Memorial Blood Centers Reviews | Glassdoor

Memorial Blood Centers Reviews

33 reviews

Filter

Filter

Full-time Part-time

2.7
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Donald C. Berglund
17 Ratings

33 Employee Reviews

Sort: Popular Rating Date

  1. "Highly Mission Oriented and Motivated Non-Profit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Paul, MN
    Current Employee - Anonymous Employee in Saint Paul, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Memorial Blood Centers full-time (More than a year)

    Pros

    The people across all departments are fairly easy to work with and senior leadership makes a concerted effort to bridge communication gaps between the front lines and the very top. Most everyone is welcoming and that makes the job as painless as it can be to walk into in the morning. You often get the feeling that your colleagues and management really does care about you as a person.
    At the end of the day you drink the kool aid and understand that your efforts really ARE going towards saving lives, and that means a lot when you come here from a fortune 500 company.

    Cons

    Depending on your department you either have an abundance of options to move your career forwards or you have absolutely nowhere to go to at all starting at ground zero.
    The departments are lean and picking up the slack from colleagues can become trying, especially with the continuously floating several years long projects taking up focus across the company.
    There seems to be a major lack of communication and accountability in the middle tier positions and it causes major productivity loss and project slowdowns, this is most evident in the more service oriented departments.
    Though it is stressed and it is attempted every quarter, there is a complete and utter lack of a combined work culture.
    Aside from the Call Center there is a distinct lack of cultural diversity across the entirety of the company.
    In my role specifically there is a considerable lack of work/life balance and compensation.

    Advice to Management

    You've made it a priority in recent years to bridge the gap between Senior Management and the Front Lines, keep at it. Trim and re-organize your leadership as needed but remember that a leader does not necessarily need to be nice as much as they need to be concise and effective.
    Continually ask for feedback. And remember that your strength is your Mission as well as your commitment to your Donors and your Employees, LISTEN to them.


  2. Helpful (3)

    "Needs to look at itself and make serious changes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Paul, MN
    Former Employee - Anonymous Employee in Saint Paul, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Memorial Blood Centers (More than 3 years)

    Pros

    MBC has some really great people working for the company and they do save lives. I personally had a supportive manager who gave me a good work/life balance and provided autonomy.

    Cons

    Due to changes in the industry many positions are eliminated and extra work is put on those who remain. My job description was changed after I started working there and although I enjoyed what I did, it was not challenging enough to remain long-term. There are too many egos to contend with to get a job done right the first time and too many people in positions they are not good at simply because of favoritism.

    Advice to Management

    Your assets are the ones performing the duties leading to a quality product and you need to find a way to treat them accordingly. There is a major disconnect from senior leadership and those deemed lower on the totem pole that needs to be dealt with.


  3. Helpful (4)

    "MBC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QRA Specialist in Saint Paul, MN
    Former Employee - QRA Specialist in Saint Paul, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Memorial Blood Centers full-time (More than 10 years)

    Pros

    Opportunities to move up in company which is what I did. Lots of chances for continuing education. I felt very supported by my manager in every aspect of my job despite some of the cons. The mission of the organization made me feel good about the work that we do. Good work/life balance in my position.

    Cons

    Many members of management get away with extremely poor soft skills due to the results or perceived results they produce. Tiptoeing around people's foul moods and their unwillingness to cooperate with others leads to lengthy delays in projects. We merged with another blood center 3 years ago and are far from operational processes actually being merged which is very frustrating.
    This is a non-profit organization so don't think you're going to get super-rich working here. That's not necessarily a con but a complaint I'd often hear.

    Advice to Management

    Complacency is dangerous. Stop catering to the departments who complain the most and get rid of under-performing and hard-to-get-along-with staff. Their output may be good but their behavior drives good employees away.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Mbc"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Saint Paul, MN
    Current Employee - Technician in Saint Paul, MN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Room to move up in company. Good cause. Pretty good benefits. Doesn't require much experience.

    Cons

    Low pay, high burnout rate, high turn around. Most positions open for overnight.

    Advice to Management

    Communicate more about plans or changes to work environment.


  6. Helpful (3)

    "Operational Lead Collections"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operational Lead Collections
    Former Employee - Operational Lead Collections
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Memorial Blood Centers full-time (More than 10 years)

    Pros

    For me, I appreciated other collections staff, and the donors. They made my job fun and easy.

    Cons

    Long hours (45-50 hours a week), hours that went past supper time so difficult to be home with family for dinner, difficult to schedule personal appointments around work hours, unable to attend children's school functions, events and sporting games due to work hours. No one had our backs in collections - no support until management feels you have done something wrong and then they will be sweet and kind to your face while plotting behind your back. Long standing hard working employees are not valued - very very common for MBC to find foolish reasons to fire/terminate employees when they reach the top of the pay and vacation scales. Mid-level managers seem to come and go very quickly. Often work short staffed, so people are always being asked to work over time and extra shifts.

    Advice to Management

    It is not about YOU. YOU need to realize that your employees on the front line are your biggest assets. Staff feels unappreciated, under valued, has no faith in management (Duluth sites), doesn't feel the company is going in the right direction, more than half the staff says they are currently looking for a new job, etc. All this is shown by the yearly employee surveys, but yet nothing gets done about it. Listen to your workers, they do know what they are talking about! Practice what you preach - set the positive example, a good company starts at the top.


  7. "MBC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Memorial Blood Centers full-time (More than 10 years)

    Pros

    The people @ MBC are great, very welcoming

    Cons

    work, life balance is challenging


  8. Helpful (1)

    "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North Branch, MN
    Current Employee - Anonymous Employee in North Branch, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Memorial Blood Centers (More than 8 years)

    Pros

    MBC has a strong mission, it's easy to get behind. There are great people who are fun to work with. MBC does its best to promote from within so it is a place that you can build a career.

    Cons

    Needs more parking and limited lunch options.

    Advice to Management

    Prioritize the right projects. Taking on too much at one time stretches people too thin.


  9. Helpful (4)

    "Saving Lives, but Poor Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Memorial Blood Centers full-time

    Pros

    Since it's a smaller company, you can work your way up or explore different career paths easily. There are lots of areas that could be optimized, therefore lots of improvement opportunities. Patient success stories are plentiful, and it's a great feeling to know that you're helping save lives.

    Cons

    In my experience, the culture of Memorial Blood Centers is poor. Politics and "game-playing" are the norm for many of the upper management staff. It can be difficult to get a simple task done because of the culture.

    Advice to Management

    Remove or vigorously coach poor-performing managers. If there are issues with the culture, address them immediately. Understand that if "you permit it, you promote it," and I think that's what is happening here.


  10. "Mobile Phlebotomist"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Memorial Blood Centers full-time

    Pros

    Great staff, competitive pay, opportunity for advancement

    Cons

    Irregular hours, late schedules coming up--hard work/life balance


  11. Helpful (2)

    "customer service recruiting"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    it was nice to help people

    Cons

    limited calling lists made calling frustraging



Showing 33 of 33 reviews
Reset Filters