Medical Services of America Reviews | Glassdoor

Medical Services of America Reviews

Updated June 24, 2017
80 reviews

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Full-time Part-time

80 Employee Reviews

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Pros
  • Excellent family oriented company with good benefits (in 5 reviews)

  • Working with patients and families (in 3 reviews)

Cons
  • No raises for the last 4 years and "do more with less" per one if the owners during a yearly meeting (in 6 reviews)

  • My supervisors had no respect for work life balance (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Worst job you will ever have"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chesapeake, VA
    Former Employee - Anonymous Employee in Chesapeake, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Whatever was good there, is gone.

    Cons

    Horrific management. They put people who have no business managing in management because they do not want to pay people with experience and knowledge- and by now they have such bad reputation that people will not work for them. Gestapo is the best way to describe the management style of the administrators in Virginia offices. Turn over is just frightening: everyone is frantically looking for a better job.

    Advice to Management

    Just sell the company already. It's clearly going downhill- fast. Maybe someone else can make it better.


  2. Helpful (1)

    "Senior CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSR2 in Lexington, SC
    Current Employee - CSR2 in Lexington, SC
    Recommends
    Positive Outlook

    I have been working at Medical Services of America full-time (More than 5 years)

    Pros

    Benefits, patients, coworkers, schedule

    Cons

    Wish the pay was higher.

  3. Helpful (3)

    "Palliative Care Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Director in Columbia, SC
    Former Employee - Program Director in Columbia, SC
    Doesn't Recommend
    Neutral Outlook

    I worked at Medical Services of America full-time (More than a year)

    Pros

    I had autonomy and flexibility in this position. I had the opportunity to travel and to meet a lot of wonderful people in several states.

    Cons

    There was very little direction or support from upper management. Positions were often filled with available applicants rather than waiting for the right fit which led to enormous staff turnover. There was a general lack of professionalism in many offices and the company had a less than stellar reputation for quality care in many markets.

    Advice to Management

    Pay attention to your local and Regional Directors and Managers. They know the markets and their voices need to be heard. You have some extraordinary people in the field, but will continue to lose them if you continue to allow them to be undermined by upper management.


  4. Helpful (1)

    "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Reno, NV
    Former Employee - Account Executive in Reno, NV
    Recommends
    Positive Outlook

    I worked at Medical Services of America full-time (More than 3 years)

    Pros

    Working with patients and families. I loved working in the community, meeting new people and establishing new relationships.

    Cons

    I needed more options for growth.


  5. Helpful (2)

    ".There is a reason they are always hiring"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse in Baltimore, MD
    Former Employee - Registered Nurse in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medical Services of America full-time (Less than a year)

    Pros

    It is something to do while you are unemployed. That's about it.

    Cons

    Management lies and is quick to throw you under the bus. If your documentation is not correct, you do not get paid. Your notes are written on your own time, for free. They will tell you your work region is one area, then send you somewhere completely different, that is further away. DOPS shaves your mileage, so they don't have to fully reimburse you. Very poor training, because the staff development coordinator has to work in the field as a nurse herself. They had otber orientees training new staff. After being out in the field, you have to drive all the way back to the Owings Mills office to enter your notes.

    Advice to Management

    Pay the RNs per hour.


  6. Helpful (2)

    "Lack of communication :("

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Franklin, TN
    Former Employee - Anonymous Employee in Franklin, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great hours ; helping patients in a one-on-one basis daily!

    Cons

    Decent -poor benefits for employees; little advancement opportunities

    Advice to Management

    Better communication between the field offices and Corporate; no clear cut job duties


  7. Helpful (1)

    "rn"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hospice Case Manager in Bethune, SC
    Former Employee - Hospice Case Manager in Bethune, SC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medical Services of America full-time (Less than a year)

    Pros

    close to home is all I can think of

    Cons

    poor management, money hungry, unsafe conditions

    Advice to Management

    take some classes

  8. Helpful (5)

    "Regional Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Manager in Jacksonville, FL
    Current Employee - Regional Manager in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Medical Services of America full-time (More than a year)

    Pros

    Nice enough staff, the company isn't equipped to be successful because of current leadership. Most of our competitors take our business because we can't seem to get on track with reality.

    Cons

    Current leadership and the corporate office seem to have a disconnect with the local branches and field work. Not sure that this is a company worth working for.

    Advice to Management

    Learn the industry.


  9. Helpful (7)

    "It's all about profit for the family ( board of directors)."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great local office with experienced, caring staff.

    Cons

    No orientation process. No reimbursement for training, certification. One person is expected to do multiple jobs without appropriate pay. Very poor pay. Little to no support from corporate level. Micromanagement of everything...without knowledge to support decisions. LITTLE TO ZERO RECOGNITION OF STAFF AT ALL LEVELS!

    Advice to Management

    Listen to employees. Reinstate at least cost of living raises. Increase benefits..health insurance is too pricey, PLT is the lowest I have ever seen.


  10. Helpful (7)

    "Regional Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Manager in Tell City, IN
    Former Employee - Regional Manager in Tell City, IN
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Medical Services of America full-time (More than 10 years)

    Pros

    Advancement, do to my hard work for 10 years without a raise. Finally I was given a bonus from the CEO and was given a raise. The CEO was informed of my dedication by his long time friend. Sad but true!

    Cons

    Poor training, work hard and get laid off by an employee with 15 years less experience. Not a well directed company. Insurance is very expensive. Family to the board members are employed all over the company.

    Advice to Management

    Get training and never settle with this company. Being loyal for 18 years was a huge regret of mine. Don't make the same mistake.


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