Medpace CRA Reviews | Glassdoor

Medpace CRA Reviews

Updated May 22, 2017
12 reviews

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2.0
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Medpace President and CEO August Troendle
August Troendle
4 Ratings

Employee Reviews

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Pros
  • Free lunch every day is always a plus, management is sensitive to personal issues (in 46 reviews)

  • The company has a good work life balance and both upper management and line management are very approachable and understanding of personal issues (in 7 reviews)

Cons
  • Upper management does not value newer employees or those lower on the totem pole (in 12 reviews)

  • Very demanding; work life balance not appreciated (in 5 reviews)

More Pros and Cons

  1. Helpful (11)

    "CRA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CRA II in Cincinnati, OH
    Former Employee - CRA II in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Medpace full-time (More than 3 years)

    Pros

    New office, generous travel policy, face to face familiarity with staff in most applicable departments, CRA training program is thorough and accessible even for those with no CRO experience.

    Cons

    Compensation significantly lower than industry standard even including travel bonus, travel bonus based on several stipulations - have seen several CRAs fired just before travel bonus distribution time for vague reasons, home office for CRAs only an option after 1 year but still must attend in-office meetings on average 2-3 days/month, not uncommon to be on 2-3 studies with 15+ sites as an experienced CRA as there are many trained, inexperienced CRAs hanging around the office that sponsors will not allow to work on their studies. Management circle is small and can be very one-sided. Non-compete agreement is used as a scare tactic.

    Advice to Management

    Focus on middle management (CRA managers) as expectations are not consistent for all CRAs. Narrow scope of studies that CRAs are assigned to increase efficiency.


  2. Helpful (19)

    "Medpace CRA II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CRA II in Cincinnati, OH
    Former Employee - CRA II in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Medpace full-time (More than a year)

    Pros

    Paid Training Program
    Free Lunch
    Casual Dress Code
    Easy to get hired: "I have a bullet point mentality. Very organized. Enthusiastic about accuracy and a fine attention to detail." They eat it up.

    If you know you want to be a CRA, this is a great place to start. They will pay you a very reasonable amount during your training (about 7 months) while you are contributing basically nothing to the company. Prior experience is not required. Once you are trained, you can stick around for another 6 months or so to really get used to the position, but after that you're likely to find a 10-20 percent raise going to another company. This company sets itself up in a way where you really wanna go there to get trained, but even if you feel like you owe them something for investing in you, it is really hard to want to stay.

    Cons

    Pay is lower than average, benefits are garbage, pretty shady company in general.

    To start, everyone who is any good at their job tends to leave 1-2 years in because someone else will pay you about 15 percent more across all most job levels and types. Management refuses to let you work from home even when your job is easily doable from afar.

    The 401k is interesting because you can get up to 4% match pretty easily, but 0% vested for 3 YEARS. The average life of a CRA there is closer to 15 months, so the vast majority of CRAs will never a dime of their match. Furthermore, they have an interesting credit system that helps CRAs who travel a lot and put in "overtime" get some bonus cash, but you only can paid out for it at the end of January, so if you leave / get laid off before then, you lose everything accrued. Also, during the FLSA transition (From salaried to hourly), even though it didn't end up going through, we were told that our "effort hours" (billable hours to clients) wouldn't line up with our paid hours. Shady as it gets, Medpace was implementing policy that would allow them to bill other companies for work they weren't paying us for.

    Just use this company to get trained and leave when you are ready. It seems dishonest, but it's hard to feel bad for doing that when they take every measure possible to screw you.


  3. Helpful (5)

    "CRA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CRA I in Cincinnati, OH
    Current Employee - CRA I in Cincinnati, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Medpace full-time (More than a year)

    Pros

    Mostly well managed. Decent benefits. The grass is not greener "over there".

    Cons

    The travel can be tiresome.

    Advice to Management

    Listening skills


  4. Helpful (13)

    "Try somewhere Else..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CRA in Cincinnati, OH
    Current Employee - CRA in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Medpace full-time (Less than a year)

    Pros

    Benefits: Free lunch everyday, onsite gym, secure building, and pretty good health/dental insurance with different savings plans like 401k etc.

    Cons

    If your not the Barbie Doll type don't waste your time...they say training is supposed to be 4-6 months but for about half its really a judgment of 4-6 weeks. This company really doesn't give you a chance to improve, gives no warnings before discharging really good employees. Just be cautious before accepting their offer, because it can really hurt your chances at getting another job like this one in the industry.

    Advice to Management

    Management is willing to help, however you have to seek the help. Even if you do it doesn't make a difference if they will keep you on or not. They simply don't give their employees a chance to improve their skills...even if the job is something new.


