Melaleuca Reviews | Glassdoor

Melaleuca Reviews

Updated June 18, 2018
251 reviews

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4.2
StarStarStarStarStar
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Approve of CEO
Melaleuca CEO Frank L. VanderSloot
Frank L. VanderSloot
183 Ratings

251 Employee Reviews

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Pros
  • "The employee benefits are great including the awesome onsite restaurant and the free products each month- which I have fallen in love with" (in 26 reviews)

  • "There are air of great benefits working at Melaleuca such free" (in 18 reviews)

Cons
  • "IT resources are treated like minimum wage resources and are rarely listened to by upper management" (in 16 reviews)

  • "It can also be very stressful and fast-paced" (in 7 reviews)

More Pros and Cons

  1. "Melaleuca is a fun place to work. I love all the opportunities for growth and how goal oriented they are."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Rexburg, ID
    Current Employee - Customer Service Representative in Rexburg, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Melaleuca full-time (More than 3 years)

    Pros

    Melaleuca works with your school schedule so you can finish your degree and work.

    Cons

    The end of the month can be really busy and is hard to get time off.

    Advice to Management

    Stay friendly! Management never makes you feel lower than them. They are always interested in your life. I really love how they manage their teams.. They have the best attitude about helping others reach their goals.


  2. Helpful (1)

    "Customer Service manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Idaho Falls, ID
    Former Employee - Customer Service Manager in Idaho Falls, ID
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Melaleuca full-time (More than 8 years)

    Pros

    Gym, Food, a real drink the koolaid culture

    Cons

    Pay below industry standard, unilateral decisions so be on board even if it sounds crazy

  3. "-"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Idaho Falls, ID
    Former Employee - Anonymous Employee in Idaho Falls, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Melaleuca (More than 8 years)

    Pros

    Great Employee Recognition while working

    Cons

    Management often doesn't listen to ideas

    Advice to Management

    Listen to your employees


  4. Helpful (3)

    "Great for those seeking stress filled careers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Shelley, ID
    Former Employee - Anonymous Employee in Shelley, ID
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Melaleuca full-time (More than a year)

    Pros

    Great Benefits, Quiet area, and away from big cities.

    Cons

    Their implementation of waterfall makes me cringe. You work in a near constant state of panic and are left constantly wondering where the company is going. IT resources are treated like minimum wage resources and are rarely listened to by upper management.

    Advice to Management

    Recognize your IT staff are valuable assets that are difficult to replace because of your location and pay. Figure out how to better manage your projects to reduce stress in the work environment.


  5. "Best job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Melaleuca full-time

    Pros

    There are air of great benefits working at Melaleuca such free $90 product, Over time is given, 10 hours of PTO each month, paid holidays, minimal weekend works, profit sharing, mailing service available, free errand service and much more!

    Cons

    In some cases out dated computers and programs


  6. Helpful (3)

    "I could never recommend working at Melaleuca - Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Idaho Falls, ID
    Former Employee - Financial Analyst in Idaho Falls, ID
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Melaleuca full-time (More than a year)

    Pros

    Idaho Falls is small making commuting easy. Made some good friends at Melaleuca. Work isn't terribly challenging. Pay can be good when you start but annual increases were very very small.

    Because Melaleuca is so small, employees have the opportunity to take on a lot of responsibly and explore new areas of the business. The product check allows you to stock up on product. Benefits are comparable to most companies in the area. Not competitive nationally.

    Cons

    I felt that there was a toxic environment. It seemed like everyone was scared of making mistakes and management did not trust anyone.

    Leadership at Melaleuca was very poor. Micromanagement was rampant. No trust.

    It seemed like most new employees were already looking for a way out after a few weeks/months. I heard a junior level employee get shushed in a meeting by a Director, have seen people cry, and heard of witch hunts.

    Finance was not a good group to work in and management was especially poor compared to other companies. The frequent turnover is a sign of the management problems.

    Advice to Management

    The current system is broken, hence the turnover problems. Trust and invest in employees. Listen to employees.


  7. Helpful (5)

    "Melaleuca, “The Wellness Company” as they call themselves"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Rexburg, ID
    Former Employee - Customer Service Representative in Rexburg, ID
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Melaleuca part-time (More than 3 years)

    Pros

    , was not a good company to work for in my opinion. I worked in the Rexburg call Center as a Spanish Customer Service Representative, and was promoted to basically a made-up position called “Team Lead”. This company continually told me of how they want you to move up and how they promote from within. As far as the call Center does, you had better be good buddies with someone who makes that decision, because if you aren’t, no chance. They pride themselves in being the “best company to work for” in Southeast Idaho. Far be it from the truth in my opinion. There were other benefits but overall I’m very dissatisfied with having spent nearly three years working in this call Center and having worked my butt off to network within the company, I worked hard and was a consistent performer, yet no way to move up. I know it may be tempting to work here if you’re a student in Rexburg but trust me...you’re probably better off. This job sucks out your soul and this company gives false feelings of how highly they think of you all the time.

    - Decent pay for Rexburg
    - $90 product check
    - 401k with match
    - Some decent people here and there

    Cons

    - Horrible Management
    - Favoritism
    - Call centers kill your soul
    - Goody-Goody annoying coworkers
    - Micromanaging culture
    - Treat you like children
    - Even if you do move up...they won’t pay you what you’re worth. Trust me.

    Advice to Management

    - Weed our the favoritism by switching our current leadership
    - Stop with the micromanaging. We are adults. Come on.
    - Stop pretending you’re the best. You’re not.

  8. Helpful (4)

    "IT"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    If you must have a paycheck, they do hire.

    Cons

    Extremely top-down, hierarchical management structure.


  9. Helpful (2)

    "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consumer Evaluator in Idaho Falls, ID
    Former Employee - Senior Consumer Evaluator in Idaho Falls, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Melaleuca full-time (More than 10 years)

    Pros

    Benefits are awesome, People in H.O. are great, Owner, Ideals

    Cons

    Pay isn't great if you're not considered "management". While I worked 19 years for the company I hit a dead end in pay and the advancement in my position was unclear to me for years.

    Advice to Management

    Treat the people who have dedicated their lives to Melaleuca by paying them what you're hiring new people at instead of making them work 5 years just to catch up.


  10. Helpful (4)

    "No respect for current employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Knoxville, TN
    Current Employee - Anonymous Employee in Knoxville, TN
    Doesn't Recommend
    No opinion of CEO

    I have been working at Melaleuca full-time

    Pros

    You will always know what to expect.

    Cons

    This company, while claiming to promote family values, they will hire from the outside instead of promote from within. If you want a stagnant position with no room for growth, this is the company for you.


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