MemberWorks Canada Reviews | Glassdoor

MemberWorks Canada Reviews

2 reviews

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3.8
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  1. "Corporate Survivor on a Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Consultant & Customer Service Specialist in Montreal, QC (Canada)
    Former Employee - Travel Consultant & Customer Service Specialist in Montreal, QC (Canada)
    Doesn't Recommend
    Negative Outlook

    Pros

    I worked with a great bunch of passionate people, and the front line team was like family for the 10 years that we were together.

    Promoted from within, in-house leadership/mentor program, and decent insurance/benefits.

    Cons

    That all changed after the two take overs we endured by American companies, Coverdell/Vertrue Inc. The change in ownership and management drove the vision of the loyalty industry in a different direction. The business model became more numbers driven, and less about the quality of service and customer.

    Advice to Management

    Maintain communication and gather valuable feedback from the employees who are linked to the day to day operations. We were often kept in the dark about decisions that directly affected our daily output and production levels.


  2. "it's a very good place to work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - .NET Web Developer in Montreal, QC (Canada)
    Current Employee - .NET Web Developer in Montreal, QC (Canada)
    Recommends

    Pros

    it's a very nice environnement to work in with very good hours

    Cons

    it's a subsiadiary of vertrue wich is an American company so there's less job securtiy

    Advice to Management

    make sure to keep the employee informed of anything that happens around the company