Mercer Transportation Reviews | Glassdoor

Mercer Transportation Reviews

Updated Dec 1, 2018

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Found 37 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
60%
Recommend to a Friend
61%
Approve of CEO
James Stone
11 Ratings
  1. Helpful (3)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Onwer Opp in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mercer Transportation full-time for more than a year

    Pros

    Get to learn the broker side of things

    Cons

    no cons all good great company to work for

    Advice to Management

    keep doing what your doing but that load board needs work

    Mercer Transportation2017-11-26
  2. Helpful (1)

    "Company Wide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Mercer Transportation full-time

    Pros

    Transfer and promotions are very possible. All the employees and contractors I worked with were very friendly and helpful.

    Cons

    Jobs are mundane in nature as managers take on responsibilities that require decisions.

    Advice to Management

    Ask and listen to the employees who complete the daily work. These employees interact with the contractors and customers daily to understand what might improve routine.

    Mercer Transportation2018-12-01
  3. Helpful (1)

    "Trucking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Broker and Coordinator in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Mercer Transportation full-time for more than 5 years

    Pros

    Health insurance. Pays above min wage. Learn about an industry

    Cons

    Mans world attitude. Low appreciation for employees. Lots of work for little pay

    Advice to Management

    Appreciate your employees not just the drivers. While the drivers are the business, without the employees there wouldn't be a Mercer.

    Mercer Transportation2017-09-02

    Mercer Transportation Response

    December 3, 2018Marketing Manager

    We are sorry that do did not enjoy your Mercer experience. While we have many long tenured employees that have been with us for decades, we do understand that we are not for everyone. We do love our employees and show appreciation for them regularly. We wish you the best of luck in ...

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  4. Helpful (3)

    "Almost back to where they used to be"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Recommends

      I have been working at Mercer Transportation full-time for more than 8 years

      Pros

      Mercer is starting to act like a family again. Things changed for awhile and it seemed like they no longer cared about the employees. That has started to change. Truck Operations Management is more caring and approachable. This si the best HR department we've ever had. She gets things done and tries to always show the employees she cares. She's done things for employees that we have never seen. Favoritism seems to be...

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      Cons

      it's hard to keep drivers with all the IT problems.If the system is down or not working correctly it makes our job more difficult trying to keep them happy.

      Advice to Management

      change IT. be patient with the older drivers that are learning the technology.

      Mercer Transportation2017-07-19
    • Helpful (1)

      "Former Owner Operator (Faltbed)"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Compensation and Benefits
      Current Employee - Owner Operator in Greenville, SC
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Mercer Transportation full-time for more than a year

      Pros

      Quick pay. Steady freight. No forced dispatch.

      Cons

      Communication could use improvement but not a deal breaker

      Advice to Management

      Increase the pay to 80% from 75% with freight rates being down nationwide.

      Mercer Transportation2017-07-16
    • Helpful (5)

      "Owner Operator"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      Current Employee - Owner Operator 
      Recommends

      I have been working at Mercer Transportation full-time for more than a year

      Pros

      Nice company, family orientated, fast settlement pay, will work with you to keep your truck on the road, Recruiters are great, Coordinators are great well mine is anyway. If you are going to Louisville, KY and will be there by 12:30 p.m. or later you can call your coordinator in advance and you can order your lunch and it will bee there waiting for you absolutely FREE EVERY TIME!!!!!! please tell me what company does...

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      Cons

      I can't think of one thing negative.

      Mercer Transportation2017-06-06
    • Helpful (3)

      "It's been tough but you get to meet good people."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Truck Operations Coordinator in Louisville, KY
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Mercer Transportation

      Pros

      Management is approachable, room to move up, small company with large company benefits, good experience, and a fun place to work.

      Cons

      Sometimes you have to deal with people you do not agree with, bullying, rude drivers, training is sometimes hard to come by.

      Advice to Management

      Bullying is an issue that needs to be resolved.

      Mercer Transportation2017-05-16

      Mercer Transportation Response

      May 17, 2017Marketing Manager

      It is our goal to provide a happy, healthy, safe work environment for all of our Staff, vendors, and contractors. Please talk with someone in HR or Management about your situation. We want to help you have the best experience possible working at Mercer.

    • Helpful (5)

      "Ready To Work..."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - OTR Truck Driver in Charleston, WV
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Mercer Transportation full-time for more than 5 years

      Pros

      Have meet some nice people. Work with some great load coordinators that was honest with me on load planning. Help me learn the good and bad freight lanes to run to make money. Hometime no problems.

      Cons

      Alot of cheap freight. Saying that cause you figure in fuel surcharge with the load pay. When you have multiple stop offs,more the 2 its a favor driver not getting paid what should be. $1.35 rates are quite to common. Sit alot. Hard to keep your equipment up to your standards hauling cheap freight. Mercer protects Mercer they dont really care about all they're drivers the way they say. Very quick to get whats owed to...

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      Advice to Management

      Take care of all your employees and they will take care of you. Successful people are always looking for opportunities to help others. Unsuccessful people are always asking, "What's in it for me  

      Mercer Transportation2017-06-06
    • Helpful (1)

      "It's been great here"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Owner Operator in Grand Rapids, MI
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Mercer Transportation full-time for less than a year

      Pros

      Great experience awesome coordinator make decent money, very seldom do I sit without a load.

      Cons

      I don't have anything bad to say they help me when my truck goes down, check in on me, and keep me moving all while getting me home on a regular.

      Advice to Management

      Keep it up

      Mercer Transportation2017-02-10

      Mercer Transportation Response

      May 17, 2017Marketing Manager

      Thanks for the review. We appreciate your kind words and are really glad that you're happy!

    • Helpful (8)

      "A mixed bag"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Driver 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Mercer Transportation full-time for more than a year

      Pros

      You are the captain of your ship here. They expect you to know your business needs and cost. They do not hold your hand and tell you were or how to go. Find your own loads or let them run you it's your choice.

      Cons

      IT DEPARTMENT HAS COST ME MORE MONEY THAN I CARE TO MENTION. FIX YOUR CRAPPY IT DEPARTMENT NOW!! You force us to use it fix it. It's down or malfunctioning more than its up. That's money out of my pocket. It takes agents up hrs to book and dispatch drivers on loads by then the load disappears or makes us late to pu r del. Makes us look bad. They do play favorites with the big trucks. They get offered loads we as plain...

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      Advice to Management

      Please stop lying to drivers. You know these agents are not honest and only offer rebrokered freight. Mercer has very few of their own customers. That claim is bogus. You cannot claim a ch Robinson type as a customer. Most agents have their own brokerage and then rebrokered that freight to Mercer so by the time we as drivers see it it has already had 40% of that load taken by someone who hasn't worked for it, or placed...

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      Mercer Transportation2016-12-12
    Found 37 reviews