Medieval Times, Inc. Reviews | Glassdoor

Medieval Times, Inc. Reviews

Updated November 4, 2017
101 reviews

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3.7
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Kenneth Kim
33 Ratings

101 Employee Reviews

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Pros
  • all the rules were not made clear immediately very overwhelming at first bonus you get free tickets (in 10 reviews)

  • Mostly fun environment, easy work (in 9 reviews)

Cons
  • It's difficult as a food server to get any weekends and holidays off, even if you request well in advanced (in 6 reviews)

  • horrible pay especially for how hard you work as a full time employee (in 7 reviews)

More Pros and Cons

  1. "Fun entry level job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Medieval Times, Inc. full-time

    Pros

    Very fun
    Great environment
    Work with horses, falcons, lights, swords, music in a castle
    Wonderful entry level work
    Great Hours
    Fun Staff
    Company parties
    Discounts
    Free Admission

    Cons

    Poor compensation
    Poor 401k matching
    Either very slow and boring or way too busy
    Constantly understaffed
    No support from corporate offices / upper management
    Few opportunities for advancement

    Advice to Management

    Hire a recruiter or hiring agency so departments can be staffed properly
    Decrease the amount of time between initial interview and starting date
    Offer better compensation or incentives to part time and full time employees to get better quality staff. It is currently at the industry minimum.
    Offer internal job postings so current employees are made aware of other positions available
    Work with staff to groom them for advancement with company


  2. "Bartender/cocktail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in Buena Park, CA
    Former Employee - Bartender in Buena Park, CA
    Recommends
    Positive Outlook

    I worked at Medieval Times, Inc. part-time (More than a year)

    Pros

    Fair scheduling with all bartenders. Didn't matter about seniority so you could immediately start bartending and work in good stations.

    Cons

    A lot of politics in that company. If you can work around that, then it is a fun job.

  3. "Gift shop employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medieval Times, Inc. part-time (More than a year)

    Pros

    Great job, great energy and simple tasks

    Cons

    Some poor management and immature coworkers

    Advice to Management

    Review the people you are hiring before offering a promotion.


  4. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Atlanta, GA
    Former Employee - Customer Service Representative in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Medieval Times, Inc. full-time (More than 10 years)

    Pros

    Company was great with supervisor. Team player as a group with clients calls.

    Cons

    Weekly hours would change with weekly scheduling


  5. "It's okay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Medieval Times, Inc. part-time

    Pros

    Fun people, flexible schedules, new experience, good for part time.

    Cons

    Poor Management, not much opportunity to grow


  6. "Bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Bartender in Atlanta, GA
    Current Employee - Bartender in Atlanta, GA
    Recommends

    I have been working at Medieval Times, Inc. part-time (More than 3 years)

    Pros

    Really great part time on the weekends
    Pays for your gym

    Cons

    Working holidays is a must


  7. "Great for HS/College Kids - no career path"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Medieval Times, Inc. full-time

    Pros

    Feels like family. Fun environment. Flexible schedule. Fast cash depending on what department you're in.

    Cons

    Very hard to move departments and move up if you're not a 'favorite'. Very little growth opportunities offered at the management level. Schedule can be very demanding during peak seasons.

    Advice to Management

    Don't hire outside for the better paying departments - promote the hard workers from within without so much red tape.

  8. "Food Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Medieval Times, Inc. part-time

    Pros

    Great work-school part time job, nice perks like the wellness program, where an employee can get a free gym membership.

    Cons

    Working nights and weekends are a must. It's difficult as a food server to get any weekends and holidays off, even if you request well in advanced.

    Advice to Management

    Work with employees when it comes to days off requests. There's been a few occasions where I absolutely had to have a few days off and the request was denied.


  9. "Great entry job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Medieval Times, Inc. part-time

    Pros

    Great atmosphere, and even better staff.

    Cons

    Long hours during Holidays, never expect a holiday off

    Advice to Management

    It would be nice to get an upgrade to the castle.


  10. "A time to remember."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Dallas, TX
    Former Employee - Food Server in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Medieval Times, Inc. part-time

    Pros

    -You get to meet a lot of interesting people
    -You always have cash
    -Your co-workers become like family
    -You get to sleep in

    Cons

    -You work nights and weekends so when your weekend is happening, friends and family are most likely working
    -You work holidays so no seeing family then either
    -As a server you carry a lot of weight and it can be very strenuous
    -During busy season(March - August) it's hard to get a day off, so when your body is aching from carrying all that food and drink day after day you have to just push through the pain

    Advice to Management

    Your employees practically live at those castles. It would be nice if you could show a bit more appreciation. Maybe some raises. It was frustrating hearing how other servers at other castles had a better base pay.


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