Mercedes-Benz Financial Services Reviews

Updated May 29, 2020

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3.7
58%
Recommend to a Friend
91%
Approve of CEO
Mercedes-Benz Financial Services President and CEO Peter Zieringer (no image)
Peter Zieringer
56 Ratings
Pros
  • "Management really talks the talk and walks the walk to ensure that we enhance the work environment based on the Great Places to Work Surveys(in 20 reviews)

  • "GPTW, competitive salary, camaraderie, work-life balance(in 14 reviews)

Cons
  • "The company is more concerned about great place to work scores than actually acting like a(in 5 reviews)

  • "As far as I am concern there is no cons(in 5 reviews)

More Pros and Cons
  1. "I love it here"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Systems Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercedes-Benz Financial Services full-time for less than a year

    Pros

    Very good work environment, management is transparent. I am informed of project trajectory and what my role is.

    Cons

    Unclear as to what my career growth at this company looks like.

    Mercedes-Benz Financial Services2019-12-09
  2. "Nepotism, favoritism, and an old guard."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Analyst in Farmington Hills, MI
    Negative Outlook
    No opinion of CEO

    I worked at Mercedes-Benz Financial Services full-time for more than 5 years

    Pros

    Great benefits Good training opportunities Great work/life balance Excellent IT Help Desk support internally

    Cons

    Arbitrary promotion criteria. No one is held accountable for anything. Old guard of management needs to go, they are far too old school and hold everyone back. Mid level management has 0 communication with top level on issues/challenges/constraints. Mid level tells upper level that everything is all well when there’s a dumpster fire on the ground floor. C suite too far disconnected from operations in non-home office areas. Analytics is criminally underutilized in this organization largely due to incompetent leadership over that group. Top performers are perceived as threats to mid level management and held back from advancement until they’ve “done their time”. Actual experts aren’t consulted on solutions. One manager in particular hired his nephew, told no one they were related, and let go critical resources due to pandemic while retaining his nephew who contributes nothing to organization. Entire IT organization operates purely on group think. Fresh ideas are not allowed, the strategy from the top is to innovate but the strategy actually executed is to maintain status quo.

    Continue reading
    Mercedes-Benz Financial Services2020-05-29
  3. "Overall good experience"

    3.0
    Current Employee - Business Analyst 

    I have been working at Mercedes-Benz Financial Services full-time

    Pros

    Hires contractors Good management Good benefits

    Cons

    Low on the pay scale

    Mercedes-Benz Financial Services2020-05-18
  4. "Good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Subject Matter Expert in Fort Worth, TX

    I have been working at Mercedes-Benz Financial Services full-time for more than 3 years

    Pros

    Great benefits, employee car program, decent environment

    Cons

    Working for a luxury company in a recession

    Mercedes-Benz Financial Services2020-04-16
  5. "Reliable and stable employer"

    5.0
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mercedes-Benz Financial Services full-time

    Pros

    MBFS is a very stable and reliable employer and one of the leading captives.

    Cons

    Due to its size and link to its HQ, the company's structure sometimes slows down decisioning processes and overall vision communication

    Mercedes-Benz Financial Services2019-10-18
  6. "Good job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Collections Representative in Fort Worth, TX

    I have been working at Mercedes-Benz Financial Services full-time for more than 3 years

    Pros

    Good work environment . The culture makes up for the low pay. Once you are full-time, the benefits are worth it.

    Cons

    Pay isn’t that good for contractors

    Continue reading
    Mercedes-Benz Financial Services2019-10-09
  7. "Great Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources Business Partner in Farmington Hills, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mercedes-Benz Financial Services full-time for more than 5 years

    Pros

    Very Employee Friendly and go above and beyond for emplyoees

    Cons

    Limited opportunities for growth and true development

    Mercedes-Benz Financial Services2019-07-30
  8. Helpful (2)

    "Stay away from this place!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Remarketing Specialist in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Mercedes-Benz Financial Services full-time for less than a year

    Pros

    Insurance, hours Monday-Friday company parties

    Cons

    You have to kiss butt to adavance! They are bias and the managers are always trying to belittle the phone reps! Management pretend to care about work life balance but they don’t, favoritism to certain reps with work schedule when you are next in line for shift change! You are just a number they will replace you with a contractor quick!

    Continue reading
    Mercedes-Benz Financial Services2019-08-20
  9. "Great!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Credit Analyst in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mercedes-Benz Financial Services full-time for more than 3 years

    Pros

    Great place to work! Great new building

    Cons

    No cons, great place to work. Highly recommend.

    Mercedes-Benz Financial Services2019-05-12
  10. Helpful (1)

    "Decent benefits, unfriendly culture, questionable leadership"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager, Business Intelligence in Farmington Hills, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mercedes-Benz Financial Services full-time for more than 10 years

    Pros

    Renowned organization, aspirational intentions, local to Detroit

    Cons

    Inconsistent messages, diversity poor environment, highly politically charged

    Continue reading
    Mercedes-Benz Financial Services2019-06-13
Found 123 reviews