Medical Guardian Reviews | Glassdoor

Medical Guardian Reviews

Updated January 21, 2019
239 reviews

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4.6
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Employee Reviews

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Pros
  • "Some of the best reason to work for Medical Guardian would be the people that you work with" (in 58 reviews)

  • "Great work environment, wonderful people to work with" (in 32 reviews)

Cons
  • "No cons to list great place to work" (in 13 reviews)

  • "Company is growing at an exponential rate, which quickly makes processes and procedures obsolete" (in 7 reviews)

More Pros and Cons

  1. "One of the Best Opportunities I've Ever Had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Life Safety Consultant in Philadelphia, PA
    Current Employee - Life Safety Consultant in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Medical Guardian full-time

    Pros

    The commissions are great and you know your position makes a difference in people's lives.
    There are two days off per week which provides a great work / life balance.
    Contests and prizes that include trips and massage chairs are a regular occurrence.
    The culture is warm and everyone is here to help,

    Cons

    This is definitely a structured position. There is much policy so make a point to dot your i's and cross your t's . I wouldn't really consider that a "con" per se, just something to keep in mind.


  2. "Lives up to the hype"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Phila, PA
    Current Employee - Customer Care Representative in Phila, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medical Guardian full-time (Less than a year)

    Pros

    Professional and helpful management staff, honest and transparent processes, generous benefits, an actual good place to work.

    Cons

    Systems that are used currently are a little fragmented and broken in spots but unlike other companies that don't bother to fix anything, this company actually works quickly to fix the systems that are broken.

    Advice to Management

    Keep doing what you're doing.

  3. "Amazing place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Philadelphia, PA
    Current Employee - Sales Representative in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medical Guardian full-time (Less than a year)

    Pros

    This is the nicest "call center" anyone could ever work for! the views are stunning, the facility is modern, updated and clean! The environment is much nicer than any call center I've worked at before.
    Everyone is friendly and welcoming. The job is high pressure but as long as you can handle that, you can make great money here!

    Cons

    Sales force could be better organized/updated.

    Advice to Management

    Change the way we sort our leads.


  4. "GREAT PLACE TO WORK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Life Safety Consultant
    Current Employee - Life Safety Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medical Guardian full-time (Less than a year)

    Pros

    Company culture and positive leadership is a really great. Definitely my favorite job I've ever had so far!

    Cons

    none so far to be honest

    Advice to Management

    keep up the good work


  5. "Positive Work Environment and Advancement Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Specialist in Philadelphia, PA
    Current Employee - Customer Care Specialist in Philadelphia, PA
    Recommends
    Approves of CEO

    I have been working at Medical Guardian full-time (Less than a year)

    Pros

    Few outside hires make potential job growth a true possibility for hardworking employees. Everyone is professional and kind, resulting in a workplace that I've come to truly enjoy. Great benefits and additional revenue opportunities.

    Cons

    Focusing on building a larger tech team would benefit the entire Customer Care department.


  6. "Awesome Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Safety Consultant in Philadelphia, PA
    Current Employee - Safety Consultant in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medical Guardian full-time (Less than a year)

    Pros

    Money Potential is endless
    Very Family oriented office
    A lot of growth opportunities
    Middle of downtown, perfect location.

    Cons

    After the first few months its 100% commission, but as long as you do training well you never have to worry about that.


  7. "The company who values every client. Very rewarding."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Philadelphia, PA
    Current Employee - Sales in Philadelphia, PA
    Recommends
    Approves of CEO

    I have been working at Medical Guardian full-time (Less than a year)

    Pros

    Professional management team. Great work atmosphere. The best place to work!

    Cons

    I have experienced no cons

    Advice to Management

    Keep up the excellent work!

  8. "A very good company to work for. You truly get what you put in!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Life Safety Consultant in Philadelphia, PA
    Current Employee - Life Safety Consultant in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medical Guardian full-time (Less than a year)

    Pros

    - Senior Management is very friendly
    - a lot of support from peers and some Management
    - healthy work environment
    - great commission structure
    - uncapped commission
    - no mandatory overtime

    Cons

    - Some leads are unfortunately a waste of time and money
    - As all jobs, some members of management are more helpful than others

    Advice to Management

    Internally, provide/receive feedback from your employees to gain perspective as to what is a common concern/issue that faces the Agents in each department. In order to receive the highest Human capital per employee, meetings to receive feedback of what the employees are facing. Listen to your employees to listen, not just to respond.


  9. "Great place overall could be even greater"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Phila, PA
    Current Employee - Customer Service Representative in Phila, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Medical Guardian full-time (Less than a year)

    Pros

    Great overall environment, the atmosphere is a little crowded but still great. Free coffee. Good management. The pay is good. Plenty of incentives to do exactly what you already get paid for.

    Cons

    We should have better communication between departments and management. And the customers should be offered/sold the correct devices the first time so we dont have to re-send them the item that should have been sold to begin with.

    Advice to Management

    Keep up the good job with our environment and keeping this place fun and sane. Please set up some type of sales bible/ethics rules for the sales department.


  10. "Tremendous upside"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Life Safety Consultant in Philadelphia, PA
    Current Employee - Life Safety Consultant in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medical Guardian full-time (Less than a year)

    Pros

    This is a great opportunity. The atmosphere is energetic and you are motivated to make money here.

    Cons

    I have only been here for a few months and I haven't noticed any cons as of yet.

    Advice to Management

    Keep up the great work.