Mercy College Reviews in Dobbs Ferry, NY | Glassdoor

Mercy College Dobbs Ferry Reviews

Updated January 26, 2017
23 reviews

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Dobbs Ferry, NY

2.6
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Timothy Hall
12 Ratings

23 Employee Reviews

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Pros
  • Beautiful Campus, and young motivated professionals (in 3 reviews)

  • My co-workers and manager make this a great place to work (in 3 reviews)

Cons
  • High turnover, staff are regularly snapped up by better paying institutions (in 3 reviews)

  • there is also a lack of transparency from senior management, though I'm optimistic that the new president will change that (in 3 reviews)

More Pros and Cons

  1. "Laid Back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Science Research Professor in Dobbs Ferry, NY
    Current Employee - Data Science Research Professor in Dobbs Ferry, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercy College part-time (More than 3 years)

    Pros

    As the title says, Mercy is laid back!

    Cons

    Pay scale is on the low side.

    Advice to Management

    Keep building


  2. "Where is the communication?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant/Systems Coordinator in Dobbs Ferry, NY
    Former Employee - Administrative Assistant/Systems Coordinator in Dobbs Ferry, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mercy College full-time (More than 5 years)

    Pros

    Excellent benefits and ability to further own education

    Cons

    Very clique-y between departments, almost no communication throughout the entire school, and some individuals hired are completely ill qualified even for more basic entry jobs all the way to provost.

    Advice to Management

    There needs to be better implantation of job duties so people are pushing workloads off onto others


  3. "Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dobbs Ferry, NY
    Former Employee - Anonymous Employee in Dobbs Ferry, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mercy College full-time (More than 3 years)

    Pros

    Long holiday vacation with optional overtime

    Cons

    The company does not care about the student. The are in the business to make money and could care less about the actual function of day to day operations. When it comes to Mercy College its all about the numbers.

    Advice to Management

    They need to listen to their students, staff, and faculty to learn how to fix communication problems.


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  5. Helpful (3)

    "Pact needs better leadership!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PACT Counselor in Dobbs Ferry, NY
    Current Employee - PACT Counselor in Dobbs Ferry, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Mercy College full-time (More than a year)

    Pros

    Co-workers are great, campus is nice, tuition remission for those looking to further their education

    Cons

    The pact program is poorly directed. The decisions being made are not in the employees best interest. The director does not care about his employees and feels that everyone is replaceable. Horrible employee turnover and the director does not care. Salary is bad. Benefits are average. The only way to move up at this school is to be good friends with the director. Education and experience does not matter unless you are friends with the director. And if you work at any other campus besides the main one you are isolated and treated poorly compared to those who work at the main campus where the director is at. The worse part is that you can't complain to anyone because the director is friends with everyone in leadership (human resources, union rep, deans, provost)

    Advice to Management

    Find a better director. Pact has potential but would not reach that until a new director is in place. Pay people more.


  6. "GREAT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Library Assistant in Dobbs Ferry, NY
    Former Employee - Library Assistant in Dobbs Ferry, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mercy College part-time (More than 3 years)

    Pros

    GREAT BOSS AND WORKERS
    Very fun place to work. Pretty easy because they let you do what you want as long as you finish your work.

    Cons

    Not much to complain about. It's a great place to work. The salary is low but thats due to work study so not much can be done.


  7. Helpful (5)

    "Buyer Beware-- Appalling Place to Work (Work for Another College)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Counselor in Dobbs Ferry, NY
    Former Employee - Counselor in Dobbs Ferry, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mercy College full-time

    Pros

    -- You may work with a nice and helpful team depending on the position.
    -- Minimal amount is required to pay for graduate education.

    Cons

    -- The academic adviser (PACT), financial aid and admission departments are the worst departments to work for and have high turnover.
    -- The management teams for each of the above departments are a joke. They lack real leadership and know-how. It is almost comical to see them in action (rather inaction).
    -- They hire poorly and are inept in cultivating staff.
    -- They promote based on unsound reasons.
    -- They browbeat the staff in producing fictitious results (i.e. registration, academic progress, career, graduation rates etc.)
    -- There is no advocacy for faculty and union members.
    -- The new president only cares about registration numbers and passing poor performing students along to make the board members happy.
    -- PR outright asked staff to not post negative reviews on Glassdoor. Read the positive reviews with a grain of salt.

    Advice to Management

    Most of you are not capable of effectively holding your positions. You lack real progress and know-how. You are a very uninspiring bunch. A couple members within upper management have very questionable backgrounds.


  8. "Keep your head down and you'll be alright"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Specialist in Dobbs Ferry, NY
    Former Employee - Research Specialist in Dobbs Ferry, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mercy College part-time (More than a year)

    Pros

    No micro-managing. Got along with my supervisor splendidly.

    Cons

    Upper administration - sometimes it seemed like they didn't know what they were doing. I didn't deal with them much, so it didn't effect me that much.


  9. Helpful (4)

    "Adjunct Instructor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Adjunct Instructor in Dobbs Ferry, NY
    Former Employee - Adjunct Instructor in Dobbs Ferry, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Campus overlooks Hudson River. The students are friendly. The buildings are neat and clean. I don't really have much else to say regarding the positives of this job, just the beautiful surroundings and clean classrooms.

    Cons

    They pay some of the lowest wages in higher education. Working there felt exploitative. Much of the faculty is adjunct. They simply give you a canned course from the educational publisher and leave you alone. No sense of professional community or development.

    Advice to Management

    Stop building new dorms and buildings and pay your professors.


  10. "Marketing Assistant Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dobbs Ferry, NY
    Current Employee - Anonymous Employee in Dobbs Ferry, NY

    Pros

    Amazing people to work with. There's is always work that needs to be done gives you great experience.

    Cons

    can be a little bit more organzied


  11. Helpful (2)

    "12 hats, 1 Head"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Union Position in Dobbs Ferry, NY
    Former Employee - Union Position in Dobbs Ferry, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Mercy College full-time (More than 5 years)

    Pros

    Forced to learn just about everything on your own, makes you more of a valuable asset to the College and future employers.
    More responsibilities than is expected of your position, establishes an environment for constant learning.
    The employees (entry-level) make it worth staying at the institution, bonds are formed from the frustrations all employees endure while working there.

    Cons

    No support from upper management, no acknowledgment from employer, no room for growth unless it is convenient for the college.Transferring to a different department is nearly impossible if you are great at your current position unless of course it is convenient for the college (they don't tell you this but instead encourage you to apply to other positions so that you feel like you have an opportunity for change).
    Overtime is non-existent, but they still ask you to work.... work for comp. time (the recently changed the name to "flex-time". Good luck actually being able to use that "flex-time"! You'' also be asked to "help" your boss on projects which is fine... however you begin to realize that "help" means they don't know how to do what is asked of them from upper management. The other aspect that weighs in as a huge negative, they ask you to train new hires... but don't see the need to promote you or pay you for a responsibility that shouldn't be yours... if you want a good laugh.... the turn over rate is so high that you may be trained by someone who has only been here for four months, six months... etc.. aside from all of the above comments.... great school to work for....

    Advice to Management

    Student Satisfaction is great, it's why we all work in higher education..... but, if your employee isn't happy, how do you expect the students to be happy? Make an effort to treat your staff with the respect and dignity they deserve, without them... your institution would fall apart.



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