Medical Services of America Reviews | Glassdoor

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Medical Services of America Reviews

Updated February 10, 2018
91 reviews

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2.3
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Ronnie L. Young
39 Ratings

91 Employee Reviews

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Pros
  • Working with patients and families (in 4 reviews)

  • The individual locations are full of good people who love what they do (in 6 reviews)

Cons
  • No raises for the last 4 years and "do more with less" per one if the owners during a yearly meeting (in 6 reviews)

  • Low pay and company doesn't want to invest in employees over time (in 5 reviews)

More Pros and Cons

  1. "CNA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CNA
    Former Employee - CNA
    Recommends

    Pros

    The best reason to work with Medical Services of America. Is to have more experiences and to became more professional.

    Cons

    I'm a great a person, Honesty and know how to taking care of the patients just like my own families.

    Advice to Management

    I'm ready to learn from you guys.


  2. "Nursing manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nurse Manager in Sparta, NC
    Current Employee - Nurse Manager in Sparta, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medical Services of America full-time (More than 5 years)

    Pros

    Lots of opportunity for growth and learning. Pay for performance atmosphere. Received annual raises but had to advocate for myself. Benefits are good not great.

    Cons

    Lack of corporate structure and direction. Local team is great. I sometimes travel to help other areas: Local teams build their success making big differences in quality region to region.

    Advice to Management

    Hire a new hospice consultant

  3. "AE"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medical Services of America full-time

    Pros

    Great Independene ad ability to build contacts in community. Decent base pay

    Cons

    Company is not consistent. Always closing and reopening locations. Have to wait 6 months for commission on 3 month period. Unorganized and lacking equipment. They dint follow Through with equipment they offer. Drive your own car a lot and low mileage reimbursement.

    Advice to Management

    Provide employees with a better system to track and document infotainment on each account.


  4. "RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medical Services of America full-time

    Pros

    Working with patients. Being able to help patients through teaching.

    Cons

    Avoid this company. Extremely low pay, poor orientation, poor communication, minimal resources/work supplies and poor benefits.

    Advice to Management

    High turnover is related to the Cons I’ve listed above. Flying by the seat of your pants is not considered a business plan.
    It’s obvious you don’t care about your employees or patients as there isn’t any continuity of care.


  5. "Office Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Manager in Panama City Beach, FL
    Former Employee - Office Manager in Panama City Beach, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Medical Services of America full-time (Less than a year)

    Pros

    Good company, Home Health Care is going through some changes, it’s very challenging. I hope the company can survive and thrive.

    Cons

    The branch I worked for was slated to close less than 90 days after I started working with the company.

    Advice to Management

    Nothing really to add, although it was short term employment, I believe the management staff involved was supportive.


  6. "Patient Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Medical Services of America full-time (More than 3 years)

    Pros

    Meeting patients, and their families. Meeting and working with referral sources.

    Cons

    Not enough clinical staff for all areas. Especially nursing

    Advice to Management

    Get to personally know your employees and their areas


  7. "Great place to learn and get started but not to stay..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medical Services of America full-time (More than 3 years)

    Pros

    Management is great, laid back. Presents opportunities to learn and get real world experience on different aspects of IT.

    Cons

    Company underpays IT department. The salaries are not competitive or even average. Many people have left because the pay is so easily topped by other companies.

    Advice to Management

    Look up the current salaries for IT and be competitive, provide incentive for people to want to stay.

  8. "Good Experience Mediocre Compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing
    Current Employee - Marketing
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Medical Services of America full-time (More than 3 years)

    Pros

    Working with people with a calling to care for people, making connections in the community, making a real difference in a person's life, not a lot of intrusion by corporate.

    Cons

    Little to no training, do not reward excellence.


  9. "acdcount executive"

    StarStarStarStarStar
    Current Employee - Account Executive in Rockledge, FL
    Current Employee - Account Executive in Rockledge, FL

    I have been working at Medical Services of America full-time (More than a year)

    Pros

    I enjoy helping patients and enriching their lives.

    Cons

    It is hard to see some patients with such distress.


  10. Helpful (1)

    "Love the people, corporate is frustrating."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Bluefield, WV
    Current Employee - Office Manager in Bluefield, WV
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Medical Services of America full-time (More than 5 years)

    Pros

    This is an easy company to work for. The benefits are ok. Not great, but not horrible. The individual locations are full of good people who love what they do.

    Cons

    The wages are not great. They value the clinical staff over non-clinical staff. Corporate doesn't know or care about the individuals that work for them. They only look at the numbers. I never feel appreciated or valued.

    Advice to Management

    Pay attention to your people. You make them feel like less than a number.


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