Mercy Health System Reviews | Glassdoor

Mercy Health System Reviews

Updated August 13, 2017
107 reviews

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3.3
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Mercy Health System President & CEO Javon Bea President
Javon Bea President
28 Ratings

107 Employee Reviews

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Pros
Cons
  • too many people in upper management (in 5 reviews)

  • They're concerned with policies and procedures that hinder my job but protects the hospital from potential lawsuits - such is the culture of healthcare (in 3 reviews)

More Pros and Cons

  1. "Friendly work environment yet needs more structural organizations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Philadelphia, PA
    Current Employee - Pharmacy Technician in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mercy Health System part-time (More than 3 years)

    Pros

    It is catholic based non profit organizations and generally administrative people are caring and friendly too employees.

    Cons

    Many times, there are confusions due to lack of work allocations among employees. This causes unnecessary conflicts and misunderstandings.

    Advice to Management

    There must be clear explanation on daily responsibility for each employee in order for the employees to efficiently handle their job instead of carrying it over to the next shift


  2. "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mercy Health System full-time

    Pros

    Great manager, good benefits, good work/life balance.

    Cons

    Extensive commuting between the different facilities

  3. "Physician , DO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Physician
    Current Employee - Physician
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mercy Health System full-time (More than 3 years)

    Pros

    Geriatric population, Call from home 1 X per month , outpatient, PACE program,

    Cons

    Parent company- Trinity Health applies many policies and procedures which are not discussed or piloted with their employees


  4. "service oriented, struggling"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mercy Health System full-time

    Pros

    mission based, ethical practices in healthcare delivery

    Cons

    funding concerns, medicaid roll back possibility, resources


  5. "n/a"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    mission-centric, friendly, team-oriented, helpful, approachable staff

    Cons

    limited financially, top-down approach


  6. Helpful (2)

    "UR Specialist, RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - UR Specialist, RN in Philadelphia, PA
    Current Employee - UR Specialist, RN in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mercy Health System full-time (Less than a year)

    Pros

    The company's overall vision of providing care to underprivileged is honorable and felt in the location that I am employed. I cannot speak for other sites. I have been an employee for just over 8 months and I love my job. I feel constant support and encouragement from my Colleagues and my Manager. My department works very well together in completing our job. Acquiring any additional certifications or education is for the most part covered by the company. My manager is constantly doing what she can to support our team, keep us engaged and recognized for our roles in the success of the company. My position is unique in that I work from home, I am not monitored or micromanaged. I am treated as a professional and respected for my experience and given autonomy to do my job how I want. As long as I am following company standards and maintaining insurance or CMS guidelines.

    Cons

    Orientation was very fast. Although I was slowly brought up to full productivity, I was not given much time in person with my manager or colleagues to learn some of the little details of the job that end up being important in the long run. I work remotely therefore communication can sometimes be challenging. There isn't a specific job description or manual to refer to, which may not be important to others, but I feel would have been beneficial to me or to any new employee. Changes in policy or specific duties can happen very fast and sometimes with that there can be confusion.

    Advice to Management

    It takes all working together cohesively to make a well oiled running machine. One bolt or one belt breaking can cause the whole engine to shut down. Listen to your employees and their concerns no matter how little they may seem to you. We are all together one company but remember that we are also individuals who may learn or adapt to changes differently. Have patience and understanding that we all may need to adjust to the changes that are coming with healthcare now and in the immediate future.


  7. "Satisfactory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mercy Health System full-time

    Pros

    Great benefits, retirement, PTO, sick time, etc. Salaries are acceptable.

    Cons

    Mission of Mercy seems to be skewed.

    Advice to Management

    None

  8. "Career Feedback"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mercy Health System full-time

    Pros

    Decent vacation and personal time allowance

    Cons

    Upper Management talks a good story but fails to update staff regarding career-impacting changes

    Advice to Management

    Ensure that when employees are put on special assignment, that they report to a Manager and not to Upper Management


  9. "Review of Mercy Health"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercy Health System full-time (Less than a year)

    Pros

    Good salary and good team to work with

    Cons

    disorganized and chaotic no reimbursement for professional development/training


  10. Helpful (1)

    "Executive Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in Conshohocken, PA
    Current Employee - Executive Assistant in Conshohocken, PA
    Recommends
    Neutral Outlook

    I have been working at Mercy Health System full-time (More than 10 years)

    Pros

    The mission to serve the poor and underserved. The people you work with every day. The work is good, more challenging in the past, but still okay.

    Cons

    Being part of a larger organization that really does not appear to have a clue about this System or the market it serves. In an effort to reduced the bottom line especially in a support area (where I work) when colleagues leave positions, often their work is just distributed to other colleagues with no consideration for the amount of work the remaining colleague already has. Talk alot about work-life balance, but really do not practice what they preach.

    Advice to Management

    Better communication in some areas, much less communicaiton in other areas. Limit the number of meetings scheduled to allow colleagues to actually do their job.


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