Meltwater Reviews | Glassdoor

Meltwater Reviews

Updated September 19, 2017
339 reviews

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3.9
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Meltwater CEO & Founder Jorn Lyseggen
Jorn Lyseggen
202 Ratings

339 Employee Reviews

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Pros
  • Meltwater offers a strong collaborative work environment (in 22 reviews)

  • The company culture is unmatched, there is never a dull moment at Meltwater (in 20 reviews)

Cons
  • Work life balance can be hard to manage (in 37 reviews)

  • There is no work life balance because they expect you to always be there ready to go (in 14 reviews)

More Pros and Cons

  1. "Top Company Culture by Forbes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Meltwater full-time (More than a year)

    Pros

    Meltwater wasn't ranked as one of the Best Corporate Cultures by Forbes for no reason. This place is a great balance of working hard and having fun. Casual Fridays, the people are so invested and friendly.

    They want you to succeed as bad as they want to succeed themselves.

    Cons

    Be prepared to work your absolute hardest. Have to hit quota and deadlines.


  2. Helpful (1)

    "Work-life not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Meltwater full-time

    Pros

    Young environment. Fast advancement opps

    Cons

    High stress
    Even if on monthly target the load never ends

    Advice to Management

    Restructure personal goals that are attainable to boost morale

  3. Helpful (3)

    "10/10 would recommend to anyone looking to do sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant
    Current Employee - Sales Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Meltwater full-time (More than a year)

    Pros

    Fun work environment
    Competitive base, bonus, and commission structure
    Fast-paced work

    Cons

    In some situations managers are pretty inexperienced and that can lead to issues

    Advice to Management

    Focus more on training managers BEFORE they are promoted or think about a having a period of time where you're not managing anyone or being managed directly to learn how to sell on your own.


  4. Helpful (4)

    "Poor Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Meltwater full-time

    Pros

    Lunch time, and their events. A chance to drink, and forget you work for such an appalling company.

    Cons

    -Cheesy, full of it CEO
    -Terrible management who are more salesmen than managers.
    -Vile office environment
    -Very Big Brother esque atmosphere
    -Highest staff turnover I've ever seen
    -Brain numbing job, just cold calling
    -Fake people
    -Ridiculous recruitment policy. Hiring steak mignon quality for Big Mac quality job

    Advice to Management

    Stop focusing only on filling your own pockets, and maybe act like proper managers, and human beings.


  5. Helpful (1)

    "Room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    No opinion of CEO

    I worked at Meltwater full-time

    Pros

    - The product is probably the best in the media monitoring industry
    - Coworkers are friendly, overall pretty young environment

    Cons

    - No work/life balance. Expected to stay at least an hour after your work hours, no overtime offered.
    -Very high level stress environment. Once you get to closing week/closing day, your manager will force you to make uncomfortable calls to prospects begging for business.
    - Weekends and after work should be spend prospecting new leads, according to management.
    - Typical cold calling sales job across all departments. Whether you're in new business or client success, you'll be making cold calls ALL DAY
    - EXTREMELY hard to get time off approved. No time off is approved on the last week of the month, regardless of how early you submit it, and how much PTO you have.

    Advice to Management

    If culture is important and valued at Meltwater, take the necessary steps needed to make sure employees feel the same way.


  6. Helpful (2)

    "Good company, great work experience, shady management tactics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Chicago, IL
    Former Employee - Sales Manager in Chicago, IL
    Neutral Outlook
    Approves of CEO

    I worked at Meltwater full-time (More than a year)

    Pros

    -You won't find better experience out of college, it just won't happen
    -If you want to work in sales, it's great exposure
    -Co-workers become your good friends (can be a pro or a con)
    -Quick path to management
    -Product isn't tough to sell

    Cons

    -0, and I mean 0 work-life balance, your life is expected to revolve around the company
    -Management uses shady tactics to get you to sell more (ie, pitting you against coworkers)
    -People are solely promoted based on sales, so many managers are inexperienced leaders that micromanage
    -Not many paths to follow in the sales role
    -SO much turnaround

