Medical Services of America Reviews | Glassdoor

Medical Services of America Reviews

Updated January 14, 2017
32 reviews

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Current Employees

2.3
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Ronnie L. Young
12 Ratings

32 Employee Reviews

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Pros
  • Excellent family oriented company with good benefits (in 5 reviews)

  • Working with patients and families (in 3 reviews)

Cons
  • No raises for the last 4 years and "do more with less" per one if the owners during a yearly meeting (in 5 reviews)

  • My supervisors had no respect for work life balance (in 3 reviews)

More Pros and Cons

  1. "Field nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Case Manager in Winston-Salem, NC
    Current Employee - RN Case Manager in Winston-Salem, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Management is supportive and helpful.

    Cons

    Work life balance is not ideal.


  2. "failing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Columbia, SC
    Current Employee - Customer Service Representative in Columbia, SC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Medical Services of America full-time (More than 5 years)

    Pros

    8-5 work day schedule

    Cons

    no raises for years, family is hired and doesnt work they just have people under them do their work plus theirs. management and directors are rude and dont follow the company policies , personal info is discussed about employees.

    Advice to Management

    Management should learn how to do the jobs that they ask their employees to do then they would be of help and understand the struggles better. owners should take care of the employees a little better


  3. "Depends on the day...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Medical Services of America full-time

    Pros

    4 supervisors in 2 yrs. This one is the best.

    Cons

    Turn over, overworked, bad administrators, lying and taking advantage of your staff, poor pay. Under staffing

    Advice to Management

    Hire better administrators, hire adequate RN and LPN to cover needs, better pay.


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  5. "Collections"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great hours and benefits. Family friendly.

    Cons

    Intercompany drama and cliques are hard to avoid.


  6. "Senior CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSR2 in Lexington, SC
    Current Employee - CSR2 in Lexington, SC
    Recommends
    Positive Outlook

    I have been working at Medical Services of America full-time (More than 5 years)

    Pros

    Benefits, patients, coworkers, schedule

    Cons

    Wish the pay was higher.


  7. Helpful (1)

    "Do not bother"

    Star Star Star Star Star
    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good employees at the locations

    Cons

    No communication among different locations and with management to employees. Management lies to employees
    No room for advancement
    Hub management system


  8. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Flexible schedule, decent starting salary

    Cons

    horrible management- this is a sales meeting - get referrals. Management does not help promote business


  9. Helpful (2)

    "admin"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Administrative
    Current Employee - Administrative
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    it's a paycheck sort of

    Cons

    No increases in pay, staff has to put out there own money and not get reimbursed for a month training is a joke, support from upper staff is not there, Rules change to suit corporate or in order to make it so difficult to work there you want to quit.
    The dress code for business casual has gone leggings top barely over the tush for regional managers encouraging sales staff to dress the same your a joke when you go into hospitals, doctors offices

    Advice to Management

    spend some time in the field with the nurses or cna's to see what life is really about and not just the money


  10. Helpful (1)

    "Social Worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - LMSW
    Current Employee - LMSW

    Pros

    Not too many. The pros are that I get my paycheck.

    Cons

    Poor management, horrible training, they throw you out there with barely little training. No one ever wants to help you and you feel alone.


  11. Helpful (3)

    "Regional Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Manager in Jacksonville, FL
    Current Employee - Regional Manager in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Medical Services of America full-time (More than a year)

    Pros

    Nice enough staff, the company isn't equipped to be successful because of current leadership. Most of our competitors take our business because we can't seem to get on track with reality.

    Cons

    Current leadership and the corporate office seem to have a disconnect with the local branches and field work. Not sure that this is a company worth working for.

    Advice to Management

    Learn the industry.



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