Members 1st Employee Reviews about "branches"

Pros

Great people, lots of growth, decent benefits. There are a lot of mentorship programs opportunities to help in the community.

Cons

In the last two years there has been unprecedented turnover in branch operations. Regional managers beat you up over numbers and goals. Focus is on sales, not people. When branch management questions an initiative or says something isn't working, we are called complainers and told not to give excuses. It's more like a Wall Street boiler room than the friendly credit union it started out as and had been for sixty years. Anyone over 30 with experience and empathy is jumping ship. Branches will never have the longevity of management that members are used to; they burn everyone out. People that have been here ten years or more are getting pushed out the door by inexperienced 25 year olds who could sell a dog off a meat wagon but can't see the forest for the trees.

Pros

The CEO and vise president were really great leaders. You meet great and positive people during training. The hiring process is fast since they have high employee turnover in their locations.

Cons

Some of the branches lacked professionalism. Tellers will bad mouth members after they walk out (racial slurs included). They discuss their account information/financial situations in a derogatory manner. Branch managers seem to not care while this is happening. (Red lion and willow street branch)

Pros

Pay is very good and calibrated often according to industry standards. Company is continually growing and adding jobs/positions.

Cons

Branch management could sometimes be tough to work with because of their attitude. Company did not seem to put that much value on education.

Pros

Small company feel with opportunities to advance

Cons

Don't invest in recruiting branch managers well.

Pros

I have never worked for another credit union/bank, so It is a little hard to compare. However, pay is good. Training is excellent. Awesome benefits, most people are professional and nice.

Cons

There are some horrible branch managers, lots of them are completely unprofessional.

Pros

Great CEO, Good Pay, Good Benefits

Cons

Branch management not helping during busy hours

Pros

Great company, efficient and fun to work for. Majority of staff is great, really do everything possible to attempt to meet members needs.

Cons

Pay discrepancy between assistant manager and branch manager is large, even though assistant are equally as responsible. many of the branch managersersers are over compensated and overly entitled (think the branch evolves around them).