Meltwater Reviews | Glassdoor

Meltwater Reviews

Updated August 14, 2017
324 reviews

Filter

Filter

Full-timePart-time

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Meltwater CEO & Founder Jorn Lyseggen
Jorn Lyseggen
189 Ratings

324 Employee Reviews

Sort: PopularRatingDate

Pros
  • Meltwater offers a strong collaborative work environment (in 22 reviews)

  • The company culture is brilliant (in 20 reviews)

Cons
  • Can be extremely stressful due to monthly quotas - also work/life balance is difficult (in 33 reviews)

  • There is no work life balance because they expect you to always be there ready to go (in 13 reviews)

More Pros and Cons

  1. Helpful (2)

    "10/10 would recommend to anyone looking to do sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant
    Current Employee - Sales Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Meltwater full-time (More than a year)

    Pros

    Fun work environment
    Competitive base, bonus, and commission structure
    Fast-paced work

    Cons

    In some situations managers are pretty inexperienced and that can lead to issues

    Advice to Management

    Focus more on training managers BEFORE they are promoted or think about a having a period of time where you're not managing anyone or being managed directly to learn how to sell on your own.


  2. Helpful (1)

    "Good company, great work experience, shady management tactics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Chicago, IL
    Former Employee - Sales Manager in Chicago, IL
    Neutral Outlook
    Approves of CEO

    I worked at Meltwater full-time (More than a year)

    Pros

    -You won't find better experience out of college, it just won't happen
    -If you want to work in sales, it's great exposure
    -Co-workers become your good friends (can be a pro or a con)
    -Quick path to management
    -Product isn't tough to sell

    Cons

    -0, and I mean 0 work-life balance, your life is expected to revolve around the company
    -Management uses shady tactics to get you to sell more (ie, pitting you against coworkers)
    -People are solely promoted based on sales, so many managers are inexperienced leaders that micromanage
    -Not many paths to follow in the sales role
    -SO much turnaround

    Advice to Management

    -Promote based on leadership qualities, not sales results
    -Expecting people to prospect outside of work leads to little work/life balance (hence the constant turnaround)

  3. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Meltwater full-time

    Pros

    Hour lunch, nice looking women

    Cons

    Toxic atmosphere, fake people, tedious tasks, high staff turnover, total facade, and pathetic leadership

    Advice to Management

    Maybe think of ways to stop duping people into what is the most brain numbing job around


  4. "Work hard, play hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director
    Current Employee - Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Meltwater full-time (More than 8 years)

    Pros

    -You get to play around with very cool social media software, some would even say we're creating a brand new product category :)
    -Really great work/life balance (yes there are certain "peak" time periods work wise, but any other time, management is super flexible as to accommodate things like family vacations, Dr's appointents, soccer games... as long as you are committed to getting your work done)
    -Fun young atmosphere, but not all college-aged. I would say at this point we have alot of people in their mid-20s but also in their 30s, so the spirit remains young but has much more structure.
    -Exposure to very cool clients early on.

    Cons

    -Salaries tend to be pretty consistent across all cities in a country, so you'll basically make the same (give or take a few $$) while working and living in SF or while working in the North Carolina or Austin office. In SF or New York you'll probably rent a tiny apt, whereas the people who work in more remote locations all buy 3-bedroom houses with yards.

    Advice to Management

    -Would be great to establish a more official "exchange" program with our offices, both in the USA and abroad. Since we have so many offices in 20+ countries, it could be really great to formalize a program that would enable people to perhaps work from a different office for a few months and foster knowledge transfer.


  5. "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Meltwater full-time

    Pros

    The company culture is brilliant. If you want to be surrounded by people who push you to be your best-- this is the place for you.

    Cons

    As an entry level can be a lot of pressure, but they help you every step.


  6. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in New York, NY
    Current Employee - Sales Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Meltwater full-time (More than a year)

    Pros

    If you're looking for something fast-paced with massive growth opportunity, Meltwater is the place you want be.

    The actual software is innovative, with teams constantly expanding on a global level focused solely on introducing new systems and data types. Meltwater is completely transforming the Media Intelligence landscape and it's inspiring to be at the forefront of this shift.

    The culture tight-knit and collaborative, with ample support from management from day one. The special thing here is that everyone around you genuinely wants you to succeed.

