Mercer Health & Benefits Employee Reviews | Glassdoor

Mercer Health & Benefits Reviews

Updated March 13, 2017
173 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Daniel Percella
41 Ratings

173 Employee Reviews

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Pros
  • Work / Life Balance (mid career on; depends on office) (in 15 reviews)

  • Lots of smart consultants and opportunities to learn (in 6 reviews)

Cons
  • Work life balance can be nonexistent (in 10 reviews)

  • Super high turnover due to lack of rewards and opportunity (in 7 reviews)

More Pros and Cons

  1. "Very competitive company in the industry!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Boston, MA
    Former Employee - Senior Analyst in Boston, MA
    Recommends
    Positive Outlook

    I worked at Mercer Health & Benefits full-time

    Pros

    Great company to work for. Friendly and fun office culture with many opportunities for advancement.

    Cons

    There were times when communication from Management was minimal. Employees feel better when they are in the know.


  2. "Senior Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in Norwalk, CT
    Current Employee - Senior Associate in Norwalk, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Mercer Health & Benefits full-time

    Pros

    Like my clients and co-workers

    Cons

    The basic problem with Mercer is that about 10% of client revenue goes to the supporting client team. Eventually, clients and new competitors will figure this out and erode our client base.

    Advice to Management

    value based pay


  3. "Solid Company to Gain Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercer Health & Benefits full-time

    Pros

    Rich benefits, a lot of time off, business resource groups allow you opportunities to lead without having to be a manager (good practice to move up to these roles), most roles you can work from anywhere, global company with opportunities in many cities

    Cons

    Low compensation, wish they had a fitness benefit


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mercer Health & Benefits full-time

    Pros

    Flexible working schedule and environment, small office and nice people around. Good location

    Cons

    Too intensive. Management team needs to improve their business and management skill. A little bit messy

    Advice to Management

    Management team needs to improve their business and management skill. A little bit messy


  6. "PSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PSR
    Current Employee - PSR

    Pros

    Great company to start in a Health & Benefit field

    Cons

    Have not come across any issue


  7. "Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Mercer Health & Benefits full-time (More than 5 years)

    Pros

    Mercer provides clear hierarchical structure

    Cons

    Large bureaucratic company that is hesitant to change


  8. "Great, progressive company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook

    I have been working at Mercer Health & Benefits full-time (More than 3 years)

    Pros

    Generous vacation, focus on D&I, LGBTA, talented and professional colleagues. Great place to work.

    Cons

    Lack of transparency on salary

    Advice to Management

    Keep it up!


  9. "Benefits Specialist"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mercer Health & Benefits full-time

    Pros

    provided training for life and health insurance licensing, good benefits

    Cons

    changed rate of pay and title without notice to employee. Payroll wasn't willing to discuss rate of pay changed any further with employee, seemed unfriendly, was a call center environment, stressful hiring process, jumped through numerous hoops, was a number to the higher ups. Was told it is family and friendly orientated company, wasn't like that at all.

    Advice to Management

    Make the hiring process less stressful. Be upfront before the 1st paycheck about the rate of pay changes and title changes, be willing and prepared to discuss things more openly with rate of pay and title changes with the employees. When an employee requests a private meeting, ensure the meeting is in private and isn't in a class room with others or in a busy hallway.


  10. "Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Analyst in Houston, TX
    Former Employee - Client Services Analyst in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Mercer Health & Benefits (More than a year)

    Pros

    Vacation Time and a great to work if you like kissing butt

    Cons

    Poor Management, Low Wages, No Advancement Opportunities, Old Technology

    Advice to Management

    Non


  11. "Good place to start a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - Work / Life Balance (mid career on; depends on office)
    - Very focused on employee needs

    Cons

    - Transparency
    - As with many companies (feels like quarterly numbers take precedent over making some important investments in people)



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