Mercer Reviews in San Francisco, CA | Glassdoor

Mercer San Francisco Reviews

Updated March 11, 2017
20 reviews

Filter

Filter

San Francisco, CA Area

2.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Mercer President & CEO Julio A. Portalatin
Julio A. Portalatin
6 Ratings

20 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • work life balance is difficult to maintain (in 103 reviews)

  • However, as a consulting actuary you have to expect long hours so if that's not for you try another job (in 58 reviews)

More Pros and Cons

  1. Helpful (4)

    "Complex bureaucracy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in San Francisco, CA
    Current Employee - Senior Consultant in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mercer full-time (More than 10 years)

    Pros

    Colleagues band together and do the right things in spite of the mess at the top. Local leadership is very solid and fights on our behalf.

    Cons

    Leadership professes to be working to make it better but by eliminating layers they've only made it worse. So many more leaders and colleagues now feel unempowered. Pulling the rug on the pension and bonuses this year has made many wonder: "why keep working this hard?"

    Advice to Management

    Have one definition for everything, including revenue. Stop sending mixed messages about how we're performing. Think and act in support of your 'fighting force,' not the other way around.


  2. Helpful (1)

    "Health & Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in San Francisco, CA
    Former Employee - Associate in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mercer full-time (More than 3 years)

    Pros

    The only pro are there benefits, but they're even reducing those because they're bleeding cash (got rid of pension).

    Cons

    Don't believe the fake reviews done by the Mercer HR team (I've heard they write positive reviews as "image management"). AVOID: Loosing clients, layoffs, re-structuring. No advancement. 24/7 chaos - client teams constantly switching and changing. Upset clients because of poor staffing levels and constant turnover. Not innovative - very large beaucracy. Slow with technological change. Does not invest in technology. Constant IT issues - employee laptops from the 90s that don't work. No investment in software or analytics. Sales heavy with little to show for in actual solutions. Better off just going into IT or something adding value to organizations. Any decision takes ages - extremely slow, old company with way too many management layers. Racism and homophobia in the offices at the local level. Pay is bad unless you're in Kentucky, Oklahoma or cheap state.

    Advice to Management

    large corporate beraucracy is a major impediment to growth, innovation and employees doing their jobs.


  3. "Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in San Francisco, CA
    Current Employee - Consultant in San Francisco, CA
    No opinion of CEO

    I have been working at Mercer full-time (More than 5 years)

    Pros

    Global company and industry leader in many fields

    Cons

    Pay, particularly for more junior employees who have been with the company more than 3 years


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mercer (More than a year)

    Pros

    Intelligent people who specialize in different lines of business. Leadership teams are knowledgable and environment is collaborative.

    Cons

    Not much room for upward mobility.


  6. "Dependable and loyal, but difficult to change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Mercer (More than 5 years)

    Pros

    The have great benefits, an entrepreneurial model for those interested in the industry, and they are a respectable and honest firm. There's also a great deal of job security, particularly as they've been around for coming up on a 100 years.

    Cons

    Unless you're an actuary or directly interested in design and implementation of healthcare benefits, it can be a challenging environment. Most of the C-suite doesn't understand technology or have an interest in updating their corporate culture to a more West Coast model.

    Advice to Management

    Invest in your technology/internet presence. Realize that it's at least as important if not more so in today's world as the investment you make in office furniture and location.


  7. Helpful (2)

    "HR generalist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Generalist in San Francisco, CA
    Current Employee - Human Resources Generalist in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at Mercer full-time (More than 3 years)

    Pros

    Fast paced, flexible, diverse,growth opportunity

    Cons

    Workload, pay, bureaucratic, mobility,


  8. "Health & Benefits Senior Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Health and Benefits Consultant in San Francisco, CA
    Former Employee - Health and Benefits Consultant in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mercer full-time (More than a year)

    Pros

    This is a respected name in the industry and the fast-paced environment generates lots of opportunities to learn. Very driven and smart coworkers.

    Cons

    Unsupportive management, extreme workload, poor work-life balance, high turnover, lower than industry pay.

    Advice to Management

    Invest in current employees to reduce turnover - current churn & burn mentality is unsustainable.


  9. Helpful (2)

    "It is a great company! I've worked in mercer for 8 years and every year my job gets more and more interesting!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in San Francisco, CA
    Current Employee - Senior Associate in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercer full-time (More than 8 years)

    Pros

    Diverse workforce, flexible work arrangements, global presence and multiple career opportunities

    Cons

    Compensation and benefits are not very competitive, we need better middle-management

    Advice to Management

    Salaries need to be competitive against the market.


  10. Helpful (1)

    "Outstanding company, if you want to work 80 hour weeks every week."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Generalist in San Francisco, CA
    Current Employee - Human Resources Generalist in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Mercer full-time (More than a year)

    Pros

    The caliber of professional expertise of your colleagues is remarkable. The size of the organization lends itself to a variety of internal resources not found at smaller firms.

    Cons

    Due to how extremely busy everyone is, I found it difficult to make friends or form strong personal/professional connections within my office (my own team was located remotely/ other locations.) Every day was a fire drill. New hire training was not very impactful and the first few months of my role were spent 'trying to drink water out of a fire hydrant'.

    Advice to Management

    Allow for more work/life balance.


  11. Helpful (1)

    "Improving"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in San Francisco, CA
    Current Employee - Consultant in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercer full-time (More than 8 years)

    Pros

    Things are getting better now.

    Cons

    Need to work on technology and compensation.

    Advice to Management

    Focus on improving efficiency and face to the market through technology and improving compensation.


Showing 20 of 1,502 reviews
Reset Filters