Medical Solutions (VA) Reviews | Glassdoor

Medical Solutions (VA) Reviews

Updated April 15, 2017
15 reviews

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Bruce Heymann
11 Ratings

15 Employee Reviews

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  1. Helpful (2)

    "Not Ideal place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Salary was good
    Concept of warm to the core is catchy

    Cons

    Old equipment at premium price
    Demo first before you buy not acceptable in many facilities
    Benefits expensive especially for a family
    Management - has minimal if any field sales experience
    Forced to buy minivan
    Slow reimbursements
    Management plays mind games with your money
    Inventory is an accounting nightmare
    Limited "white paper" studies to back up clinical claims
    Not a forward looking company

    Advice to Management

    Either spend the money to upgrade all equipment or sell it at a lower price. Invest in technology of the future instead of old outdated equipment.
    Treat employees with more respect instead of always thinking negatively.
    Stop micro-management. If results are not achieved after a set time frame than decide steps to salvage the working relationship or move on.


  2. Helpful (1)

    "Still dysfunctional after all these years!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I got out of here quickly.

    Cons

    Dysfunctional Chantilly, VA Company Medical Solutions assembles and sells mediocre 3rd party products to combat hypothermia a condition in which the patient’s body temperature is decreased. Their charter is to provide cheaper products and undercut the competitors who have built the industry. They have tried several times to change the culture but it is still a measly $5M company after 12 years of being in business and they are lucky to close an account or two per month. They also have no quantified white papers on their own products to prove efficacy. Why bash the competition yet refer to their research as your proof?

    Advice to Management

    JUMP!!!

  3. Helpful (6)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Philadelphia, PA
    Current Employee - Sales Executive in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Medical Solutions (VA) full-time

    Pros

    An opportunity to break into the Medical Sales Field... THAT IS ALL

    Cons

    Constant employee turnover.

    Zero Recognition for being Rep of the Year, Rookie of the Year, closing accounts, etc. Zero room for growth within the company. They do not promote from within. You become the companies slave and they get rid of you when they want.

    The products are over priced and look like they are from the early 90's. You walk into a hospital and receive zero name recognition. When customers pull up the company website, it looks as if a child designed it.

    The products are already more expensive than the closest competitor, yet they keep having miscellaneous price increases and no consistency on pricing from account to account. Also, NOT ON ANY GPO's (management does not think that being on GPO's is necessary and does not understand that hospitals rely on GPO's to keep costs down).

    Products are constantly needing fixed, terrible customer service from corporate. All problems fall back on the employee, Executive Management takes zero responsibility for faulty equipment. Consistently promise new products, that have yet to show up.

    You receive a company minivan, pay is below average compared to the national average. Terrible benefits, and must take out a personal credit card for expenses and then it takes over a month to be reimbursed for those expenses. Territories are huge, constant overnight travel.

    Marketing material is out of date, and little to no clinical research/studies to help sell hospitals on products.

    Executive Management believes that they know what they are doing, yet have zero years of combined Medical Sales Selling Experience and micromanage employees. They have terrible strategies on dealing with customers and lack negotiation skills. Little to no advanced notice for conference calls/meetings. Expect you to drop everything for the company. ZERO WORK LIFE BALANCE. Daily/Weekly Itinerary along with Nightly Notes that are combed through every morning by management and questioned constantly.

    They do not participate in trade shows or conferences to spread the name of the company or its products.

    Advice to Management

    Either invest in the company and hire an executive board that knows what they are doing, or sell the company.


  4. Helpful (4)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive
    Current Employee - Sales Executive
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Get a minivan if your into that kinda thing.

    Cons

    Equipment looks very old and breaks down all the time. Not on any GPO's . Almost 100% turn over in a very short period of time. Health benefits are awful. They don't value their employees. That's why it takes over a month for them to approve your expense report. Website looks like a child created it. Horrible customer service. Equipment over priced and unreliable. Worst job I ever had. Executive management has no real knowledge of the medical industry or how to negotiate pricing.

    Advice to Management

    Take pride in the equipment you manufacture.


  5. Helpful (4)

    "Not recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medical Solutions (VA) full-time (More than 3 years)

    Pros

    Product has merit and can help patients. My manager was a TOP NOTCH individual who helped buffer me from unrealistic home office management. Salary and commision structure. Car Allowance

    Cons

    You MUST buy a minivan! It does NOT matter to management if the cubic space is more in your SUV.
    MICRO management
    Daily activity reports by 5PM, daily phone call reports to manager and next day reports all due daily
    Management Staff lack of sales experience yet dictate to us how to do our job

    Advice to Management

    Sell the company


  6. Helpful (5)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medical Solutions (VA) full-time (More than a year)

    Pros

    Decent experience for getting medical sales experience. Learn how to sell into hospitals with no resources. The company minivan isn't horrible.

    Cons

    The products are either outdated, or don't work. They are all severely over-priced. The company still believes that it is 1995 and that hospitals don't rely on GPOs to keep costs down. The benefits are horrible. There are no marketing resources that will help you engage physicians or purchasing personnel. Just look at the website that looks like a 10 year old designed it. Executive management believes that all salespeople are lazy so they go to ridiculous lengths to ensure you are out doing your job.

    Advice to Management

    Either invest in the company and its people or divest the assets.


  7. "anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chantilly, VA
    Current Employee - Anonymous Employee in Chantilly, VA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Small company with a team spirit of working together. Many long-term employees. Core values of balance of family with work schedule. I have been treated fairly, and job expectations quantified and rewarded when accomplished. If you like a small company to work with and be appreciated, this is the place. Decisions can be made quickly

    Cons

    Since it is not a huge company, the benefits are not what you might get at a larger company, but feel people are treated fairly and compensated well as long as he/she is doing his/her job.

    Advice to Management

    Keep up the good job!

  8. Helpful (1)

    "Great Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medical Solutions (VA) full-time (More than 5 years)

    Pros

    Because it's small, there is a strong "team" feeling to the company. Everyone's input is sought, and there really isn't room for "yellers." Their expanding product lines offer opportunities to grow professionally, and results are rewarded. There is also flexibility in terms of the work hours and working from home. Salaries overall tend to be above-market.

    Cons

    Health insurance could be cheaper for the employee, and some of the other benefits, such as long-term disability insurance can be a bit pricey. Depending where you live, the commute to the home office in Chantilly can be challenging.

    Advice to Management

    Continue the trend toward flexible work arrangements and maintain the "team" atmosphere of the organization.


  9. Helpful (2)

    "anonymous"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Medical Solutions (VA) full-time (More than 5 years)

    Pros

    You have a job (that's all)

    Cons

    Lock of resources, old lab equipment. This company went from building products to just research, no advancement career, management theory "if you don't like it, just go". Unstable management mentality, if you are out of college or not having a job, this is a good place "just for now", you won't get any further. If you have a degree, move on!

    Advice to Management

    Change the structure of the company OR get a real management team to do the job for you.


  10. Helpful (2)

    "Run Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive
    Former Employee - Sales Executive
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medical Solutions (VA) full-time

    Pros

    If you are starving and need experience this is one way to go about it

    Cons

    They take forever to pay out commission. Up to 4 months after getting a PO

    Quality Control Issues with Thermacor - leaking cartridges/heating elements

    Not enough inventory to fulfill orders in a timely manner

    Reimbursement of expenses take up to a month. Not bad if you like having $3000-4000 of your money being owed to you

    Working in a trauma environment so blood curdling screams, horrifically injured children, dead people etc.

    12-18 month turnover in sales force

    Advice to Management

    Fire yourselves and hire a management group to do your jobs for you


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