Mercator Advisory Group Reviews | Glassdoor

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Mercator Advisory Group Reviews

Updated November 20, 2017
6 reviews

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2.8
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Robert Misasi
2 Ratings

Employee Reviews

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  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chief Executive Officer in Maynard, MA
    Current Employee - Chief Executive Officer in Maynard, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercator Advisory Group full-time (More than 10 years)

    Pros

    Great company. Excellent people. Amazed to see only disgruntled former employees with negative posts. Not bad to have only 3 of these after 14 years. And funny that they are inaccurate about corporate performance and likely from employees that were dismissed for non-performance (a couple after a full year of non-performance).

    Cons

    A lot of work. Consulting/research balance is always a challenge. Resource constrained which equates to managed to profitability. This can appear as “small mindedness”.

    Advice to Management

    Focus on and build higher margin services. Retain and grow marquee accounts. Push for increased data and analytics in reports.


  2. "Company in Decline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mercator Advisory Group full-time

    Pros

    Some good research directors/analysts who are passionate about their respective service verticals. Company has a good reputation in the payments industry for their research.

    Cons

    No opportunity growth. Founder and CEO is very close-minded and very difficult to work with. A constant turnover of employees.

  3. Helpful (1)

    "Heads in the sand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Tysons Corner, VA
    Former Contractor - Anonymous Contractor in Tysons Corner, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mercator Advisory Group as a contractor (More than a year)

    Pros

    Coffee and donuts at meetings. Relatively casual work environment, mostly due to lack of organization and control. The fridge is clean.

    Cons

    Management does not listen to anyone but themselves. They are closed minded and stuck in their own mindsets. No opportunity for advancement.


  4. Helpful (2)

    "small shop with limited growth potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Maynard, MA
    Current Employee - Anonymous Employee in Maynard, MA
    Doesn't Recommend

    Pros

    some of the professional staff at Mercator is tremendously hard-working, insightful and true industry thought leaders

    Cons

    management is both controlling and driven by small mindedness and pettiness. Makes for an uncomfortable mix of talented people hamstrung by lack of leadership.


  5. Helpful (1)

    "Small shop that gets it right..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director
    Current Employee - Director
    Positive Outlook

    I have been working at Mercator Advisory Group full-time (More than 5 years)

    Pros

    Great people. Overall, great place for client interaction, project work and building a personal brand. Interaction with folks at a senior level throughout the payments industry. High degree of independence (both good and bad -- see Cons). Another positive is a conservative growth approach.

    Cons

    No real training. Everybody is often working independently and not getting the best leverage from everything that is produced. Demands of consulting vs. research work is challenging to balance. The company is growing on a resource constrained model that is frustrating as the payments industry continues to expand.

    Advice to Management

    In general the firm needs more resources and managment to harness/drive growth and communicate more effectively.


  6. Helpful (5)

    "a place to be forgotten"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst
    Former Employee - Senior Analyst
    Doesn't Recommend

    Pros

    relatively light workload, 9-5 working hours, free donuts and coffee during staff meetings, slow paced, casual environment, relatively nice office location

    Cons

    disorganized, no opportunity for growth, poor communication, double standards for everything, poor leadership, no recognition of achievement, no team spirit, people constantly throwing each other under the bus, no investment in research resources and tools

    Advice to Management

    Management should be more professional and recognize efforts of staff more, more honesty, invest in resources, offer more opportunity for growth, more work is not a reward for productivity