Mercantil Bank Reviews | Glassdoor

Mercantil Bank Reviews

Updated October 12, 2017
41 reviews

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4.0
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Millar Wilson
16 Ratings

41 Employee Reviews

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  1. "Branch Representative"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercantil Bank full-time

    Pros

    Attracted potential customers by answering product and service questions; suggesting information about other products and services. Maintained customer records by updating account information. Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

    Cons

    too much stress, less salary, a lot hours


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mercantil Bank full-time

    Pros

    1.- Work life balance 2.- Excellent company's values 3.- Conservative management

    Cons

    Slow to make a decision to new business

  3. "EVP Manager Private Banking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager Provate Banking in Miami, FL
    Former Employee - Manager Provate Banking in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mercantil Bank full-time (More than 10 years)

    Pros

    Good management. Friendly work enviroment. Aggressive goals.

    Cons

    Has opportunity to update its technological platform

    Advice to Management

    Good work


  4. "Sr Teller"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercantil Bank full-time

    Pros

    good pay, and potential to make good incentive

    Cons

    no opportunity to grow


  5. "Overall a good bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mercantil Bank full-time

    Pros

    Good pay
    Great people
    Good locations
    Good work-life balance

    Cons

    Slow decision making
    Reporting can improve
    Growing pains

    Advice to Management

    Faster decision making, focus!


  6. Helpful (1)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mercantil Bank full-time (More than 8 years)

    Pros

    The bank is stable but the culture is slow to make decisions.

    Cons

    There is a lack of ability to make decisions. The company is run to not make mistakes which hinders growth.

    Advice to Management

    Change the culture.


  7. Helpful (1)

    "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercantil Bank full-time

    Pros

    MCB offers great benefits, generous bonuses, competitive pay, and a more personal connection to employees.

    Cons

    Performance review process is not effective

  8. Helpful (1)

    "Needs Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mercantil Bank full-time

    Pros

    Good Benefits, Great Salaries (best in the industry) Florida is the best place to work with this company.

    Cons

    Upper management need to focus more on Regionals and Branch managers since they play favorites, which is very unethical. Bank is currently experiencing high turnover in certain areas do to management, specially the Texas regions.

    Advice to Management

    HR and Upper Management needs to pay more attention to employee concerns regarding management rather than just taking sides.


  9. "Quality Assurance Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Service Associate in Miami, FL
    Former Employee - Sales Service Associate in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mercantil Bank (Less than a year)

    Pros

    Great training, temp positions offer good compensation

    Cons

    Most positions are temp for projects

    Advice to Management

    n/a


  10. Helpful (1)

    "Teller"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Growing bank. A lot of opportunities. Pay is good and people normally likes to go to work

    Cons

    I don't think there is any cons. It is just a good company in general

    Advice to Management

    Keep it up.


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