Medical Services of America Reviews | Glassdoor

Medical Services of America Reviews

Updated November 21, 2017
18 reviews

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3.0
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Ronnie L. Young
5 Ratings

18 Employee Reviews

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Pros
  • The individual locations are full of good people who love what they do (in 6 reviews)

  • Excellent family oriented company with good benefits (in 5 reviews)

Cons
  • No raises for the last 4 years and "do more with less" per one if the owners during a yearly meeting (in 6 reviews)

  • My supervisors had no respect for work life balance (in 3 reviews)

More Pros and Cons

  1. "Office Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Manager in Panama City Beach, FL
    Former Employee - Office Manager in Panama City Beach, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Medical Services of America full-time (Less than a year)

    Pros

    Good company, Home Health Care is going through some changes, it’s very challenging. I hope the company can survive and thrive.

    Cons

    The branch I worked for was slated to close less than 90 days after I started working with the company.

    Advice to Management

    Nothing really to add, although it was short term employment, I believe the management staff involved was supportive.


  2. "Great place to learn and get started but not to stay..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medical Services of America full-time (More than 3 years)

    Pros

    Management is great, laid back. Presents opportunities to learn and get real world experience on different aspects of IT.

    Cons

    Company underpays IT department. The salaries are not competitive or even average. Many people have left because the pay is so easily topped by other companies.

    Advice to Management

    Look up the current salaries for IT and be competitive, provide incentive for people to want to stay.

  3. "Good Experience Mediocre Compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing
    Current Employee - Marketing
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Medical Services of America full-time (More than 3 years)

    Pros

    Working with people with a calling to care for people, making connections in the community, making a real difference in a person's life, not a lot of intrusion by corporate.

    Cons

    Little to no training, do not reward excellence.


  4. Helpful (1)

    "Love the people, corporate is frustrating."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Bluefield, WV
    Current Employee - Office Manager in Bluefield, WV
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Medical Services of America full-time (More than 5 years)

    Pros

    This is an easy company to work for. The benefits are ok. Not great, but not horrible. The individual locations are full of good people who love what they do.

    Cons

    The wages are not great. They value the clinical staff over non-clinical staff. Corporate doesn't know or care about the individuals that work for them. They only look at the numbers. I never feel appreciated or valued.

    Advice to Management

    Pay attention to your people. You make them feel like less than a number.


  5. "Great company to learn the side of medical equipment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intake Coordinator in Greenville, SC
    Current Employee - Intake Coordinator in Greenville, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medical Services of America full-time (More than a year)

    Pros

    Learn more about insurance and billing, how to put equipment together. You are more behind the scenes with talking to patients, instead of speaking with them face to face.

    Cons

    Pay is average. They require you to do more for less pay. Also, they inform you of changes last minute. You're out of the loop a lot.

    Advice to Management

    Inform employees of new changes, that way we aren't surprised when something happens.


  6. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Greenville, SC
    Former Employee - Account Executive in Greenville, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Medical Services of America (More than 3 years)

    Pros

    Small and not a big business compared with other hospice and home health agencies. Overall a good place with good people

    Cons

    Low pay and company doesn't want to invest in employees over time. Putting value in their employees would reduce turnover

    Advice to Management

    Value your employees and listen to them and their concerns. Also a raise may be appropriate for someone who has provided good service to the company


  7. "MSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PC Technician in Lexington, SC
    Current Employee - PC Technician in Lexington, SC
    Doesn't Recommend

    I have been working at Medical Services of America full-time (More than a year)

    Pros

    I have some great coworkers

    Cons

    They dont pay all that much

  8. Helpful (1)

    "Field nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Case Manager in Winston-Salem, NC
    Current Employee - RN Case Manager in Winston-Salem, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Management is supportive and helpful.

    Cons

    Work life balance is not ideal.


  9. Helpful (1)

    "Good not Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Versailles, KY
    Former Employee - Technician in Versailles, KY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Medical Services of America full-time (More than a year)

    Pros

    Excellent family oriented company with good benefits. Overall a nice place to work.

    Cons

    Not enough training, on what would seem to be a never-ending raise freeze.

    Advice to Management

    More training and a better understanding of employee frustration due to lack of training.


  10. Helpful (1)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Midlothian, VA
    Former Employee - Account Executive in Midlothian, VA

    I worked at Medical Services of America full-time (More than a year)

    Pros

    Best marketing manager/leader I have ever had! Hardest working, most strategic, giving, walk the walk regional marketing manager/ manager ever! Very helpful and really understood the actual job description, having done it herself. *Just a shame her co-hort management wasn't in the same league as she!!

    Cons

    Disconnect between home health & hospice; though, AE's represent/ promote both. Very disconcerting when one is promoting/selling/endorsing a service as important and serious as both home health & hospice, but their sense of urgency isn't nearly the same as the AE's. An AE's sense of urgency is for the client/patient; therefore, the company better have the same sense of urgency because there are NO do-overs with hospice!!!

    Advice to Management

    Walk the Walk and realize your sense of urgency should mirror the AE's sense of urgency!!!


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