good to their employees, and overall a good company to work for

    Cons

    I would be wary of accepting any offers until they are done with all rounds of their Reduction in Force.
    Many that work there are very passive agressive, just be aware of that!

    Advice to Management

    Keep your eyes open, not all is at it appears to be. There are many good at talking the game, but not so good at living it.


  9. Helpful (1)

    "HR is the dictator... inflexible and uncommunicative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minnetonka, MN
    Current Employee - Anonymous Employee in Minnetonka, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Medica full-time (More than 5 years)

    Pros

    Most of the people are wonderful. Truly. Management and Directors are encouraging, they help in developing skills and opportunities for growth...

    Cons

    HR is very difficult to work with and at Medica, they are "all powerful."

    Advice to Management

    Rethink how much power HR has. Give the power back to managers and directors.


  10. Helpful (1)

    "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Minneapolis, MN
    Current Employee - Director in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook

    I have been working at Medica full-time (More than 10 years)

    Pros

    Respectful culture. Motivated workforce. Nice building.

    Cons

    Poor results. Limited development. Cliques rule.

    Advice to Management

    Focus on results
    Delegate and hold accountable


Showing 100 of 116 reviews
Reset Filters