Members 1st Employee Reviews about "branches"
Updated Sep 4, 2021
Found 8 of over 114 reviews
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Commercial Customer Service Representative
What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.
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Top Review Highlights by Sentiment
- "Good Pay; Lots of career opportunities" (in 19 reviews)
- "Great place to work and good benefits" (in 10 reviews)
- "CEO is kind and caring about the employees and the members." (in 5 reviews)
- "Friendly coworkers for the most part" (in 4 reviews)
- "Loved the job lots of great people to work with" (in 4 reviews)
- "Bad managers stick around forever it seems." (in 4 reviews)
- "There are some horrible branch managers, lots of them are completely unprofessional." (in 4 reviews)
- "Management was catty and super gossipy." (in 3 reviews)
- "They think that a “good culture” means “gaslighting employees into thinking they can’t do better.”" (in 3 reviews)
Ratings by Demographics
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Reviews about "branches"Return to all Reviews
- Former Employee, more than 10 years★★★★★
It's a shame what's going on at M1May 20, 2017 - Branch ManagerRecommendCEO ApprovalBusiness Outlook
Great people, lots of growth, decent benefits. There are a lot of mentorship programs opportunities to help in the community.
In the last two years there has been unprecedented turnover in branch operations. Regional managers beat you up over numbers and goals. Focus is on sales, not people. When branch management questions an initiative or says something isn't working, we are called complainers and told not to give excuses. It's more like a Wall Street boiler room than the friendly credit union it started out as and had been for sixty years. Anyone over 30 with experience and empathy is jumping ship. Branches will never have the longevity of management that members are used to; they burn everyone out. People that have been here ten years or more are getting pushed out the door by inexperienced 25 year olds who could sell a dog off a meat wagon but can't see the forest for the trees.Continue reading
- Former Employee★★★★★
Great head quarter management.horrible branch managers.Mar 27, 2018 - Float Teller in Lancaster, PARecommendCEO ApprovalBusiness Outlook
The CEO and vise president were really great leaders. You meet great and positive people during training. The hiring process is fast since they have high employee turnover in their locations.
Some of the branches lacked professionalism. Tellers will bad mouth members after they walk out (racial slurs included). They discuss their account information/financial situations in a derogatory manner. Branch managers seem to not care while this is happening. (Red lion and willow street branch)Continue reading
- Former Employee, less than 1 year★★★★★
Solid company, but beware of some branch managersMar 23, 2014 - Teller I in Harrisburg, PARecommendCEO ApprovalBusiness Outlook
Pay is very good and calibrated often according to industry standards. Company is continually growing and adding jobs/positions.
Branch management could sometimes be tough to work with because of their attitude. Company did not seem to put that much value on education.
- Former Contractor, more than 1 year★★★★★
Great place to start in a professional settingAug 5, 2013 - Teller in Enola, PARecommendCEO ApprovalBusiness Outlook
Small company feel with opportunities to advance
Don't invest in recruiting branch managers well.Continue reading
- Current Employee, less than 1 year★★★★★
Decent CompanyNov 28, 2018 - Float Teller in Carlisle, PARecommendCEO ApprovalBusiness Outlook
I have never worked for another credit union/bank, so It is a little hard to compare. However, pay is good. Training is excellent. Awesome benefits, most people are professional and nice.
There are some horrible branch managers, lots of them are completely unprofessional.
- Current Employee★★★★★
Great CoOct 11, 2020 - Teller IRecommendCEO ApprovalBusiness Outlook
Great CEO, Good Pay, Good Benefits
Branch management not helping during busy hours
- Current Employee, more than 5 years★★★★★
Branch managers are to entitledOct 25, 2015 - Assistant Branch Manager in Mechanicsburg, PARecommendCEO ApprovalBusiness Outlook
Great company, efficient and fun to work for. Majority of staff is great, really do everything possible to attempt to meet members needs.
Pay discrepancy between assistant manager and branch manager is large, even though assistant are equally as responsible. many of the branch managersersers are over compensated and overly entitled (think the branch evolves around them).Continue reading