  5. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CRA
    Former Employee - CRA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Medpace (Less than a year)

    Pros

    flexible schedule, good perks and good people

    Cons

    learning curve, growth opportunities and

    Advice to Management

    None


  6. Helpful (24)

    "Great Entry-level Opportunity, But Not A Long-term Prospect"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CRA
    Current Employee - CRA
    Doesn't Recommend
    Negative Outlook

    I have been working at Medpace full-time (More than 3 years)

    Pros

    Training program for entry-level associates - not the best training program, but it'll work to get you what you need to start off. It's certainly easy enough to get through and several people have slipped through the cracks over time. Having said this, if you have a fair bit of competence then you'll be fine - if you don't, you'll probably be fine.
    The people of the company can be incredible. The only reason I've stayed as long as I have.
    This company is nothing more than a leaping platform for your career. You may be fortunate enough to get on the right side of the ladder, but that'll require you to be submissive and malleable. These are the most objective words I can find in all honesty. All in all, it's a good starting company, but if you have any sense of self, intelligence, and a desire to flourish in an industry where the sky is the limit, then this company is not for you. I can not emphasize intelligence enough. There are plenty of smart people in this company, but these people are not located within the Clinical Operations unit.

    Cons

    A company who's trajectory appears to be trending up, but upon closer examination shows significant issues within its infrastructure. You will not have much to do after your training process, but then it will pick up. Eventually you'll be spread so thin that you'll forget where you live. This is not so much an issue as it's a prevalent aspect of CRA life. The biggest issue is that you're working hard for effectively no reason. There is no such thing as working hard and getting ahead in this company. You can receive the highest of praises from all of your direct reports - the same reports that disseminate their praises to your direct supervisor - but it will not yield you anything in the way of progress. If you stick around past two years you will understand. For a good while it will be great, and everything will seem surreal. Time will prove that your chances of progress are low unless you're willing to be a puppeteer - and even that is based on chance.

    Advice to Management

    I will speak only to the management of Clinical Operations - good god almighty I was not aware such incompetent people were allowed to implement such poor qualities within this company. A company that has discernibly changed over time has become a mere shell of what it used to be. This is largely due to massive responsibilities distributed to a particular, paranoid individual who would be the so-called puppeteer. Micromanagement is growing with each passing day and the amount of busy work that is forced upon CRAs is not acceptable. If you want your CRAs to spend their time on important issues - such as writing quality reports and effectively assessing the studies in which they're involved - then please, for the sake of those after me, re-evaluate what you consider to be important. Too much time is spent on items to contribute to your metrics. If you're going to have full-time CRA Managers then have them focus on ways to effectively evaluate their reports instead of forcing your CRAs to complete tasks for metrics that are mundane and do not provide any substantial detail.


  7. Helpful (14)

    "Pay is too low"

    Star Star Star Star Star
    Current Employee - CRA
    Current Employee - CRA

    I have been working at Medpace full-time

    Pros

    Nice location, good reputation and friendly people

    Cons

    Pay is very low compared to industry standards. They falsely promise competitive pay at the website but in reality the pay is much less. So I am looking somewhere else. Healthcare is expensive.


  8. Helpful (10)

    "clinical research associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CRA
    Former Employee - CRA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Medpace (More than 5 years)

    Pros

    They will train CRAs with no experience

    Cons

    The management sets you up to fail. They company doesn't pay up to industry standards. I left of my own accord and counted that as a victory because they fire people with little or no cause.

    They also burn you out with travel.

    Advice to Management

    Listen to employees when they say they are overwhelmed without holding it against them


  9. Helpful (32)

    "Be Very Aware of This Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CRA
    Former Employee - CRA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Medpace full-time (More than a year)

    Pros

    Exposure for non-clinical associates to be exposed to the industry....However the cons outweigh this benefit.
    Nice co-workers who enjoy what they do

    Cons

    This company is very crafty at "low-balling" all clinical associates in this industry. The company is always hiring because they are always firing. The reason they train is because they want to start individuals at a low salary so that they don't have to pay you the standard salary in the CRO industry for clinical associates. Once a person with the company gets close to standard pay in the industry, they fire them and give their studies to the underpaid associates, the companies cunning business trick to overwork and underpay hard working individuals in this industry and not have to pay employees their worth. If you are a CRA with current exposure to the industry work for another CRO instead of Medpace so you can get paid the standard salary in this industry and have a stable job and work life balance. If you do have to work for this company in order to gain exposure into the clinical market make sure to proceed with as much precaution as possible. Work smart every single day and have copies of everything important in regards to your employment or anything that you sign so that when they low-ball you, you can protect yourself. I wouldn't advise working with this company for more than a year or 2 at most, the company seems like they are in financial trouble. they are constantly looking for someone to buy them and there are always so many CRAs without any studies waiting for assignment. Medpace would be a better company if they would fix their training program, treat employees valuable in all respects especially employees that are located outside of headquarters location. I understand that all companies have their issues and are not perfect but in comparison to other CRO'S Medpace does not compare at all. Switching companies was the best decision I've made thus far. Overall be smart and proceed with caution if you do decide to work for this company hopefully don't ignore the warnings and work smart.


  10. Helpful (11)

    "Sounds good on paper, but in reality, not a positive experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CRA
    Former Employee - CRA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Medpace full-time

    Pros

    They offer good benefits, the facility is nice.

    Cons

    The leadership is horrible. Managers were very unhelpful and seemed annoyed by any questions asked, making it hard to feel open with them. Because of this, you learn by asking all your other coworkers on what you should be doing, which offers no consistency. Their training programs need a lot of work. Also, if you don't like working long hours, this is not the place for you.

    Advice to Management

    Work on communicating better with your coworkers, especially with new hires.