Meraki Reviews | Glassdoor

Meraki Reviews

Updated October 2, 2018
221 reviews

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3.8
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Meraki General Manager Todd Nightingale
Todd Nightingale
121 Ratings

221 Employee Reviews

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Pros
  • "Good facilities like gym and free food" (in 35 reviews)

  • "Work/life balance is good, and deadlines are usually very reasonable" (in 9 reviews)

Cons
  • "This has created high turnover and middle management who don't know how to manage up or below them" (in 11 reviews)

  • "Lot of politics/unhappy sales floor" (in 8 reviews)

More Pros and Cons

  1. Featured Review

    "Opportunities to grow and earn at the same time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Account Manager in San Francisco, CA
    Current Employee - Inside Sales Account Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Meraki full-time (More than a year)

    Pros

    Inclusive and positive culture, high energy, talented and passionate teammates, exciting products and technologies, big potential for career development, free food, cool office set up and location

    Cons

    The office is quite big so it's harder to know and meet everyone

    Advice to Management

    Keep taking feedback as you do and continue empowering employees


  2. "Inside Sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Manager in San Francisco, CA
    Current Employee - Inside Sales Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Meraki full-time (More than a year)

    Pros

    amazing culture, competitive compensation, career development, fun place to spend your time

    Cons

    I have gained 10lbs from all the amazing food they feed us

    Advice to Management

    keep up the great work!

  3. "Some good, but scaling quickly = plenty of bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Meraki full-time

    Pros

    Great people and pretty good management. Catered lunches, food and gym (so feels a bit more like a startup in some aspects). Great product!

    Cons

    Quotas increasing rapidly, regardless of territory. If you have an underperforming territory (think, rural areas), there is little recourse. Most people just try to ride it out until they can get a promotion or move roles, without making OTE.

    Advice to Management

    support your reps - stop giving them more work with no pay increases.


  4. Helpful (2)

    "Beware!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Meraki full-time (More than a year)

    Pros

    Meraki has all of the perks that any tech company has- food, gym, etc- with the added perk of good Cisco benefits

    Cons

    Meraki has a lot of work to do as far as people and culture are concerned. They do a lot of pretending to focus on their employees, but their actions never show actual empathy. They have managers who employees have repeatedly reported to HR, and nothing is done about it. Case and point- the person running their support recruiting team is malicious and has caused 4 people to leave the company. Nothing has been done. If you are looking for a company that values you, stay far away from here. Not to mention, they pay FAR below market for nearly every role in the company.

    Advice to Management

    Pay attention to what your employees are telling you. If something is wrong with your managers, then fix it. Don’t brush it under the rug. Cisco should step in and put a stop to all of the drama.


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Meraki full-time (More than a year)

    Pros

    Innovative, forward-thinking company that manages to avoid the red tape and corporateness of Father Cisco.

    Cons

    Because it grew so fast, there are some aspects that very much need to mature. There’s a lack of process, and it can be hard to keep up with changes.


  6. Helpful (1)

    "Decent place to work... Not amazing, but not terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in San Francisco, CA
    Current Employee - Recruiter in San Francisco, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at Meraki full-time (More than 3 years)

    Pros

    pretty amazing office space
    lots of great employee perks
    apart of a small start up with funding of larger company

    Cons

    There is no flexibility to work remote even though it is apart of a telecom company who specializes in video communications.
    Pay is pretty low for the Bay Area
    Decentralized departments so there is not a lot of cross collaboration between teams

    Advice to Management

    Unify your company - Engineers get perks others don't some teams don't have to work in the office - Communication from the top down has been something you are working on and should continue to work on


  7. "Best Company - Never Leaving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Meraki (More than 5 years)

    Pros

    - Startup vibe with stable backing from Cisco
    - Meraki offices separate from Cisco in Mission Bay
    - Free Food
    - Smart amazing people
    - Inspiring office to be in
    - Dogs in office
    - La Croix fridge :)
    -

    Cons

    Growing pains from Cisco

    Advice to Management

    Keep investing in your people!

  8. Helpful (2)

    "Amazing Place to work with the best people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Meraki full-time (More than a year)

    Pros

    This has been the best place I have worked by FAR. The culture and people at Meraki are unparalleled, I dare you to try to not make friends there, its impossible. The technology is remarkable, allowing for at least 3-4 "wow" factors on every demo of each product line. If you don't have the technology win with Meraki (pending company size), then go back to demo training, because it isn't that hard with what the engineers have given us. Their vision to expand cloud management to more parts of the workspace will set Meraki up for continued success in the future. Meraki still embodies the start up fun culture, while having the funding and budget of a beast like Cisco behind it. Meraki has also grown to be the golden child within Cisco, allowing for Meraki reps to be poached for Cisco field positions with incredibly high OTE's (200-300k+).

    This is a company where you can build a stable successful future for yourself, all while continuing to keep you on your toes with new product releases and epic Christmas parties.

    Oh and did I mention that there are 120 registered dogs in the office?! Some would call it heaven, I was lucky enough to call Meraki home for a while.

    Cons

    Whenever a big company like Cisco owns a billion dollar company such as Meraki that is still growing at 30% YOY, there are bound to be some issues in terms of setting quotas and budgets. That being said, the new upper management at Meraki has done an AMAZING job weathering that storm and fighting for higher pay of Meraki reps. There has been two sets of company wide raises that have gone out for sales in the last 12 months, which shows Cisco sees the value in the talented Meraki salesforce.

    Cons? Na... This is an awesome company for anyone. I just personally wanted to try a startup before I got too comfortable making a steady 300k at Cisco.

    Advice to Management

    Keep doing what you are doing, fighting for quotas where overachievement is possible, and continuing to innovate and add to the golden aspect of Meraki, the cloud managed dashboard.


  9. Helpful (1)

    "Nice place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Food, dog friendly office, work culture

    Cons

    Salary, management is a mess sometimes


  10. Helpful (1)

    "The glory days are gone..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Meraki full-time (More than 3 years)

    Pros

    Solid product and great people with the backing of Cisco Systems. Great office with some nice perks as well.

    Cons

    Your success is almost completely based on the territory and the “Cisco team” you inherit. The days of the sales floor hitting 150-200% are over, yet a lot of the leadership team still acts like this is the norm. It’s not. Newer Senior leadership which seems lost and disconnected in the last 18 months and it’s been mostly down hill. Tons of attrition (top performers + top management), talks of big changes and pay increases have been nominal and fall flat. It’s clear it’s about the process here, make it repeatable and easy to plug in play AE’s. The majority of this sales team, management team and leadership team, seem to know that it’s hard to impact this business and this creates a stagnate environment where it is hard to grow or push yourself.

    Advice to Management

    The turnover in Senior Leadership is impacting the business, find a way to stop the attrition. Higher OTEs.


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