Mercy College Reviews in Dobbs Ferry, NY | Glassdoor

Mercy College Dobbs Ferry Reviews

Updated September 4, 2017
26 reviews

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Dobbs Ferry, NY

2.3
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Timothy Hall
14 Ratings

26 Employee Reviews

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Pros
Cons
  • Upper Management - The leaders of the institution have panicked and made many drastic changes (in 5 reviews)

  • Low pay, large classes and no tenure (in 4 reviews)

More Pros and Cons

  1. "Laid Back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Science Research Professor in Dobbs Ferry, NY
    Current Employee - Data Science Research Professor in Dobbs Ferry, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercy College part-time (More than 3 years)

    Pros

    As the title says, Mercy is laid back!

    Cons

    Pay scale is on the low side.

    Advice to Management

    Keep building


  2. Helpful (1)

    "Admissions Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Recruiter in Dobbs Ferry, NY
    Former Employee - Admissions Recruiter in Dobbs Ferry, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mercy College full-time (More than a year)

    Pros

    Generous vacation, sick, and personal time
    If you have to work on the weekend, you get a day off during the week
    Easy to have a work life balance
    Great job if you have little experience working in higher education to get your foot in the door
    Generous tuition remission

    Cons

    The turnover rate is abysmal, many employees have been there a year or less
    There is no system in place to train new employees, each campus does it differently
    Only a handful of people have been there for more than a few years and they are normally in higher positions because of all the turnover
    Assistant and associate directors more often than not are too young and inexperienced for their roles
    Management is not supportive of their employees, they yes you to death when you have new ideas and do not follow up with them
    Salary is not competitive with schools in the area

    Advice to Management

    The admissions office and PACT are too large and could easily be downsized, which would lead to less turnover within the department and you could pay your employees a more competitive salary

  3. Helpful (1)

    "Low pay a lot of work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dobbs Ferry, NY
    Former Employee - Anonymous Employee in Dobbs Ferry, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Mercy College full-time (More than a year)

    Pros

    You get to interact with great students and a nice staff

    Cons

    The pay is very low, you're micromanaged, and your schedule never stays consistent. The turn over rate is ridiculous

    Advice to Management

    Lower the requirements for employees, no person with a bachelors or masters degree wants to work such a demanding job with little pay


  4. "A joke."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Adjunct Professor in Dobbs Ferry, NY
    Current Contractor - Adjunct Professor in Dobbs Ferry, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mercy College as a contractor (More than 3 years)

    Pros

    No bosses ever observe you. Easy. It is a job, and the teaching is very rewarding... There is something nice about literally never seeing your superior, and doing all your classes however you like.

    Cons

    They actively try to pay their adjuncts as little as possible. Teaching the max amount of classes (3 classes) we make $12k a year. 3 classes qualifies as Full Time for Full timers so the whole thing is unfair. Students think we make much more. No office hours. No loyalty... very much for profit company.

    Advice to Management

    Check out the effect this has on your student body, when you invest zero into your professors.


  5. "Where is the communication?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant/Systems Coordinator in Dobbs Ferry, NY
    Former Employee - Administrative Assistant/Systems Coordinator in Dobbs Ferry, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mercy College full-time (More than 5 years)

    Pros

    Excellent benefits and ability to further own education

    Cons

    Very clique-y between departments, almost no communication throughout the entire school, and some individuals hired are completely ill qualified even for more basic entry jobs all the way to provost.

    Advice to Management

    There needs to be better implantation of job duties so people are pushing workloads off onto others


  6. Helpful (1)

    "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dobbs Ferry, NY
    Former Employee - Anonymous Employee in Dobbs Ferry, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mercy College full-time (More than 3 years)

    Pros

    Long holiday vacation with optional overtime

    Cons

    The company does not care about the student. The are in the business to make money and could care less about the actual function of day to day operations. When it comes to Mercy College its all about the numbers.

    Advice to Management

    They need to listen to their students, staff, and faculty to learn how to fix communication problems.


  7. Helpful (4)

    "Pact needs better leadership!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PACT Counselor in Dobbs Ferry, NY
    Current Employee - PACT Counselor in Dobbs Ferry, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Mercy College full-time (More than a year)

    Pros

    Co-workers are great, campus is nice, tuition remission for those looking to further their education

    Cons

    The pact program is poorly directed. The decisions being made are not in the employees best interest. The director does not care about his employees and feels that everyone is replaceable. Horrible employee turnover and the director does not care. Salary is bad. Benefits are average. The only way to move up at this school is to be good friends with the director. Education and experience does not matter unless you are friends with the director. And if you work at any other campus besides the main one you are isolated and treated poorly compared to those who work at the main campus where the director is at. The worse part is that you can't complain to anyone because the director is friends with everyone in leadership (human resources, union rep, deans, provost)

    Advice to Management

    Find a better director. Pact has potential but would not reach that until a new director is in place. Pay people more.

  8. "GREAT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Library Assistant in Dobbs Ferry, NY
    Former Employee - Library Assistant in Dobbs Ferry, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mercy College part-time (More than 3 years)

    Pros

    GREAT BOSS AND WORKERS
    Very fun place to work. Pretty easy because they let you do what you want as long as you finish your work.

    Cons

    Not much to complain about. It's a great place to work. The salary is low but thats due to work study so not much can be done.


  9. Helpful (5)

    "Buyer Beware-- Appalling Place to Work (Work for Another College)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Counselor in Dobbs Ferry, NY
    Former Employee - Counselor in Dobbs Ferry, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mercy College full-time

    Pros

    -- You may work with a nice and helpful team depending on the position.
    -- Minimal amount is required to pay for graduate education.

    Cons

    -- The academic adviser (PACT), financial aid and admission departments are the worst departments to work for and have high turnover.
    -- The management teams for each of the above departments are a joke. They lack real leadership and know-how. It is almost comical to see them in action (rather inaction).
    -- They hire poorly and are inept in cultivating staff.
    -- They promote based on unsound reasons.
    -- They browbeat the staff in producing fictitious results (i.e. registration, academic progress, career, graduation rates etc.)
    -- There is no advocacy for faculty and union members.
    -- The new president only cares about registration numbers and passing poor performing students along to make the board members happy.
    -- PR outright asked staff to not post negative reviews on Glassdoor. Read the positive reviews with a grain of salt.

    Advice to Management

    Most of you are not capable of effectively holding your positions. You lack real progress and know-how. You are a very uninspiring bunch. A couple members within upper management have very questionable backgrounds.


  10. "Keep your head down and you'll be alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Specialist in Dobbs Ferry, NY
    Former Employee - Research Specialist in Dobbs Ferry, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mercy College part-time (More than a year)

    Pros

    No micro-managing. Got along with my supervisor splendidly.

    Cons

    Upper administration - sometimes it seemed like they didn't know what they were doing. I didn't deal with them much, so it didn't effect me that much.


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