Merchant Pay Network Reviews

Updated Dec 12, 2016

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1.9
20%
Recommend to a Friend
10%
Approve of CEO
Merchant Pay Network CEO Tim Lund  (no image)
Tim Lund
9 Ratings
  1. "MERCHANT PAY NETWORK ROCKS!!! (Don't Be quick to Judge this company based on "disgruntled" ex-employee reviews.)"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Web Designer in Frisco, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Merchant Pay Network full-time for less than a year

    Pros

    • Great Benefits and Salary for a startup. • Always room for Advancement. • Great people to work with. • Excellent Training programs available. • The CEO and the rest of the MPN leaders have a solid understanding of the way Merchant Processing works.

    Cons

    • Employee turnaround is not the best (only because they; the employees didn't want to work). • Highly competitive co-workers . • Can't think of any other Cons. • Can't think of any other Cons. • Can't think of any other Cons.

  2. "Don't waste your time"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Merchant Pay Network

    Pros

    Fellow employees were outstanding, sincere, friendly, knowledgeable and hard working. Office was located in nice part of north western Plano

    Cons

    Complete lack of ethics. Micromanagement that changed on a whim of senior management. Defective products. Out dated business plan and lack of core strategic planning

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  3. "Former Employee"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plano, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Merchant Pay Network full-time

    Pros

    Great CEO and operational team. Went the extra mile for their employees.

    Cons

    Automated sales operations delayed the sales process and reduced the closing ratios.

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  4. Helpful (1)

    "Horrible, new name same nightmare"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Merchant Pay Network full-time

    Pros

    They changed their name to Tranzvia smartest thing I have ever seen there

    Cons

    Underneath the new name its the same horrible recruiting same stale ISO its a train wreck...run!

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  5. "Liars. Everyone. The BBB should NEVER approve of this mess of a company. They receive poor ratings for a reason."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Supervisor in Sherman, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Merchant Pay Network

    Pros

    I can't possibly think of a single thing. I'm trying so hard to, but I feel like I'd be lying to myself.

    Cons

    It's a mess. Everyday something changes. Nothing is ever consistent. It's like, they have a goal and need the help desperately; but they just have no idea how to do it. To make matters worse, they would just hire people impulsively. Anybody that looked like they might have been any bit of help to the company, they hired.. and then fired within the next month because they don't know how to make smart decisions.

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  6. Helpful (3)

    "Total Chaos-Don't do it"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales Manager in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Merchant Pay Network

    Pros

    NO PROS Company had unreal management problems . Saw 4 mangers quit during a 3 month period. CEO got fired in October. Guy running sales was a call center guy with no real sales skills. Outside sales guys went days and without appointments. Outside guys all quit really quick as they are commission only.

    Cons

    Management constantly changing, Spent more time moving desk then training.

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  7. "Sales Manager"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales Manager in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Merchant Pay Network

    Pros

    Company had management problems there company work set up was mismanaged but there people were good.

    Cons

    They had a big job to complete and a short time to complete the assignment.

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  8. "CEO Can't Find His Butt With Both Hands And A Map! Also Known As Direct Connect Business Services in Sherman, TX"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sherman, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Merchant Pay Network full-time for less than a year

    Pros

    The 0% processing fees and Merchant Pay. Both are going to be game changers in the industry. Not the same old stuff offered by other merchant service providers.

    Cons

    Tim Lund!!!! Can't leave things alone long enough for the company to take off. Overall the idea and programs that the company offers are fantastic. However, the CEO wants immediate gratification as though the company has been around for years and was just a startup. Empty promises Management by fear... don't produce unattainable numbers and you're FIRED! Your job is constantly being dangled in front of you.

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  9. "Poorly Managed/Owned Company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Merchant Pay Network full-time for more than a year

    Pros

    The salary is decent for Texas living standards. The office location is conveniently located and accessible from all areas of North Texas.

    Cons

    Where do I start? This company has no training for you to be successful. Management points the blame on you because there are no processes in place on how to do the job. Speaking of management, they are very incompetent people with less than desirable work/employment history. Management itself has no idea what their roles and responsibilities are. Poor leadership and lack of accountability exist here. The work environment is like a high school classroom. So much gossip around the office. So much so that the Sherman location was shut down and everyone was fired because people were talking too much. There are groupies here and if you are not in the right one...bye bye. The turnover rate of employees is very high. I have seen people come and go like the wind.

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  10. "Truthful insight as to what's happening at Merchant Pay Network"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Product Specialist in Sherman, TX
    Doesn't Recommend
    Positive Outlook

    I have been working at Merchant Pay Network for less than a year

    Pros

    The commission grid is very generous, it states after signing leases, a high pay out.

    Cons

    Very disorganized Very high pressure Very disconnected Every employee is out for himselp The work/sales process is slow The mid level management is very unprofessional in verbiage The mid level management is very unprofessional in dress The perks promised were never fulfilled (tablet for sales teams) Little to no real training for sales position This is a contract position(1099)

    Merchant Pay Network Response

    September 17, 2014VP Marketing

    While we recognize that sales and support positions in our industry are not for everyone Merchant Pay Network has developed new technologies and services never seen before by Merchants nationwide. We offer both online training as well face to face uptraining for all Employees and 1099 Contractors. We have a vested interest in all positions - if they don't succeed then we won't succeed.

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