    Advice to Management

    -Promote based on leadership qualities, not sales results
    -Expecting people to prospect outside of work leads to little work/life balance (hence the constant turnaround)


  7. "Work hard, play hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director
    Current Employee - Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Meltwater full-time (More than 8 years)

    Pros

    -You get to play around with very cool social media software, some would even say we're creating a brand new product category :)
    -Really great work/life balance (yes there are certain "peak" time periods work wise, but any other time, management is super flexible as to accommodate things like family vacations, Dr's appointents, soccer games... as long as you are committed to getting your work done)
    -Fun young atmosphere, but not all college-aged. I would say at this point we have alot of people in their mid-20s but also in their 30s, so the spirit remains young but has much more structure.
    -Exposure to very cool clients early on.

    Cons

    -Salaries tend to be pretty consistent across all cities in a country, so you'll basically make the same (give or take a few $$) while working and living in SF or while working in the North Carolina or Austin office. In SF or New York you'll probably rent a tiny apt, whereas the people who work in more remote locations all buy 3-bedroom houses with yards.

    Advice to Management

    -Would be great to establish a more official "exchange" program with our offices, both in the USA and abroad. Since we have so many offices in 20+ countries, it could be really great to formalize a program that would enable people to perhaps work from a different office for a few months and foster knowledge transfer.

  8. Helpful (5)

    "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Consultant
    Former Employee - Senior Sales Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Meltwater full-time (More than a year)

    Pros

    The salary is competitive and the bonus set up is very lucrative. If money is your sole motivator and privacy/work life balance doesn't matter to you this is the place for you. You will be interacting with people in lots of different types of industries, which is exciting and an excellent business learning opportunity.

    Cons

    Meltwater presents itself as a "work hard, play hard" environment. To quote another reviewer "only the ambitious need apply." This mindset is absolute nonsense. There are great, hard-working people who don't dislike Meltwater because they are lazy, unmotivated or any of the other insulting terms they imply for those who leave; they dislike Meltwater because from day one you are lying to clients in an unnecessary pressure cooker for unnecessary work. The software isn't good. It's not bad, but if you are selling it, you will be grandly overselling while simultaneously navigating aggressive, immature management who encourage you to "lock clients into the discount" by signing a contract on the phone. You will be heavily pressuring clients, and you will be in a super competitive, numbers driven environment. In my experience, everyone from the MD of the office, to the top selling Sales Managers, to the newest Sales Consultants was miserably pressured all the time and coming to work was painful all around.

    Advice to Management

    Honesty is essential. Playing games with clients and your workers is disrespectful and unnecessary. If the product is as great as you say it is, sell it honestly and without forcing your employees to lie for you. If you care about turnover, stop encouraging this negative disparaging of people who don't love the environment and use their feedback to change. The endless hangout time expected outside of work is very bizarre. Let your employees have lives and friends outside of work by respecting their time - or pay them more. If you communicate the realities of the job to people, then turnover won't be so high because apparently, some people enjoy this type of environment.


  9. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in New York, NY
    Current Employee - Sales Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Meltwater full-time (More than a year)

    Pros

    If you're looking for something fast-paced with massive growth opportunity, Meltwater is the place you want be.

    The actual software is innovative, with teams constantly expanding on a global level focused solely on introducing new systems and data types. Meltwater is completely transforming the Media Intelligence landscape and it's inspiring to be at the forefront of this shift.

    The culture tight-knit and collaborative, with ample support from management from day one. The special thing here is that everyone around you genuinely wants you to succeed.

    This job will challenge you in ways you didn't anticipate and you'll learn more about business and sales methodology than you ever thought was possible.

    Cons

    This job is not for you if you aren't ready to go the extra mile. Management has high expectations and won't settle for anything less than greatness.

    Advice to Management

    Summer Fridays


  10. Helpful (2)

    "Hard company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communications and Media in New York, NY
    Former Employee - Communications and Media in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Meltwater full-time (More than a year)

    Pros

    Good location, company perks and office that is a fun environment with lots of celebrations.

    Cons

    Upper management is unclear and unreasonable. Culture is sometimes positive and sometimes very negative. Very disorganized.


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