Medical Consultants Network Reviews | Glassdoor

Medical Consultants Network Reviews

Updated Jan 9, 2019

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Found 54 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
44%
Recommend to a Friend
100%
Approve of CEO
Alex Sun
1 Ratings
Pros
  • "I've worked at a couple of places since MCN and I miss their office culture(in 11 reviews)

  • "There are some really great people who work here(in 9 reviews)

Cons
  • "If you aren't good at asking questions to figure out what the hell you are supposed to do, then don't apply for a market analyst position at MCN(in 7 reviews)

  • "The CSRs can get burnt out very quickly, which creates high turnover(in 4 reviews)

More Pros and Cons
  1. "Accurate for what job description for people skills, analytical problem solving and Creative out of the box thinking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Analyst in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medical Consultants Network full-time for more than 3 years

    Pros

    Accommodating culture Many opportunities for lateral movement Autonomy to make decisions Ability find new areas within industry to work Open and communicative management Leadership is always available for new ideas and ways to improve Management leaves the work and how it is done to the employee Fast paced work environment with good teams Benefits are great

    Cons

    No much room for upward advancement Bonus structure for market analytics team is not impossible to hit but very challenging structure

    Medical Consultants Network2018-08-03
  2. Helpful (4)

    "MISTAKE accepting Naperville MCN Scheduler Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Medical Scheduler in Naperville, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Medical Consultants Network full-time for more than a year

    Pros

    Other schedulers were nice. No shortage of work. A paycheck.

    Cons

    MCN lacked integrity. Certain physicians were requested by the INSURANCE companies and we were pushed to schedule IME's with those doctors so it really wasn't a completely independent exam, now was it...if Worker's Comp had input into what Dr. would conduct the so-called independent exam? I felt bad about myself working there and bad for the seriously injured workers who could lose their workers comp benefits based on...

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    Advice to Management

    Stop writing 5 star reviews each time an MCN employee leaves a negative review. Read what was written and make appropriate changes. More oversight of satellite offices is needed. And if you're still skirting FLSA law you'd better stop because someone is going to call you on it.

    Medical Consultants Network2019-01-09
  3. "Transcription Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Medical Consultants Network full-time

    Pros

    Decent benefits. There seems to be real room for growth, if that's your goal. The higher-ups are approachable.

    Cons

    The starting pay isn't wonderful.

    Medical Consultants Network2018-09-11
  4. Helpful (5)

    "Market Analyst (Sales)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Medical Consultants Network full-time for more than a year

    Pros

    MCN isn't a horrible place to work (the people are the only thing that makes it great), but if you have a better opportunity. The people at MCN in entry level positions are young and friendly. For the most part everyone is easy to get along with (except the Accounting mgmt can come off as unfriendly due to their down to business and serious attitude). The M.A. manager is very lax when it comes to needing to take time...

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    Cons

    This is a sales job, yet there is no bonus structure in place, only a very hard to achieve commission structure. The Market Analyst position is actually a sales role. PLEASE don't let HR convince you differently because the job title is very misleading. There is very little training in this role. You basically get showed how to use the CRM and watch the manager give a portal demo then have to figure out the rest on...

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    Advice to Management

    Show your employees that you actually value them. Don't be so obvious when you don't like a person, it shows. Train managers how to be managers when they are promoted from within. Develop more structured processes and expectations/goals for the Market Analyst team. Put the MA team through some sort of actual sales training, reading a sales book isn't magically going to improve a sales team. Instead of throwing...

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    Medical Consultants Network2018-06-13

    Medical Consultants Network Response

    June 15, 2018Human Resources

    Thank you for your note. Our market analyst team are great contributors to the company. Many roles in the company are essential in serving customers and helping the company succeed. The challenge of a commission is attributing a specific behavior to a financial outcome. The team based ...

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  5. "Physician Recruiter"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Medical Consultants Network full-time

      Pros

      Company is very awesome. The amotsphere is great.

      Cons

      Health benefits could be better

      Medical Consultants Network2018-05-19
    • Helpful (2)

      "Coworkers Make it Worth It"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Seattle, WA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Medical Consultants Network full-time for more than a year

      Pros

      - The people who work at MCN are more often than not friendly, interesting, and great people to work with every day. The majority of the people they hire are young, in their early 20s, and it is easy to get along with everyone and find common interests. Regardless of age, everyone is very welcoming. - The company is very flexible and do its best to accommodate your situation. Never was I not allowed to take time off...

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      Cons

      The industry is a stressful one -- it was very easy to get burnt out, as there were times when the work would seem unmanageable and overwhelming. It was also difficult to be customer-facing and interacting with sometimes very demanding clients when we didn't have the resources (staff, time, etc.) to deliver the product they were ultimately asking for.

