Medifast Reviews | Glassdoor

Medifast Reviews

Updated February 9, 2017
40 reviews

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4.0
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Medifast CEO Daniel Chard
Daniel Chard
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40 Employee Reviews

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Pros
  • There is a good work-life balance here (in 15 reviews)

  • Great atmosphere to work in, especially with the way we are helping people everyday (in 16 reviews)

Cons
  • Upper management was a bit rude and unprofessional (in 20 reviews)

  • Combatting the Obesity Epidemic and improving peoples lives through weight loss is just so much smoke (in 13 reviews)

More Pros and Cons

  1. "Counselor"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Medifast part-time

    Pros

    Working with people through their weight loss

    Cons

    Long hours, not many benefits


  2. Helpful (1)

    "loved the coworkers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Awesome team to work with, fun clients

    Cons

    working at a desk job all day


  3. "first time call center rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good training and management in adapting to new enviorment

    Cons

    noting to complain about just need customer service experience


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in San Diego, CA
    Current Employee - Store Manager in San Diego, CA
    Recommends
    Positive Outlook

    I have been working at Medifast full-time (More than a year)

    Pros

    Great atmosphere to work in and ability to help others, several opportunities for growth, innovative team members and only getting better, experience to work with wide demographic of people, health care benefits, 401K and IRA plans available.

    Cons

    retail hours working some Saturdays, sales driven, turnover rate of employees can be challenging at times, training needs improvement

    Advice to Management

    Continue to be open to the ideas of others and utilize everyone in the company for the growth of the business. Offer more opportunities for employees to grow and network with upper management


  6. Helpful (2)

    "Family environment, great offering to help customers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Medifast full-time (More than 3 years)

    Pros

    I really enjoy working the team at Medifast. Everyone knows everyone and the atmosphere is very friendly. We supply a much needed product and service to help those wanting to change their lifestyle to a healthier one. Our company strives to help people take control of their well-being. There are many benefits available to the average employee including gym memberships, tuition reimbursement, training, and 401k.

    Cons

    The pay scale is low compared to similar businesses. Also, too many lean and cost-saving initiatives leaves many feeling both over-worked and under-paid.

    Advice to Management

    It is great (seriously) that you are willing to invest in the long-term growth of an employee but if there is no financial pay-off for an employee staying, you are training them to leave.


  7. "1st qtr plus..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Coppell, TX
    Current Employee - Anonymous Employee in Coppell, TX
    Recommends
    Positive Outlook

    Pros

    Fairly new to company, in observation I have noticed the Company is good about promoting from within. " Excellent Customer service" (externally and internally) is high on the list of "must do". Though hired from the outside, I was given excellent intense training and feel I am a contributing member of the company already. The benefits and perks are a definite plus to being employed. I Look forward to growing with company and learning more about work/Life balance..

    Cons

    Misunderstanding of what working hours would be in pre-hire process. But given the customer service company provides, the amount of evening hours scheduled is understandable, Management does try to adjust employees schedules in special circumstances. Not as many perks at satellite location as at corporate, but that is to be expected.

    Advice to Management

    Wireless head sets would be appreciated ;


  8. Helpful (1)

    "Enjoyable place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clerical in Coppell, TX
    Current Employee - Clerical in Coppell, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Medifast full-time (More than 5 years)

    Pros

    Fun people to work with, pretty good benefits, open door policy.

    Cons

    No room for growth, raises are really low.

    Advice to Management

    If you want to keep someone, especially someone who has been here for years you should give them some reason to stay.


  9. "Limited Growt"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern
    Neutral Outlook

    I worked at Medifast as an intern

    Pros

    It was a relatively easy position to execute with a few additional perks while working events such as access to free products.

    Cons

    Only worked weekends and had to push supervisor for more on-site learning opportunities. Limited educational experiences and opportunities for growth or future employment with the company.

    Advice to Management

    Reach out to your interns more often.


  10. "Weight Loss Counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Weight Loss Counselor in San Antonio, TX
    Former Employee - Weight Loss Counselor in San Antonio, TX
    Recommends

    I worked at Medifast full-time (Less than a year)

    Pros

    Great employees, descent benefits, co-workers became like family, and great team support.

    Cons

    Was laid off on a last minutes notice, a lot of micromanaging, and took 3 months to get hired.


  11. "Brand Ambassador"

    Star Star Star Star Star
    Former Intern - Marketing/Brand Ambassador in Columbia, MD
    Former Intern - Marketing/Brand Ambassador in Columbia, MD
    Recommends

    I worked at Medifast as an intern (Less than a year)

    Pros

    LOVED this internship partnered with the waterfront wellness in baltimore during the summer! If you love working and talking with people and are energetic, this job is for you.

    Cons

    Was promised some PR work in the office, promise not kept, instead did rudimentary work like wrapping medifast prototype bars

    Advice to Management

    Involve the interns with some more work in the office they can learn from



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