Melaleuca Reviews

Updated May 29, 2020

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4.5
94%
Recommend to a Friend
92%
Approve of CEO
Melaleuca CEO Frank L. VanderSloot
Frank L. VanderSloot
286 Ratings
Pros
Cons
  • "It's a fast paced environment that maintains high performance standards(in 19 reviews)

  • "IT resources are treated like minimum wage resources and are rarely listened to by upper management(in 18 reviews)

More Pros and Cons
  1. Helpful (1)

    "Awesome place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bilingual French-English Customer Service Representative in Rexburg, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Melaleuca full-time for more than a year

    Pros

    Environment, benefits, ease of promoting

    Cons

    Customer service can be taxing

  2. "Great company. Great atmosphere and benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bilingual Customer Service Representative in Idaho Falls, ID
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Melaleuca full-time for more than a year

    Pros

    -Benefits for employees: Free products, mentoring program, day care, room to grow professionally, tuition reimbursement.

    Cons

    -Low salaries. Small work space (they have moved to a new facility since then)

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  3. "Staff Accountant"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Staff Accountant/Auditor in Idaho Falls, ID

    I have been working at Melaleuca full-time

    Pros

    Insurance provided is very good

    Cons

    Sometimes feel like ideas aren't heard

  4. Helpful (2)

    "Wonderful company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at Melaleuca part-time

    Pros

    Quality products to represent. Business development representatives are very helpful. The company has lots of training opportunities to help you be successful.

    Cons

    Strict restrictions on social media marketing.

  5. Helpful (1)

    "Wrongful termination"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Rexburg, ID
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Melaleuca part-time for more than a year

    Pros

    Melaleuca surprisingly has some good cleaning supplies, They are OVERPRICED, but you get a ninety dollar product check that allows you to be able to buy some.

    Cons

    Micromanagement, Terrible Pay, High School Pettiness, Wrongful Terminations, religious exploitation. Melaleuca is like many MLM companies who have realized the value in densely Mormon populated communities, such as employees that are generally hard-working, intrinsically motivated, and honest; as well as customers who are trusting to a fault. I got tired of the environment and quit, in retaliation the same HR representative I resigned through fired my brother in law the next day. Sadly my brother in law was expecting a promotion. He was recommended by his supervisor and when HR asked to meet with him his supervisor told him she thought it meant he was getting the promotion, but instead he got fired. Surprised he asked to know why and they told him that a customer had called in reporting him for swearing at them on the phone. My brother in law NEVER cuss's and pointed out that every phone is recorded and he would be happy to review the specific phone call with them. Caught in a lie the HR representative told him that because he is no longer an employee that he was no longer allowed to listen to recorded calls so reviewing it would be impossible.

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  6. "Marketing services"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Services in Rexburg, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Melaleuca part-time for more than a year

    Pros

    -flexible schedule. Just hit your numbers and you choose your hours -great management. -Great coworkers -food in the end of the month

    Cons

    -Comissions for alarms system is under market average -processes and back end tasks when selling are not taken care buy customer service which wastes the time of sales reps since we are here to sell and not look up canadian dispatch numbers

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  7. COVID-19
    Helpful (2)

    "Coronavirus Irresponsibility"

    1.0
     
    Negative Outlook
    Disapproves of CEO

    I have been working at Melaleuca

    Pros

    Used to care about their employees. When convenient to them...

    Cons

    Melaluca does not care about my health at all. Many people in the building but will not let us work from home.

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  8. "A company that treats it's employees well"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Production Worker in Rexburg, ID
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Melaleuca full-time for less than a year

    Pros

    On the production side of things, it is like a family. They do their best to work with their employees schedules. And they care for their employees.

    Cons

    If you work in a call center I've heard it has quite a different work environment. In the call center it is very hard to get time off.

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  9. "Great place"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Care in Idaho Falls, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Melaleuca full-time for less than a year

    Pros

    Benefits, great people, on site restraunt, on site gym.

    Cons

    None that I can think of

  10. Helpful (3)

    "Work Hard and Get Rewarded"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Communications Manager in Idaho Falls, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Melaleuca full-time for more than 8 years

    Pros

    Medical benefits, $90 free products every month; wear a lot of hats and learn a lot of new things that might not be in your job description (some may see this as a "con" but it's grown my skillset and resume); Management has always been flexible about personal leave, putting family first, leaving work to volunteer at school, etc.; great cafeteria; beautiful building with nice walking path; onsite gym; truly friendly and helpful people; rewarding work; good management styles with lots of autonomy; profit sharing program; longevity bonuses as a form of retirement plan is unheard of this day and age; good, positive work culture; thriving business that is debt-free and no history of lay-offs ever. I left and came back because I missed these perks.

    Cons

    Subsidized daycare used to be onsite but didn't relocate when headquarters did; ranking system seems antiquated; no casual dress; work hard, really hard leading up to events with long days, work going home, working weekends, etc - that's expected from management; as a company that makes eco-friendly products they really need to get styrofoam out of the cafeteria and step up recycling efforts; personnel issues take a long time to address.

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Found 366 reviews