Medieval Times, Inc. Reviews | Glassdoor

Medieval Times, Inc. Reviews

Updated March 26, 2017
94 reviews

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Full-time Part-time

3.6
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Kenneth Kim
31 Ratings

94 Employee Reviews

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Pros
  • all the rules were not made clear immediately very overwhelming at first bonus you get free tickets (in 10 reviews)

  • Mostly fun environment, easy work (in 8 reviews)

Cons
  • long hours, no breaks in between, work weekends and holidays (in 5 reviews)

  • horrible pay especially for how hard you work as a full time employee (in 7 reviews)

More Pros and Cons

  1. "Food Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Medieval Times, Inc. part-time

    Pros

    Great work-school part time job, nice perks like the wellness program, where an employee can get a free gym membership.

    Cons

    Working nights and weekends are a must. It's difficult as a food server to get any weekends and holidays off, even if you request well in advanced.

    Advice to Management

    Work with employees when it comes to days off requests. There's been a few occasions where I absolutely had to have a few days off and the request was denied.


  2. "Great entry job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Medieval Times, Inc. part-time

    Pros

    Great atmosphere, and even better staff.

    Cons

    Long hours during Holidays, never expect a holiday off

    Advice to Management

    It would be nice to get an upgrade to the castle.


  3. "A time to remember."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Dallas, TX
    Former Employee - Food Server in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Medieval Times, Inc. part-time

    Pros

    -You get to meet a lot of interesting people
    -You always have cash
    -Your co-workers become like family
    -You get to sleep in

    Cons

    -You work nights and weekends so when your weekend is happening, friends and family are most likely working
    -You work holidays so no seeing family then either
    -As a server you carry a lot of weight and it can be very strenuous
    -During busy season(March - August) it's hard to get a day off, so when your body is aching from carrying all that food and drink day after day you have to just push through the pain

    Advice to Management

    Your employees practically live at those castles. It would be nice if you could show a bit more appreciation. Maybe some raises. It was frustrating hearing how other servers at other castles had a better base pay.


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  5. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Medieval Times, Inc. part-time

    Pros

    Good team to work with

    Cons

    too many rules to follow

    Advice to Management

    good management


  6. "Not for everyone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Medieval Times, Inc. part-time

    Pros

    The job is great for a highschool/college kid's first job. Flexible hours during the week so you can still attend classes or you can just work weekends. You learn great customer service skills and people skills.

    Cons

    You have to wear a costume 24/7 and you always have to be in character in front of the guests. This includes calling people m'lord or m'lady at all times. The pay is minimum wage for most positions but that is expected of most entry level jobs.

    Advice to Management

    Only giving promotions to people who have previously worked inside the castle/ promoting people within a department that have been there a long time just because they can fill the position and not because they can fulfil their duties is not the way to go. I suggest hiring the right people for the job.


  7. "Company has a lot of potential to be excellent employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Medieval Times, Inc. full-time (More than a year)

    Pros

    You'll make some great friends, some of the managers are very nice, relatively flexible full time hours

    Cons

    -empty promises from managers, constantly
    -horrible pay especially for how hard you work as a full time employee
    -having to train new hires that will get paid more than you once you've taught them your knowledge
    -little to no room for advancement even if you work really hard, especially for females
    -no raises. Ever. Doesn't matter how hard you work.... so why even bother trying to do a good job?? It's not like you'll get fired....
    -long hours
    -few to no breaks
    -must work a full year to start getting benefits despite being "full time" from day one
    -you'll never see your family. This is not a job for those who want a family.

    Advice to Management

    -Don't make empty promises
    -Pay your employees what they are worth. -some are worth more than others! Pay according to the person's value.
    -make more opportunities for career advancement for those who prove their dedication to the company


  8. "Overall review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Medieval Times, Inc. part-time

    Pros

    Fun atmosphere overall, something not everyone can say that have had the opportunity to work at

    Cons

    Long hours during the holidays, pretty much spend most of the holiday at work and could be hard to get a day off during this time.

    Advice to Management

    Just keep in mind that the employees do have things to take care outside of work and not necessarily think that ones life would revolve around their job 100% of the time


  9. "The castle is chill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Simple responsibilities, good coworkers, free food, and an interesting work environment.

    Cons

    Must be a trumpet player, not many hours per week, and performing in front of large crowds.

    Advice to Management

    Keep up the good work!


  10. "Gift shop sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kearny, NJ
    Former Employee - Anonymous Employee in Kearny, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Medieval Times, Inc. part-time (More than 3 years)

    Pros

    Meeting new people. Lots of celebrities as well.

    Cons

    No social life. You work every single weekend and most week days. Expect to eat, breathe and sleep medieval times.

    Advice to Management

    Be more lenient on a day off


  11. "Watch your back!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server
    Former Employee - Food Server
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Cash tips
    On your feet/physically active job
    Coworkers knew how to party!
    Food to eat sometimes if you're hungry

    Cons

    This is the type of place you work at after you graduate high school.

    Preferably for a short period of time <2 years, until you find a job that will actually benefit you in the direction in which you would like to take your career.

    Many people get stuck in the castle, I repeat, many people get stuck in the castle! Cash tips can be great, but paired with an unhealthy lifestyle and bad spending habits they can be dangerous!

    I attempted to attend college while working here but let's just say the two environments did not mix well along with my personality.

    Within 2 years I was a changed a man, AKA party all the time!

    I understand that what I have spoken about above has to do with MY OWN personal choices, but I do this to stress to you how toxic the work environment at medieval times can be. So proceed with caution...

    Oh and manager was not reporting my credit card tips and was taking them behind my back.

    Advice to Management

    Get to know the people who run your castles and manage your employees before it ends up costing you yet another costly lawsuit.



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