    This job will challenge you in ways you didn't anticipate and you'll learn more about business and sales methodology than you ever thought was possible.

    Cons

    This job is not for you if you aren't ready to go the extra mile. Management has high expectations and won't settle for anything less than greatness.

    Advice to Management

    Summer Fridays


  7. Helpful (3)

    "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Consultant
    Former Employee - Senior Sales Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Meltwater full-time (More than a year)

    Pros

    The salary is competitive and the bonus set up is very lucrative. If money is your sole motivator and privacy/work life balance doesn't matter to you this is the place for you. You will be interacting with people in lots of different types of industries, which is exciting and an excellent business learning opportunity.

    Cons

    Meltwater presents itself as a "work hard, play hard" environment. To quote another reviewer "only the ambitious need apply." This mindset is absolute nonsense. There are great, hard-working people who don't dislike Meltwater because they are lazy, unmotivated or any of the other insulting terms they imply for those who leave; they dislike Meltwater because from day one you are lying to clients in an unnecessary pressure cooker for unnecessary work. The software isn't good. It's not bad, but if you are selling it, you will be grandly overselling while simultaneously navigating aggressive, immature management who encourage you to "lock clients into the discount" by signing a contract on the phone. You will be heavily pressuring clients, and you will be in a super competitive, numbers driven environment. In my experience, everyone from the MD of the office, to the top selling Sales Managers, to the newest Sales Consultants was miserably pressured all the time and coming to work was painful all around.

    Advice to Management

    Honesty is essential. Playing games with clients and your workers is disrespectful and unnecessary. If the product is as great as you say it is, sell it honestly and without forcing your employees to lie for you. If you care about turnover, stop encouraging this negative disparaging of people who don't love the environment and use their feedback to change. The endless hangout time expected outside of work is very bizarre. Let your employees have lives and friends outside of work by respecting their time - or pay them more. If you communicate the realities of the job to people, then turnover won't be so high because apparently, some people enjoy this type of environment.

  8. Helpful (2)

    "Hard company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communications and Media in New York, NY
    Former Employee - Communications and Media in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Meltwater full-time (More than a year)

    Pros

    Good location, company perks and office that is a fun environment with lots of celebrations.

    Cons

    Upper management is unclear and unreasonable. Culture is sometimes positive and sometimes very negative. Very disorganized.


  9. Helpful (3)

    "Misrepresentation of Role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Approves of CEO

    I worked at Meltwater full-time

    Pros

    The only pro would have to be is that they hire young so people are friendly.

    Cons

    A lot of the reviews mention that they felt like they were lied to in the interview process and I completely agree with that statement. They pitch it as being a different type of sales job that you won't be on the phone as much and it will be a fun environment where you make tons of money. They sell you the dream that it is fast track to becoming a manager. Which is all al lie. When essentially a manager is just a sales rep managing people , still have to be on the phone and doing demos and have their own quotas to hit. You spend your entire day cold calling people while being micro managed from your MD putting tons of pressure on you.

    There is no work life balance because they expect you to always be there ready to go. When it is closing week they expect you to come in an hour early and stay late without getting paid overtime. It is frowned upon when you actually leave when you are supposed to. When you are home you are expected to prospect your own leads because during the day you are supposed to be on the phones.

    Advice to Management

    Sales isn't an easy job but can be bearable if the environment you work in is fun and aren't treated poorly. Make the work environment more enjoyable, lay off the pressure and forcing people to work overtime without pay. Don't expect people to prospect on their off time!


  10. Helpful (9)

    "Position is sold to employees"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend

    I worked at Meltwater full-time (More than a year)

    Pros

    - you meet very nice people, and become very close with your team. Pretty much all I can think of

    Cons

    - day ends at 530 but you are told/expected to work longer, without overtime, and its a problem if you leave when the day is over
    - the turnover is ridiculous because people realized they were sold something completely different when they started
    - you are expected to be on the phone day in and day out, and do client work on your own time which piles up extremely quickly
    - management has no training to become a manager
    - its basically a high school, cliques, drama, who is with who, and its extremely easy to not fit in if you don't partake in social activities because you have a life outside of work... which is unheard of here
    - no work life balance at all .. perfect example the 'norm' is to have meetings 530 on a Friday, and no one is bothered by it because this is their entire life
    - their EOY goal is to retain more employees... enough said.


Showing 324 of 333 reviews
Reset Filters