Menlo Church Reviews

Updated Apr 27, 2021

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3.0
56%
Recommend to a Friend
43%
Approve of CEO
Menlo Church Senior Pastor John Ortberg
John Ortberg
8 Ratings
  1. 5.0
    Current Employee, less than 1 year

    Positive Changes

    Apr 27, 2021 - Campus Ministry 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    As some others have mentioned, the benefits package used to not be that great, but the recent improvements have been WONDERFUL! Out-of-pocket expenses are low and they reimburse for counseling sessions as well. Leadership has made a considerable effort in the past year to build trust and help move towards health.

    Cons

    The size of the organization can feel challenging at times-- it feels like decisions take a long time to be made because of excessive meetings.

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  2. 3.0
    Current Employee, more than 5 years

    Great place to work

    Feb 22, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people, generous salary/benefits, challenging environment that aims for excellence.

    Cons

    High turnover, low morale, strained relationship with the board.

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  3. 1.0
    Former Employee, more than 1 year

    Look for a job elsewhere

    Feb 15, 2021 - Project Manager in Menlo Park, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some kind people Plenty of financial resources Decent salary for a church (although low for the Bay Area) I believe leadership had good intentions

    Cons

    Absurdly high turnover Lack of diversity Exclusive/clique culture amongst staff Terrible communication No clear vision Habit of creating and then dissolving new positions when poor leadership led to lack of buy in from staff and congregants (obviously a horrible experience for those employees who lost their livelihoods and had to leave) Zero real accountability from leadership for any of this

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  4. 1.0
    Former Employee, more than 3 years

    Many Challenges

    Dec 18, 2020 - Anonymous Employee in Menlo Park, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Passionate, Christ-centered congregaton and staff Ample financial resources Reasonable hours and compensation Generous retirement plan

    Cons

    Leadership - one only has to read the current news about Menlo and John to see that there is no oversight or direction; senior leadership does what they want; They will say they are transparent and open to feedback but that is not true at all; If you are not young, hip and cool then you don't belong and won't fit in; Benefits are the worst; Also as a non-profit you are not eligible for any state programs (unemployment or disability) nor have any protections under COBRA Pastors live in multi-million dollar homes paid for by the church (tax free) It's just another large corporation, not really a church environment

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  5. 4.0
    Current Employee, less than 1 year

    Overall good experience

    Oct 22, 2020 - Associate Director in Menlo Park, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Care about people, you get to work directly with people and impact their lives

    Cons

    Lower salary than most Bay Area jobs, but comes with different set of values

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  6. 4.0
    Former Employee, less than 1 year

    .

    Nov 8, 2020 - IT Helpdesk Technician in San Jose, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I learned alot in this position

    Cons

    Alot of issues not communicated

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  7. 4.0
    Current Employee, more than 1 year

    Great Place to Work

    Jan 30, 2020 - Guest Services 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Staff, which makes it easy to come into work each day. Always innovating and making sure they engage the congregation. Leaders or humble and willing to improve when feedback is offered. Flexible work conditions. (Adjust schedules and work location based on event needs)

    Cons

    Would love to see more opportunities to advance and develop skills beyond the roles we hold. Sometimes it's hard to know who to contact for certain HR needs.

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  8. 5.0
    Current Employee, more than 1 year

    Great Place to Work

    Jul 24, 2019 - Director of Worship Arts in San Jose, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - You will make meaningful friendships with staff. The staff clearly loves to be together. - Supports healthy work/life balance - John is authentic, truly cares about every employee - Opportunities for career growth - Leadership is receptive to feedback - Each campus is unique and is celebrated in its uniqueness- not a cookie cutter multisite strategy - Elders are incredibly trustworthy, invested in the church, and clearly love Jesus

    Cons

    - High turnover leaves a lot of gaps and stretches people thin to fill those gaps - Negativity on staff

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    3 people found this review helpful
  9. 1.0
    Former Employee, less than 1 year

    I Wouldn't Recommend this Place to Anyone

    Nov 27, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are a few really good people there who truly value ministering to people The church has been blessed with a lot of financial resources Reasonable compensation Good PTO

    Cons

    Poor leadership has created a highly dysfunctional work environment that leads to an extremely high turnover rate. Dysfunctional culture has the unfortunate consequence of driving away the real pastors and replacing them with people who are content to advance the brand and have little to no theological training. Leadership is pushing Menlo to become more and more of a massive corporate religious enterprise rather than a church, leading to an excessive emphasis on "branding," outward image, and numerical growth. The church has a rich history of thoughtful theology and spiritual formation, but those things are becoming less valued and the trajectory of the church is to become more shallow and "dumbed-down." Annually takes the Best Christian Workplaces Institute survey and the results indicate a "toxic," or just above toxic, environment. Leadership then promises change, hires outside consultants to guide it, reorganizes the staff, comes up with new slogans, and the cycle repeats the following year. The organization has a habit of driving out people by re-writing employee job descriptions, then telling the employee they are welcome to apply for a different job at the church, typically one that is below their skill set. Multi-site model grows by poaching other Christians from established, smaller churches in community. The pulpit used to be shared by several of the pastors on staff, but is increasingly limited to just the senior pastor, so that capable staff are unable to develop and grow their preaching abilities.

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    10 people found this review helpful
  10. 1.0
    Former Employee, less than 1 year

    Terrible Place To Work

    Jul 26, 2019 - Associate Pastor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good salary. Some nice people in congregation and on staff.

    Cons

    This used to be a church. Now it is a corporate entity duplicating everything that is dehumanizing about our current culture. John is akin to sociopathic. Many people hurt and pushed out of employment at the last minute due to age discrimination or not being a “favorite”. You are pigeon holed and if you don’t measure up you are sidelined. Do Not Work Here.

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    8 people found this review helpful
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