Mercantile Bank Reviews | Glassdoor

Mercantile Bank Reviews

Updated January 22, 2017
12 reviews

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Full-time Part-time

3.6
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Mercantile Bank Chairman, President, and CEO; Chairman and CEO, Mercantile Bank of Michigan Michael H. Price
Michael H. Price
7 Ratings

12 Employee Reviews

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  1. "Good job, Too many Sales Quotas To Meet that Made Customers Unhappy Being Asked Over & Over To Buy Banking Prod, Svcs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Crescent City, FL
    Former Employee - Anonymous Employee in Crescent City, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mercantile Bank full-time (More than 3 years)

    Pros

    Good benefits, pretty stable, opportunity to advance. I started off as a teller, I became a vault custodian.

    Cons

    Management that expects tellers to stand on feet all day and never use a chair at teller stations.


  2. "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mercantile Bank part-time

    Pros

    Friendly coworkers, large cubicles and nice buildings. Bank holidays are really nice. More local bank

    Cons

    Abysmal pay rates, no commission. Unfair distribution of vacation days. Managers select days off first before giving calendar to other employees-issues of favoritism etc. perpetuate unfairness.

    Advice to Management

    Make sure employees feel appreciated for their work with pay that is comparable to your competitors. Otherwise you and your customers will continue to suffer from high turnover rates!


  3. "Commercial Credit Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Credit Analyst
    Current Employee - Commercial Credit Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very good training program for new hires

    Cons

    Work is repetitive, especially in beginning


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  5. "Good Company to Work For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Credit Analyst
    Former Employee - Commercial Credit Analyst
    Recommends
    Approves of CEO

    I worked at Mercantile Bank part-time (Less than a year)

    Pros

    The people I worked with were all nice. Overall company culture was good if not a bit boring, but that may just be a given with banks. Their training program was robust too. I certainly learned a lot in my relatively brief time there.

    Cons

    Employee turnover was pretty high. Also, they promote that they only hire the best talent and their recruiting practices reflect that, but the salary did not.


  6. "Good first job. Thorough training. Large turnover."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Credit Analyst in Lansing, MI
    Current Employee - Commercial Credit Analyst in Lansing, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Structured company. Fun company. If you enjoy banking it is a good place to get your feet wet.

    Cons

    Not the best pay. Little room for growth after you hit senior analyst. Drives a quick turnover.

    Advice to Management

    Somehow incorporate a junior lending office role. Too many senior analysts. Increase in pay would also benefit people staying.


  7. "Great experience working here, great way to start out your career."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Credit Analyst in Grand Rapids, MI
    Former Employee - Commercial Credit Analyst in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mercantile Bank full-time (More than a year)

    Pros

    The people at Mercantile are great. Overall very positive environment, a lot of involvement with community, a lot of encouragement to be involved in other groups, volunteer, etc. Also, you have a lot of visibility into how the company is run, the vision, etc., which is great. Great benefits, time off, etc. They will invest highly in training you.

    Cons

    Given that it is a smaller bank, there are not a lot of opportunities for promotion, advancement. The work load can be demanding at times, high expectations.

    Advice to Management

    The importance of mid level management is key to morale and overall happiness of employees.


  8. "Fair work/life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Grand Rapids, MI
    Current Employee - Operations in Grand Rapids, MI
    Recommends
    Positive Outlook

    I have been working at Mercantile Bank full-time (More than 5 years)

    Pros

    flexible scheduling, fair pay, generous benefits, is very active in community activities and encourages staff and rewards charitable giving and time.

    Cons

    no room to move up. small mistakes equal large consequences. work often becomes routine. lots of politicking, and often a "click" like atmosphere.


  9. "Great starting job out of college."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Credit Analyst in Grand Rapids, MI
    Current Employee - Commercial Credit Analyst in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercantile Bank full-time (More than a year)

    Pros

    Get a chance to learn about all industries and get an inside view of various companies financials. Great starting job out of college.

    Cons

    The department works well together however communication and teamwork with the lenders some times lacks.

    Advice to Management

    N/A


  10. "A so so company with progressive middle management. Senior management still needs to get a clue."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Orlando, FL
    Former Employee - Branch Manager in Orlando, FL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Overall a so so experience. They are getting the community bank feel, but still have lots of work to do.

    Cons

    Senior management needs to catch up with the times. A very reactive approach vs. being proactive and ahead of the curve.

    Advice to Management

    Listen to you team. They are on the front lines. Ask for feedback about ideas and strageties.


  11. "Credit Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Analyst in Even Yehuda (Israel)
    Former Employee - Credit Analyst in Even Yehuda (Israel)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Mercantile Bank full-time (More than a year)

    Pros

    gained a lot of experience doing analytics.

    Cons

    very old fashioned company, not willing to be innovative.

    Advice to Management

    Be more innovative!!



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