Meraki Reviews | Glassdoor

Meraki Reviews

Updated December 19, 2018
237 reviews

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3.8
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Meraki General Manager Todd Nightingale
Todd Nightingale
132 Ratings

Employee Reviews

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Pros
  • "Good facilities like gym and free food" (in 35 reviews)

  • "Work/life balance is good, and deadlines are usually very reasonable" (in 11 reviews)

Cons
  • "This has created high turnover and middle management who don't know how to manage up or below them" (in 11 reviews)

  • "They've brought in too many new outside consultants and 'process-driven' people to lead the sales reps" (in 9 reviews)

More Pros and Cons

  1. Featured Review

    "Support Operations Specialiost"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Operations Support Specialist in Chicago, IL
    Current Employee - Business Operations Support Specialist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Meraki full-time (Less than a year)

    Pros

    This place is amazing. They have a great atmosphere, the managers are great, the training is great. There is plenty of room for advancement. They map out your career pathway. There is also free lunch, snacks, and drinks!

    Cons

    Not really any cons here at Meraki!

    Advice to Management

    Keep it up!


  2. "Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Meraki full-time

    Pros

    Very good benefits from meraki

    Cons

    nothing I can think off

  3. Helpful (2)

    "The good days are over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in San Francisco, CA
    Former Employee - Marketing Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Meraki full-time (More than 3 years)

    Pros

    - good benefits and perks
    - IC-level employees are generally good people
    - nice office space

    Cons

    - executive team preaches diversity but the major "important" teams like product management are still hugely lacking (no effort to educate these teams either)
    - day-to-day work is driven by bureaucracy, with little attention given to results
    - catty management and a fear of confrontation has led to a lack of transparency
    - no upward trajectory or proper compensation increases for top performers
    - lack of action in removing the bottom performers, resulting in extra work and decreased morale for everyone else

    Advice to Management

    - listen to those few employees who make the effort to tell you the truth; they're usually speaking for more than themselves
    - practice what you preach, especially when it comes to diversity and supporting employees who take risks
    - recognize top contributors, don't scare them away
    - hire better leaders


  4. "ISR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in San Francisco, CA
    Current Employee - Inside Sales Representative in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Meraki full-time (More than a year)

    Pros

    Great people
    Great product
    Good work life balance

    Cons

    Management has changed for the worse
    Underpaid compared to the rest of the market


  5. "awesome work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Meraki full-time

    Pros

    great company to work . Amazing culture. Great perks

    Cons

    Nothing really. Salary is not competitive.


  6. "Demand Planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Free lunch, dinner, game room

    Cons

    Growth rate slowing, long hours

    Advice to Management

    Invest


  7. "Software Engineer Internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer(Internship) in San Francisco, CA
    Former Employee - Software Engineer(Internship) in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Meraki (Less than a year)

    Pros

    Great engineering team
    Great work environment

    Cons

    Slow and very un transparent recruiting

  8. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Meraki full-time (Less than a year)

    Pros

    Nothing here this is a terrible place

    Cons

    Everything but the free food. Incompetent people running this place to the ground in my opinion!

    Advice to Management

    Go away


  9. Helpful (2)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Meraki (More than a year)

    Pros

    Great culture - dog friendly, team bonding activities, etc. Really fun atmosphere to work in - standing desks, people always on the phones bringing energy up - it's an open floor, so you're not chained to a cubicle

    Product - honestly, the best on the market. I don't even work there anymore and I'd still say that.

    Cons

    Salary - Meraki wasn't able to compete with salaries being offered by other tech companies - and they weren't willing to budge. In the 2 years I worked there, Meraki had a lot of trouble keeping employees around because they weren't willing to offer higher OTE's. If you want to keep talent, you have to compete financially.

    Monotony of the job - working through partners can make you feel like you're doing the same thing, day to day...click, approve, collect PO.

    Employee Attrition - not good. Lots of people have left and Meraki hasn't done much to incentivize those to stay.


  10. Helpful (1)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Operations Spoecialist in Chicago, IL
    Current Employee - Support Operations Spoecialist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Meraki full-time (Less than a year)

    Pros

    Great atmosphere and vibe instantly when you walk in.
    Amazing cultivation of talent and the hunger from leadership to create growth and development in employees.
    Too many Pro's to list, honestly.

    Cons

    None come to mind that I can think of.

    Advice to Management

    Continue listening to your employees and providing them the feedback and tools to continue the amazing growth in the company.