      Advice to Management

      Continue to really encourage and reward those employees who are motivated to take on more work and grow within the company. It is very easy to become complacent.

      Medical Consultants Network2018-05-03
    • "National Recruiter"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Seattle, WA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Medical Consultants Network full-time for more than 3 years

      Pros

      This used to be a great place to work until it was sold to mitchell international.

      Cons

      These cons are based off of new ownership and their management. - Went from salary employee to hourly. -Cut breaks from from 15 minutes to 10 minutes. -Extended working hours by 30 minutes. -The time clock software regularly errors out causing you to be late or not able to clock out properly. This has to be approved and fixed by management. -The time accrual for vacation is abysmal. -The health benefits more than...

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      Advice to Management

      Put MCN back to the way it was before you bought it, and let it make money for you. Forcing this company to adhere to your management style, and culture will end up causing employees to leave, and will make it even harder to get new ones to stay.

      Medical Consultants Network2018-06-12

      Medical Consultants Network Response

      June 14, 2018Human Resources

      Thank you for your thoughtful note. The sale or MCN to Mitchell or anything of similar significance involves change and adaptation. We wish to make it clear that the hours of work have not changed but previously a number of employees were working through their lunch hour and not taking ...

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    • Helpful (1)

      "Not a particularly good experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Naperville, IL
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at Medical Consultants Network full-time for less than a year

      Pros

      MCN has what is overall a pretty good vibe, particularly from the company at large. Compensation is very fair for entry level, and the culture of the company is pretty youthful both in age and spirit, which is fitting for a company that prides itself on giving inexperienced candidates a shot. Communicating with Seattle (primary location) was almost always a great experience. I got the sense that promotion from within...

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      Cons

      My issues stemmed with my specific branch in Naperville. There were a few factors, but most notably these: First, the job is described as a 9-5, but after being hired, the call became 8:30, then 8:15, and sure enough, after a couple weeks even 8:00-8:15am is considered late. I was eventually told by my manager that I need to stay late and work unpaid extra hours as a requirement, and that to do otherwise would demonstrate...

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      Advice to Management

      Before I applied to this job, I read an older review on Glassdoor saying the Naperville office was unprofessional and poorly managed. There was a response from the company saying that they had reworked the Naperville office and there should no longer be any issues, so I felt safe applying. Unfortunately, many same issues were still present. My advice would be to make sure management communicates things clearly and honestly,...

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      Medical Consultants Network2018-05-01
    • Helpful (4)

      "Short-Time Experience, Long-Lasting Impression"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Medical Scheduler in Naperville, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Medical Consultants Network full-time

      Pros

      Extremely helpful and friendly staff/supervisor, days move quickly because there is always something to do, comfortable work environment, casual dress code

      Cons

      I did not experience any cons.

      Advice to Management

      Keep up the great work at MCN because the Chicago Office, although small, is a powerhouse filled with dedicated people who have a passion for their jobs and the work that they are doing which is definitely noticeable in the high quality work they produce on a daily basis. I am glad I was able to experience what they do there even if it was only for a short period of time.

      Medical Consultants Network2017-08-16

      Medical Consultants Network Response

      August 20, 2017Human Resources

      Thank you for your recognition of our Chicago team! MCN works hard to create a consistent culture across our national footprint. This starts with hiring great people, which you were able to observe and be part of.

    • Helpful (1)

      "Good group of coworkers, learned a lot."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Recruiting in Seattle, WA
      Recommends
      Positive Outlook

      I worked at Medical Consultants Network full-time for more than a year

      Pros

      Great group of coworkers. Company hires lots of talented young people who are fun to work with and make for a good environment. I've worked at a couple of places since MCN and I miss their office culture. Interesting work. Gained lots of phone sales experience with doctors.

      Cons

      Work was the same most days. I would have liked to recruit based on specialty instead of cases. My salary was okay, commissions made up for it some months, but wish my base was higher. Accounting manager was extremely annoying to work with and she always talked down to/about other employees, even out of her department.

      Advice to Management

      Madrid was great to work for and I'm glad he was promoted. I hope he and Brianne are both still there and that the company finds ways to keep the National schedulers and recruiters who do best work around more than a couple years.

      Medical Consultants Network2017-08-19

      Medical Consultants Network Response

      August 20, 2017Human Resources

      Thank you for your insightful observations, especially your observations of the winning culture based upon observing other settings. We have over the years had some staff rejoin us after experiences elsewhere. That said, we are always on a quest to improve the company, culture and ...

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    Found 54 reviews