Medical Services of America Reviews | Glassdoor

Medical Services of America Reviews

Updated January 14, 2017
74 reviews

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Full-time Part-time

2.0
Star Star Star Star Star
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Ronnie L. Young
31 Ratings

74 Employee Reviews

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Pros
  • Excellent family oriented company with good benefits (in 5 reviews)

  • Working with patients and families (in 3 reviews)

Cons
  • No raises for the last 4 years and "do more with less" per one if the owners during a yearly meeting (in 5 reviews)

  • My supervisors had no respect for work life balance (in 3 reviews)

More Pros and Cons

  1. "Field nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Case Manager in Winston-Salem, NC
    Current Employee - RN Case Manager in Winston-Salem, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Management is supportive and helpful.

    Cons

    Work life balance is not ideal.


  2. "This company cares NOTHING about their employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Medical Services of America full-time

    Pros

    Personal time off is fair. There are some really good, loyal employees there. Pretty much did my job with no one bothering me.

    Cons

    No wage increases as wages were frozen, unless they wanted you to have one. Many employees barely had to do their job while others worked like slaves. Party time at work while patients fall through the cracks. People leave constantly for companies that value their employees.

    Advice to Management

    You're nothing without your employees, and word of mouth is everything.


  3. "failing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Columbia, SC
    Current Employee - Customer Service Representative in Columbia, SC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Medical Services of America full-time (More than 5 years)

    Pros

    8-5 work day schedule

    Cons

    no raises for years, family is hired and doesnt work they just have people under them do their work plus theirs. management and directors are rude and dont follow the company policies , personal info is discussed about employees.

    Advice to Management

    Management should learn how to do the jobs that they ask their employees to do then they would be of help and understand the struggles better. owners should take care of the employees a little better


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Depends on the day...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Medical Services of America full-time

    Pros

    4 supervisors in 2 yrs. This one is the best.

    Cons

    Turn over, overworked, bad administrators, lying and taking advantage of your staff, poor pay. Under staffing

    Advice to Management

    Hire better administrators, hire adequate RN and LPN to cover needs, better pay.


  6. "CNA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CNA
    Former Employee - CNA
    Recommends

    Pros

    The best reason to work with Medical Services of America. Is to have more experiences and to became more professional.

    Cons

    I'm a great a person, Honesty and know how to taking care of the patients just like my own families.

    Advice to Management

    I'm ready to learn from you guys.


  7. "Good not Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Versailles, KY
    Former Employee - Technician in Versailles, KY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Medical Services of America full-time (More than a year)

    Pros

    Excellent family oriented company with good benefits. Overall a nice place to work.

    Cons

    Not enough training, on what would seem to be a never-ending raise freeze.

    Advice to Management

    More training and a better understanding of employee frustration due to lack of training.


  8. "Collections"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great hours and benefits. Family friendly.

    Cons

    Intercompany drama and cliques are hard to avoid.


  9. "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Midlothian, VA
    Former Employee - Account Executive in Midlothian, VA

    I worked at Medical Services of America full-time (More than a year)

    Pros

    Best marketing manager/leader I have ever had! Hardest working, most strategic, giving, walk the walk regional marketing manager/ manager ever! Very helpful and really understood the actual job description, having done it herself. *Just a shame her co-hort management wasn't in the same league as she!!

    Cons

    Disconnect between home health & hospice; though, AE's represent/ promote both. Very disconcerting when one is promoting/selling/endorsing a service as important and serious as both home health & hospice, but their sense of urgency isn't nearly the same as the AE's. An AE's sense of urgency is for the client/patient; therefore, the company better have the same sense of urgency because there are NO do-overs with hospice!!!

    Advice to Management

    Walk the Walk and realize your sense of urgency should mirror the AE's sense of urgency!!!


  10. Helpful (1)

    "The worst of all time."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I can't think of any.

    Cons

    Sell the company you are giving the industry a bad name

    Advice to Management

    You have no clue. Practicing your trade by the deposit slip is not a management style for health care.


  11. "Rotten company"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medical Services of America (More than a year)

    Pros

    In the past, good place to work. Corporate gives away too much authority and power. They have no idea of what the home care industry is like but drive good people away while hiring family and friends who are in-competent and malicious.

    Cons

    Low pay, no raises, no positive feed back even when doing well, corporate doesn't even communicate new regs and what they are doing corporately to follow the new regs. Top management doesn't even know how to run a business, so busy hiring their friends and relatives and putting them in high paying job, corporate all take vacations together and forget that there are jobs to do. Slow payment of creditors and expense checks. They ruin an office then get rid of people and blame them for corporate's mistakes. Financials are a joke can't even support their figures, just make them up so corporate looks good and branches dont

    Advice to Management

    Sell the company and go live in your multi-million dollar houses while under paying employees so you can afford the payments on your big vehicles and houses



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