Medical Express Ambulance Service Reviews | Glassdoor

Medical Express Ambulance Service Reviews

To filter reviews, or .

Found 6 reviews

1.8
StarStarStarStarStar
Rating TrendsRating Trends
19%
Recommend to a Friend
0%
Approve of CEO
Lauren Rubinson-Morris
1 Ratings
  1. EMT-B

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Medical Express Ambulance Service

    Pros

    MedEx is a great company to work for. They have pretty good equipment (power stretchers and new ambulances) and management is good. I would say that this is the best private ambulance provider to work for in the Chicago area

    Cons

    Like all private ambulance services around Chicago, the pay is not the best. Otherwise I do not really have any complaints.

    Advice to Management

    Keep doing what you are doing. My time at MedEx has been good and I would suggest this to a friend if they were looking to get in EMT.

  2. Hey, at least you'll qualify for food stamps!

    StarStarStarStarStar
      Current Employee - EMT-Basic 

      I have been working at Medical Express Ambulance Service full-time for more than 2 years

      Pros

      -Flexible scheduling, -low pressure, -work as little/much as you want -Gain relevant experience to move on to bigger/better things!

      Cons

      -$11/hour EMT-B starting rate -Long shifts averaging 13-14+ hours. -Call bonus is $4.50/call. However, the company takes advantage of their employees and does not pay this call bonus for "lift assist" calls, or medicar transports, instead they will misuse BLS crews when the medicar is not available. Basically, the call bonus is misrepresented and should not be counted on as consistent income -6 day orientation is useless...

      Show More

      Advice to Management

      Pay your EMT's/paramedics livable wages so that they don't want to run for the hills and earn more money working at pretty much any other employer in the greater Chicagoland area!

    • Helpful (1)

      Nightmare from hell

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook

      I have been working at Medical Express Ambulance Service

      Pros

      Besides some of the pretty cool and awesome people you might work the street with, there is nothing good about this place.

      Cons

      Pay is crap, You will be ran into the ground all day with calls and held over because call volume is higher than ambulances on the street due to the high turn over rate and veterans leaving because they are getting burnt out. No structure in dispatch or management, half of them are brought from other crappy companies to run dispatch and management and don't understand how to treat people whom have been here before them....

      Show More

      Advice to Management

      Treat your employee's as tho they are human and not robots that make you money. Invest time in changing your mindset and see things from the outside looking in for once

    • Helpful (2)

      Best of the worst

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Medical Express Ambulance Service full-time

      Pros

      Uniforms are covered after your first year, many of the field employees are nice and easy going. Call bonuses. Many privates have issues and this company is no different, even with its problems it is truly the best of the worst. Health, dental, and Aflac benefits. 401k is offered but isn't well known to the employees because it's not out there, you have to pull info out of them for it, no vision benefits.

      Cons

      They're quick to get rid of good employees and let the bad apples remain. Scheduling is a nightmare and you will get asked to work when you're already scheduled and on days off that have already been approved. Time off requests are often ignored. Shifts are being made longer to cover for lack of employees and then you'll get held over on top of that. You will rarely get out of work on time, their call volume far exceeds...

      Show More

      Advice to Management

      Listen to your employees and stop ignoring the problems. Stop bringing in people from other companies and letting them "fix" things that aren't broken.

    • Helpful (2)

      Just don't.

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook

      I have been working at Medical Express Ambulance Service full-time

      Pros

      This was a good company when I started. The supervisors were top notch and on your side and the equipment was first rate. It has back slid since then, but some of that can still be found.

      Cons

      There is so much. The best example is that rather than give the employees the raise in minimum wage that was mandated by Chicago law, she began to combine call bonus with regular pay so that it averaged out to the minimum wage. The owner is currently screwing her employees out of minimum wage.

      Advice to Management

      Why bother?

    • Helpful (2)

      EMT-B

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - EMT-B in Chicago, IL
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Medical Express Ambulance Service full-time for more than 2 years

      Pros

      If you work at South Garage, there is limited interaction with Supervisors

      Cons

      Ever person you interact with who is not an EMT, for the most part, is an absolute nightmare to deal with. Everyone is walking around trying to see if there is something they can write you up for. I pride myself on professionalism and attention to detail, but that level of scrutiny from employers doesn't lead anywhere good. Ultimately, this is a terrible place to work because the majority of supervisors don't know how...

      Show More

      Advice to Management

      Pay your people a living wage. Treat your employees with a modicum of respect.

    Found 6 reviews