Medical Services of America Reviews | Glassdoor

Medical Services of America Reviews

Updated July 12, 2018
94 reviews

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2.3
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Ronnie L. Young
39 Ratings

94 Employee Reviews

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Pros
  • "Working with patients and families" (in 4 reviews)

  • "The individual locations are full of good people who love what they do" (in 6 reviews)

Cons
  • "No raises for the last 4 years and "do more with less" per one if the owners during a yearly meeting" (in 6 reviews)

  • "Disconnect between home health & hospice; though, AE's represent/ promote both" (in 5 reviews)

More Pros and Cons

  1. "Om"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Lexington, SC
    Former Employee - Anonymous Employee in Lexington, SC

    I worked at Medical Services of America full-time (More than a year)

    Pros

    The bosses were awesome and patients were great.

    Cons

    Corporate closed the branch I worked in.


  2. "The Usual Medical Supply Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medical Services of America full-time (More than a year)

    Pros

    Assist those in need, set hours, decent PTO, friendly staff (at the location level)

    Cons

    High demand, no chance of a raise, corporate leadership and training is non existent.

    Advice to Management

    Listen to your employees, they are the ones actually on site dealing with issues and most often know the best way to resolve issues before they become issues, take their advice. Hold people accountable for their actions, especially at the corporate level. The good old boy system has buried many decent companies with a good opportunity to grow but failed to recognize those opportunities because they were listening to toxic people with self conscience fears of being made to look bad instead of recognizing their own short comings and knowing when to listen to others instead of trying to bury someone because they had a good idea and may be a threat. Give your location managers the ability to do what is best for their employees, business, and their patients. Show some appreciation for those doing the grunt work that actually makes your company run. A company can still make money without corporate employees who dot Is and cross Ts but cannot operate without those who are face to face with the customers, the ones making you rich.

  3. "Stay Away!! Not a Nice Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medical Services of America full-time (Less than a year)

    Pros

    Co workers in the field were nice

    Cons

    If you like to be treated like a Dog, then this is the place for you !! Your expected to work and be accountable but no one else in your department has too. These people are a snake in the grass waiting on their next meal. STAY AWAY!!!! Horrible Place to Work!!

    Advice to Management

    Think about the employees making you look good and give back to them. The owners need to think about the employees working 40 plus hours a week to keep the company going.


  4. "Nursing manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nurse Manager in Sparta, NC
    Current Employee - Nurse Manager in Sparta, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medical Services of America full-time (More than 5 years)

    Pros

    Lots of opportunity for growth and learning. Pay for performance atmosphere. Received annual raises but had to advocate for myself. Benefits are good not great.

    Cons

    Lack of corporate structure and direction. Local team is great. I sometimes travel to help other areas: Local teams build their success making big differences in quality region to region.

    Advice to Management

    Hire a new hospice consultant


  5. "Ugh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Chesapeake, VA
    Former Employee - Sales in Chesapeake, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Medical Services of America full-time (More than 3 years)

    Pros

    The medical benefits are ok, but not the best; decent 401K; you can manage your own schedule; vacation time is cumulative, but can not roll over more than a certain amount, dependent on your tenure.

    Cons

    Petty home health and hospice regional administrator with lack of knowledge; she creates too much drama; needs to stop manipulating staff; self serving; corporate us enamored with her, but doesn’t realize her ideas come from other managers, who are not receiving credit. All of the accumulated vacation time should be able to roll over, if not used.

    Advice to Management

    Place people that are qualified in positions, not just a warm body. The agency continues to suffer with constant transition in management; new managers in positions without significant training; lack of staff; lack of accountability or dedication


  6. "AE"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medical Services of America full-time

    Pros

    Great Independene ad ability to build contacts in community. Decent base pay

    Cons

    Company is not consistent. Always closing and reopening locations. Have to wait 6 months for commission on 3 month period. Unorganized and lacking equipment. They dint follow Through with equipment they offer. Drive your own car a lot and low mileage reimbursement.

    Advice to Management

    Provide employees with a better system to track and document infotainment on each account.


  7. "RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medical Services of America full-time

    Pros

    Working with patients. Being able to help patients through teaching.

    Cons

    Avoid this company. Extremely low pay, poor orientation, poor communication, minimal resources/work supplies and poor benefits.

    Advice to Management

    High turnover is related to the Cons I’ve listed above. Flying by the seat of your pants is not considered a business plan.
    It’s obvious you don’t care about your employees or patients as there isn’t any continuity of care.

  8. "Office Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Manager in Panama City Beach, FL
    Former Employee - Office Manager in Panama City Beach, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Medical Services of America full-time (Less than a year)

    Pros

    Good company, Home Health Care is going through some changes, it’s very challenging. I hope the company can survive and thrive.

    Cons

    The branch I worked for was slated to close less than 90 days after I started working with the company.

    Advice to Management

    Nothing really to add, although it was short term employment, I believe the management staff involved was supportive.


  9. "Patient Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Medical Services of America full-time (More than 3 years)

    Pros

    Meeting patients, and their families. Meeting and working with referral sources.

    Cons

    Not enough clinical staff for all areas. Especially nursing

    Advice to Management

    Get to personally know your employees and their areas


  10. "Great place to learn and get started but not to stay..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medical Services of America full-time (More than 3 years)

    Pros

    Management is great, laid back. Presents opportunities to learn and get real world experience on different aspects of IT.

    Cons

    Company underpays IT department. The salaries are not competitive or even average. Many people have left because the pay is so easily topped by other companies.

    Advice to Management

    Look up the current salaries for IT and be competitive, provide incentive for people to want to stay.


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