Mercantil Commercebank Reviews | Glassdoor

Mercantil Commercebank Reviews

Updated March 16, 2017
35 reviews

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Full-time Part-time

3.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Millar Wilson
15 Ratings

35 Employee Reviews

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  1. "Great benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercantil Commercebank full-time

    Pros

    MCB offers great benefits, generous bonuses, competitive pay, and a more personal connection to employees.

    Cons

    Performance review process is not effective


  2. "Branch Sales and Service Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager
    Former Employee - Branch Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mercantil Commercebank full-time (More than a year)

    Pros

    Pay was well above than the average,Great coworkers.

    Cons

    Left in the dark many times, health benefits weren't the best

    Advice to Management

    Do not lead people on. Ignoring the problems will never help growth.


  3. "Needs Improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mercantil Commercebank full-time

    Pros

    Good Benefits, Great Salaries (best in the industry) Florida is the best place to work with this company.

    Cons

    Upper management need to focus more on Regionals and Branch managers since they play favorites, which is very unethical. Bank is currently experiencing high turnover in certain areas do to management, specially the Texas regions.

    Advice to Management

    HR and Upper Management needs to pay more attention to employee concerns regarding management rather than just taking sides.


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  5. "Quality Assurance Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Service Associate in Miami, FL
    Former Employee - Sales Service Associate in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mercantil Commercebank (Less than a year)

    Pros

    Great training, temp positions offer good compensation

    Cons

    Most positions are temp for projects

    Advice to Management

    n/a


  6. Helpful (1)

    "Teller"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Growing bank. A lot of opportunities. Pay is good and people normally likes to go to work

    Cons

    I don't think there is any cons. It is just a good company in general

    Advice to Management

    Keep it up.


  7. "Great Company Overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Doc Prep in Miami, FL
    Current Employee - Doc Prep in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercantil Commercebank (Less than a year)

    Pros

    Room to growth professionally, Career path backed up by the company

    Cons

    First in, first promoted into the next level position within the same department.

    Advice to Management

    Management should Listen their entry employees more


  8. "BSA Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BSA Analyst
    Current Employee - BSA Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercantil Commercebank full-time (Less than a year)

    Pros

    Great pay, awesome bonuses, relaxed environment, best BSA department that I've worked for in Miami. Lots of small parties and excuses to eat food.

    Cons

    As with most jobs, it's all about who you know. Lots of work. Not a lot of overtime to finish work. Systems are outdated.

    Advice to Management

    Look for more affective ways to manage work loads.


  9. "A good place to work for"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Mercantil Commercebank full-time (More than a year)

    Pros

    Competitive salary
    Room for professional grow
    Nice environment
    Good benefits

    Cons

    Too much politics
    Management is too bureaucratic
    Many people been there for too many years but have not evolved with technology and processes


  10. "Call Center Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Doral, FL
    Former Employee - Call Center Representative in Doral, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Mercantil Commercebank part-time (More than a year)

    Pros

    I was given paid time off and health care benefits even as a part time employee. Clear expectations and useful feedback.

    Cons

    Work can become very monotonous. It is expected that customers do not call the bank to praise their work but rather to complain about fees and such so be prepared to have to be on calls with exasperated customers.

    Advice to Management

    Provide opportunities to develop your employees and to challenge them. I felt like there was high turnover in the department and that can be mitigated by creating and making visible a path for career growth.


  11. "Commercial Banking International Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    No opinion of CEO

    I have been working at Mercantil Commercebank (Less than a year)

    Pros

    Nice health and dental benefits, best coworkers ever, if you do your best you will growth quick, good software trainning

    Cons

    To much work for what they pay, poor salaries compare to the competition, bank only accept customers from Venezuela



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