Medical Services of America Reviews | Glassdoor

Medical Services of America Reviews

Updated April 10, 2017
16 reviews

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2.0
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Ronnie L. Young
6 Ratings

16 Employee Reviews

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Pros
  • Excellent family oriented company with good benefits (in 5 reviews)

  • Working with patients and families (in 3 reviews)

Cons
  • No raises for the last 4 years and "do more with less" per one if the owners during a yearly meeting (in 6 reviews)

  • My supervisors had no respect for work life balance (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "failing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Columbia, SC
    Current Employee - Customer Service Representative in Columbia, SC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Medical Services of America full-time (More than 5 years)

    Pros

    8-5 work day schedule

    Cons

    no raises for years, family is hired and doesnt work they just have people under them do their work plus theirs. management and directors are rude and dont follow the company policies , personal info is discussed about employees.

    Advice to Management

    Management should learn how to do the jobs that they ask their employees to do then they would be of help and understand the struggles better. owners should take care of the employees a little better


  2. Helpful (3)

    "Palliative Care Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Director in Columbia, SC
    Former Employee - Program Director in Columbia, SC
    Doesn't Recommend
    Neutral Outlook

    I worked at Medical Services of America full-time (More than a year)

    Pros

    I had autonomy and flexibility in this position. I had the opportunity to travel and to meet a lot of wonderful people in several states.

    Cons

    There was very little direction or support from upper management. Positions were often filled with available applicants rather than waiting for the right fit which led to enormous staff turnover. There was a general lack of professionalism in many offices and the company had a less than stellar reputation for quality care in many markets.

    Advice to Management

    Pay attention to your local and Regional Directors and Managers. They know the markets and their voices need to be heard. You have some extraordinary people in the field, but will continue to lose them if you continue to allow them to be undermined by upper management.


  3. Helpful (2)

    "Lack of communication :("

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Franklin, TN
    Former Employee - Anonymous Employee in Franklin, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great hours ; helping patients in a one-on-one basis daily!

    Cons

    Decent -poor benefits for employees; little advancement opportunities

    Advice to Management

    Better communication between the field offices and Corporate; no clear cut job duties


  4. Helpful (4)

    "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Bluefield, VA
    Current Employee - Account Executive in Bluefield, VA
    Doesn't Recommend
    Negative Outlook

    I have been working at Medical Services of America full-time (More than a year)

    Pros

    Good benefits available. Nice local offices

    Cons

    Poor support for sales. A lot of out of pocket dollars spent. No pay increases once you begin.

    Advice to Management

    Decide what business your actually going to focus on and give AE's some direction.


  5. Helpful (5)

    "Totally Reactive & Unstable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Fort Lauderdale, FL
    Current Employee - Sales Representative in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great benefits, good work life balance, nothing more

    Cons

    Regional management is ruled by petty, vindictive people, who are causing a high rate of turnover.

    Advice to Management

    Learn more about people


  6. Helpful (5)

    "Broken chain of communication"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Winter Park, FL
    Former Employee - Anonymous Employee in Winter Park, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Medical Services of America full-time (More than 5 years)

    Pros

    The branch that I worked at was blessed to have some of the greatest, goal driven, motivated individuals anyone can ask to find.

    Cons

    No privacy, no anonymity, cannot in good faith try to share/ discuss /resolve any issues within the branches or corporate office.. because they allowed too much trust in their top dog the administrator and or DOPS

    Advice to Management

    Look at the overall picture.. retention is vital and important, word of mouth is important too many changes to soon without plans to back up the changes only hurts those most loyal and trust worthy... the board of directors has no real clue as to what's going on in the branches.. You have key individuals with their own agendas and selfish schemes doing what is best for them and not the company nor the employees.

    There is no communication with the staff.. town hall meetings don't exist with upper management that provide a neutral work environment. Administrators are allowed to bring onboard friends and former colleagues and provide the references needed for them without corp HR doing their due diligence and investigating the information as they do for the little guys.

    Salaries are inflated for friends, and the over all business is being falsely represented to the board and upper management by the very people entrusted to be honest, responsible and respectful.


  7. Helpful (1)

    "RN Hospice case manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Medical Services of America full-time (More than 3 years)

    Pros

    Supportive staff, team work, wonderful DON

    Cons

    Long hours, no growth potential, no raises or incentives


  8. Helpful (1)

    "Do not bother"

    Star Star Star Star Star
    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good employees at the locations

    Cons

    No communication among different locations and with management to employees. Management lies to employees
    No room for advancement
    Hub management system


  9. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Flexible schedule, decent starting salary

    Cons

    horrible management- this is a sales meeting - get referrals. Management does not help promote business


  10. Helpful (2)

    "RUN AWAY"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Medical Services of America full-time (More than 5 years)

    Pros

    for the medical equipment part of the company only it is a pay check until they SELL or go out of business

    Cons

    company was never well run -for the past few years I have worked there. owners' adult child and her husband sits on board of directors.. their time is spent building their mcmansion and posting on Facebook . absolutely no direction from home office and attempt after attempt to fix the problems has resulted in a real mess AND do not expect the bonus they say they will pay you or any recognition of good work

    Advice to Management

    hire people who know how to run a business


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