Meltwater Reviews | Glassdoor

Meltwater Reviews

Updated January 12, 2018
359 reviews

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3.7
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Meltwater CEO & Founder Jorn Lyseggen
Jorn Lyseggen
219 Ratings

359 Employee Reviews

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Pros
  • Meltwater offers a strong collaborative work environment (in 23 reviews)

  • The company culture is untouchable and you'll find mentors and best friends (in 20 reviews)

Cons
  • Work life balance can be hard to manage (in 42 reviews)

  • There is no work life balance because they expect you to always be there ready to go (in 13 reviews)

More Pros and Cons

  1. "Great place to launch my career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Manager in Washington, DC
    Current Employee - Senior Sales Manager in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Meltwater full-time (More than 3 years)

    Pros

    Growth potential, quick promotion schedule, uncapped commissions, travel opportunities, office culture

    Cons

    Requires a lot of hard work, especially at the beginning


  2. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Atlanta, GA
    Current Employee - Sales Consultant in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Meltwater full-time (More than a year)

    Pros

    -Commission/Bonuses
    -Management Support
    -Opportunity
    -Office events and culture

    Cons

    This is my first time working in sales, so a little stressful for me at first. But everyone you work with can relate and is there to support you.

    Advice to Management

    none

  3. "Great first job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Atlanta, GA
    Current Employee - Sales Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Meltwater full-time (More than a year)

    Pros

    1. Culture
    2. Upward mobility
    3. Fast-paced work environment

    Cons

    The food options in the area aren't great for lunch.


  4. "Fast paced tech company, great culture, room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Management in New York, NY
    Former Employee - Account Management in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Meltwater full-time (More than a year)

    Pros

    You'll learn more about business day one than anywhere else and room for growth is fast. The company culture is untouchable and you'll find mentors and best friends. Give what you put in and you'll race to the top.

    Cons

    This is a fast paced environment, so if you're not one to be a self starter, might not be right fit.

    Advice to Management

    Continue to nurture your employees past the day to day so the team continues to grow.


  5. Helpful (4)

    "Most Aggressive Sales Culture I've Ever Witnessed-Literally a Boiler Room"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Consultant in San Francisco, CA
    Current Employee - Media Consultant in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Meltwater full-time (More than a year)

    Pros

    Classic Silicon Valley tech environment. Definitely not to the level of huge companies like Google or Facebook but they suck you in with the free snacks, ping pong tables and once a month parties to celebrate the end of the sales cycle.

    Do teach you how to conduct presentations and email etiquette well.

    Cons

    Really aggressive sales tactics. Will literally hound prospective clients by calling them numerous times a day and using fake "ghost numbers just so they will pick up. If it's the end of the month and the sales consultant isn't on target they will do this until at least 10 PM or even text you.

    Very lackluster product. Taught to lie at all costs during presentations and demos that they are the best service and will spit lies about how they stack up against their competition The product is literally Just Google News and hootsuite combined with some decent charts thrown in. Hide extra packages like Tv monitoring so you end up getting charged later. They say their product is $25,000 but most of their deals are for $5,000 or less, they just want to take what you have and not consult, leading to a large churn rate (amount of clients that leave after one contract or year) Literally ask if they are running promotions and they are year long if you buy right now! Just an all numbers culture not a help PR professionals culture which makes it tough for account managers.

    Management is based off of sales numbers not leadership skills. Literally had a director just yell at me about the lack of phone calls I was making (you have to make 150 a day no less) and not even know how to help me understand the product when a client asked me a question.

    Work-life balance is ok during the first two weeks of the month, usually out by 6:00 PM, have to work weekends prospecting for leads which forces you to do a lot of overtime and work from home. Very common to be in office until 10:00 PM if not on sales target.

    High job turnover rate. People leave left and right.

    Advice to Management

    Stop micromanaging. Learn the product very well. Switch to quarterly cycles not monthly like other sales organizations so kids aren't stressed out of their minds. Stop making everything a competition because this job has such a luck element to it. Focus on MARKETING not cold calls that's why you have a bad sales reputation in the PR world. Don't overhire, we know you do it because 65% of incoming grads leave after one year.


  6. Helpful (3)

    "Terrible experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in New York, NY
    Former Employee - Sales in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Meltwater full-time (More than a year)

    Pros

    Coworkers are friendly. Everyone in the office is under 25, mainly because this job is targeted to those right out of college who really wouldn't know any better in terms of work-life balance, job quality, etc.

    Cons

    - New business will go to extreme lengths to getting clients on board, to the point that they will call potential clients on blocked numbers, fake numbers, and until 10 pm. Managers will even ask you to text clients to get business in before the month's end, which seems highly inappropriate. Coming from a sales environment, Meltwater was the most aggressive sales environment I've ever witnessed.

    - Client success teams will auto-renew business of those clients who are slow to respond to their aggressive sales tactics, often causing a bad client relationship moving forward.

    - Immature management. Hired off of sales numbers, with absolutely no idea how to manage a team. Constant pressure to sales reps to come in early/stay late, with no overtime pay.

    - Work/Life balance - non-existent. Management will ask you to work over the weekend to prospect, which should normally be done during the workday. However, that isn't possible with your entire day devoted to calling the same people on loop...

    - You need to put in your PTO requests at least two months in advance. You arent allowed to take any days off during the last week of the month. You're also expected to come in even if you are sick and could potentially get others sick, they dont care. You're just seen as a number

    Advice to Management

    Make your Meltwater "culture" something that people will actually want to be a part of.

    Hire managers based off of their ability to actually MANAGE a group of people. Also, treat your employees with respect and maybe everyone won't quit less than a year in.


  7. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Meltwater full-time

    Pros

    Lots of great people, fun perks and culture, great money when you hit quotas

    Cons

    requires hard work; work is challenging and can put you outside of your comfort zone

  8. Helpful (1)

    "Good place to start career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Meltwater full-time

    Pros

    Awesome people, cool office perks, fun outings, competitive job, and obviously a great prospect at making lots of $$$

    Cons

    The only thing I can say is the job itself isn't easy, but no good job will ever be. Work hard, and you'll be fine.


  9. Helpful (3)

    "good starter roles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Meltwater full-time (More than 3 years)

    Pros

    decent earning potential
    good culture
    ok growth opportunities

    Cons

    very weak base salary
    weak management teams
    subpar benefits

    Advice to Management

    good at sales does not mean you are good at leading and managing. there needs to be a more structured and formalized training process. meltwater doesn't lose employees because of the company, they leave because managers are ignorant and inexperienced and overall bad at their jobs


  10. Helpful (3)

    "Great for entry level growth...after that, not so much,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in New York, NY
    Former Employee - Sales Consultant in New York, NY
    No opinion of CEO

    I worked at Meltwater full-time (More than a year)

    Pros

    - Great place to learn sales from an entry-level perspective
    - As a Sales Consultant, you're able to run the whole sales process
    - A lot of hands-on coaching
    - Very young and fun culture
    - Comission structure is very good

    Cons

    - Passive aggressive management
    - No worklife balance
    - Extremely strict deadlines (i.e. they make you work on the weekends if you don't hit your weekly activity numbers)
    - You never learn how to do enterprise sales
    - Managers and Directors tend to be micromanaging
    - Love you when you're on target, give you the cold shoulder if you're not on target
    - Value self-sacrifice over productivity
    - Volume-based sales

    Advice to Management

    Teach people how to build trust and build relationships with their prospective clients.


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