Medical Services of America Reviews | Glassdoor

Medical Services of America Reviews

Updated June 24, 2017
39 reviews

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Ronnie L. Young
21 Ratings

39 Employee Reviews

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Pros
  • The individual locations are full of good people who love what they do (in 6 reviews)

  • Excellent family oriented company with good benefits (in 5 reviews)

Cons
  • No raises for the last 4 years and "do more with less" per one if the owners during a yearly meeting (in 6 reviews)

  • My supervisors had no respect for work life balance (in 3 reviews)

More Pros and Cons

  1. "Run away, far far away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Case Manager in Las Vegas, NV
    Former Employee - RN Case Manager in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medical Services of America full-time (More than 3 years)

    Pros

    Caring, compassionate field staff. Nurses very hard workers. Office staff other than management is wonderful. Benefits are okay. Setting your own schedule.

    Cons

    So many. Chief nurses in office are horrible. They talk about staff behind their backs. They have no management qualities. They will do anything to make themselves look good to corporate. They cuss and threaten staff and or not held accountable for their actions.

    Advice to Management

    Hire all new nursing management, ones with successful management backgrounds.


  2. Helpful (1)

    "Claims collector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lexington, SC
    Former Employee - Anonymous Employee in Lexington, SC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Medical Services of America full-time (More than 5 years)

    Pros

    None that I can think of. Management does not care about their employees.. it's easier to hire a bunch of temporary people then give raises to long term employees.

    Cons

    Terrible company to work for if you weren't in the In Crowd

    Advice to Management

    I would suggest since the owners children are running the company that they need college degrees

  3. Helpful (2)

    "Sales Professionals- Beware!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Jacksonville, FL
    Current Employee - Account Executive in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Medical Services of America full-time (Less than a year)

    Pros

    There are several hard working and dedicated clinicians who are passionate about what they do. However, most have been terminated or resigned due to poor leadership and low census.

    Cons

    The interview process was a slow one. It took more than a month before the offer letter was sent regarding my position. Leadership lacks the following: background in the HH industry, education and skills to lead a sales team. Incompetent! Lacks the ability to communicate effectively with the sales team. Unable to speak or communicate with proper grammar. Embarrassing to introduce to accounts. Very sneaky and manipulative. Creates drama and thrives on it. AE are set up for failure, no training, guidance, direction or support. AE/sales is a turn and burn atmosphere every 4-6 months. It's a revolving door in Florida.There have been more than five or more AE terminated during the 4 short months of my employment. A direct reflection of the MSA leadership. The AE position at MSA is a temporary one 4-6 months at best. MSA does not have a presence in the community and is referred to as a start up company, with a star rating of 3 it's impossible to gain hospital business. MSA does but value or invest in their employees. If you're a medical sales professional this position will become a stain on your resume. Don't waste your time.

    Advice to Management

    Sales leadership is the weakest link in the MSA(sales) organization. During my employment, Leadership failed to organize team meetings, conference calls, ride alongs, etc. It was only after numerous e-mails for help and support did I receive a follow up but failed to offer any guidance. This role requires a dynamic person to motivate, inspire, coach, mentor and lead by example. leadership at MSA is non existent. Perhaps MSA will do their due diligence next time when selecting qualified candidates for leadership roles.


  4. "This company cares NOTHING about their employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Medical Services of America full-time

    Pros

    Personal time off is fair. There are some really good, loyal employees there. Pretty much did my job with no one bothering me.

    Cons

    No wage increases as wages were frozen, unless they wanted you to have one. Many employees barely had to do their job while others worked like slaves. Party time at work while patients fall through the cracks. People leave constantly for companies that value their employees.

    Advice to Management

    You're nothing without your employees, and word of mouth is everything.


  5. "Depends on the day...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Medical Services of America full-time

    Pros

    4 supervisors in 2 yrs. This one is the best.

    Cons

    Turn over, overworked, bad administrators, lying and taking advantage of your staff, poor pay. Under staffing

    Advice to Management

    Hire better administrators, hire adequate RN and LPN to cover needs, better pay.


  6. Helpful (1)

    "The worst of all time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I can't think of any.

    Cons

    Sell the company you are giving the industry a bad name

    Advice to Management

    You have no clue. Practicing your trade by the deposit slip is not a management style for health care.


  7. Helpful (2)

    "A Moral Disaster"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Jacksonville, FL
    Former Employee - Account Executive in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits
    So so pay
    Great experience in medical equipment

    Cons

    The management structure that is totally blind deaf dumb and outright stupid.

    The regional management feels like they are running a prison and treat everyone working there as if it was a prison, so if they want to treat it as a prison they feel that they must pay them prison wages or I should say slave labor wages to the employees. They treat employees as if they were peasants obviously there are much more better educated than they are and they display the most vulgar attitude towards their lower-level employees.

    Advice to Management

    Stop treating their employees as if they were chatting or even worse peasants learn some civil and social niceties to treat them and to talk to them and not address them as an uneducated rabble from which upper management came from.

  8. Helpful (1)

    "Rotten company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medical Services of America (More than a year)

    Pros

    In the past, good place to work. Corporate gives away too much authority and power. They have no idea of what the home care industry is like but drive good people away while hiring family and friends who are in-competent and malicious.

    Cons

    Low pay, no raises, no positive feed back even when doing well, corporate doesn't even communicate new regs and what they are doing corporately to follow the new regs. Top management doesn't even know how to run a business, so busy hiring their friends and relatives and putting them in high paying job, corporate all take vacations together and forget that there are jobs to do. Slow payment of creditors and expense checks. They ruin an office then get rid of people and blame them for corporate's mistakes. Financials are a joke can't even support their figures, just make them up so corporate looks good and branches dont

    Advice to Management

    Sell the company and go live in your multi-million dollar houses while under paying employees so you can afford the payments on your big vehicles and houses


  9. Helpful (1)

    "Worst job you will ever have"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chesapeake, VA
    Former Employee - Anonymous Employee in Chesapeake, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Whatever was good there, is gone.

    Cons

    Horrific management. They put people who have no business managing in management because they do not want to pay people with experience and knowledge- and by now they have such bad reputation that people will not work for them. Gestapo is the best way to describe the management style of the administrators in Virginia offices. Turn over is just frightening: everyone is frantically looking for a better job.

    Advice to Management

    Just sell the company already. It's clearly going downhill- fast. Maybe someone else can make it better.


  10. "Avoid unless this is your only job opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great employees on local level, who work very hard but beyond the local office goes unnoticed, decent benefits,

    Cons

    Corporate is inept. They are clueless outside of their office. There is no support on local level from Corporate and they basically are not even knowledgable about home health care nor do they stay up to date on CMS changes. Have the worst IT department around, as well as an outdated software system, which they just purchased.

    Advice to Management

    Hire new upper management or sell because you have no idea what you are doing.


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