Mercy Corps Reviews | Glassdoor

Mercy Corps Reviews

Updated August 17, 2017
83 reviews

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3.9
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Neal L. Keny-Guyer
33 Ratings

83 Employee Reviews

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Pros
  • It is great to feel like you are actually making a difference every day at work (in 5 reviews)

  • Great team, good remuneration package (in 6 reviews)

Cons
  • Work life balance doesn't really exist in the field (in 3 reviews)

  • Middle management in field offices is more focused on getting promotions out of (in 4 reviews)

More Pros and Cons

  1. "Dynamic headquarters, great for high achievers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fundraising in Portland, OR
    Current Employee - Fundraising in Portland, OR
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mercy Corps full-time (More than a year)

    Pros

    Meaningful mission, impactful organization, interesting work, incredible people, never boring, great benefits

    Cons

    Can be bureaucratic, top-down decision-making, can be secretive, managers play favorites


  2. "Leadership needed in the headquarters offices"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Mercy Corps full-time (Less than a year)

    Pros

    Amazing work on the rough and dangerous front lines, helping people survive. A lot of expertise, passion and commitment in the field.

    Cons

    Headquarters offices are less rewarding. My time in the field was great, but in HQ - not so much. Very cliquey, much favoritism to insiders. Very biased toward the young - who have plenty of energy but not the experience to handle their responsibilities. Lack of leadership, lack of recognition that everyone in every position matters and helps the organization thrive.

    Advice to Management

    Be more open-minded about who is important to the organization. Hire more people who actually like people.

    Mercy Corps Response

    Aug 10, 2017 – Talent Acquisition Advisor

    So glad to hear you work in the field with Mercy Corps was so rewarding! We do understand your sentiment about the field vs. HQ divide as this is a common feeling in NGO’s. One great way to stay... More

  3. Helpful (1)

    "Love the mission, hate the politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Mercy Corps full-time (More than 5 years)

    Pros

    Wonderful, smart people working for an admirable mission. It is great to feel like you are actually making a difference every day at work.

    Cons

    Lots of internal politics and hierarchies to navigate. There is no clear direction/vision and management isn't interested in providing clarity.

    Advice to Management

    Learn to lead and listen. Need to make pay scales transparent. Provide all employees with clear direction and measures of success.

    Mercy Corps Response

    May 18, 2017 – Talent Acquisition Advisor

    I appreciate your thoughtful review and value the work you do at Mercy Corps to make an impact around the world. Mercy Corps' people are the most important resource we have and our leadership works... More


  4. "Loved working at Mercy Corps"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Director in Portland, OR
    Current Employee - Program Director in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercy Corps full-time (More than a year)

    Pros

    Lots of smart people, very entrepreneurial, well-run organization, not much red tape, gives go-getter employees lots of opportunity to have impact

    Cons

    Hard to figure out who is in charge of what, need to be a good influencer within the organization

    Advice to Management

    Offer more benefits to women (e.g., include infertility treatment in health insurance)


  5. "Innovative, self critical and constantly seeking to be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Director
    Current Employee - Program Director
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Mercy Corps full-time (More than 8 years)

    Pros

    Excellent colleagues, cutting edge research, strong in advocacy, even stronger in on the ground design, implementation and impact, truly caring and clear eyed, morally centered, supportive of staff, truly making conscious strides in gender and inclusivity.

    Cons

    With so much change through constantly improving systems, field staff are often overwhelmed trying to keep up with all the new initiatives, while also keeping up with full time program jobs.

    Advice to Management

    Continue exploring ways to introduce change less painfully and more effectively, while giving field teams time to reflect, absorb and process.


  6. "Fascinating projects, lack of structure"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Mercy Corps' market development work is among the most impactful and innovative of any NGO. Working here means being surrounded by intelligent people and witnessing the tangible impact of your work.

    Cons

    Middle management in field offices is more focused on getting promotions out of field offices than supporting the work in their office.

    Advice to Management

    Pare back redundancies in field offices so that everyone has a clearly defined role. Ensure that interns have clearly defined managers and workplans, and that these do not change between the time of acceptance and arrival.


  7. "Manager Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jordan, MN
    Former Employee - Anonymous Employee in Jordan, MN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great internship! Great team! Great work environment, got to work on a lot of interesting projects.

    Cons

    This was an unpaid internship

  8. Helpful (1)

    "Deputy Chief of Party"

    StarStarStarStarStar
    Current Employee - Chief of Party in Virginia Beach, VA
    Current Employee - Chief of Party in Virginia Beach, VA

    I have been working at Mercy Corps full-time (More than a year)

    Pros

    Provides provides opportunities for growth

    Cons

    I do not have cons for being employed wit Mercy Corps

    Advice to Management

    Hire more diverse employees


  9. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Portland, OR
    Current Employee - Program Manager in Portland, OR

    I have been working at Mercy Corps full-time (More than a year)

    Pros

    Great access to public trans, support transportation pass, health benefits are fabulous

    Cons

    Little ability to innovate, too much red tape to get anything done, senior management is proving up instead connecting with team,

    Advice to Management

    define what management and leadership means at MC and train so that people understand how to implement


  10. "Media Relations Internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Mercy Corps full-time

    Pros

    Great internship! Great team! Great work environment, got to work on a lot of interesting projects.

    Cons

    This was an unpaid internship


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