Mercy Hospital and Medical Center Reviews | Glassdoor
Mercy Hospital and Medical Center Reviews
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    Mercy Hospital and Medical Center Reviews

    Updated June 28, 2018
    47 reviews

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    2.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Carol L. Garikes Schneider
    15 Ratings

    Employee Reviews

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    Pros

    • "Good pay, Nice culture workers treat each other with respect" (in 3 reviews)

    • "Great place to start if you are a new graduate" (in 3 reviews)

    Cons

    • "No room for growth, and high burnout among staff" (in 3 reviews)

    • "Very poor benefits and no room for growth" (in 4 reviews)

    More Pros and Cons

    1. "medical assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Certified Medical Assistant in Detroit, MI
      Former Employee - Certified Medical Assistant in Detroit, MI
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Mercy Hospital and Medical Center full-time (More than 5 years)

      Pros

      very good pay and lot of overtime

      Cons

      to short of breaks and a lots of overtime

      Advice to Management

      very well

    2. "Once great hospital, horrible leadership."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Negative Outlook
      Disapproves of CEO

      I worked at Mercy Hospital and Medical Center full-time

      Pros

      History. Caring and dedicated doctors.

      Cons

      Corporate leadership. Do not appreciate people. All hot air.

      Advice to Management

      Change the CEO yesterday. Has been a disaster for 4 years. Has driven everyone great away.

      3. Join the Mercy Hospital and Medical Center team
      See Our Latest Jobs

    3. "Review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at Mercy Hospital and Medical Center full-time (Less than a year)

      Pros

      Great place to start if you are a new graduate.

      Cons

      Benefits are too expensive. Is a highly stressful work environment.

      Advice to Management

      Recognition and better pay for your employees

    4. Helpful (1)

      "Review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Mercy Hospital and Medical Center full-time

      Pros

      It's a safety net hospital so most of the patients are in need and don't have a good support system

      Cons

      The senior leadership doesn't seem to be immersed with the employees so that changes stick and are effective.

      Advice to Management

      Be present at meetings and support initiatives. Walk around and be seen not just planned rounding. There is no accountability for answering emails and following through.

    5. "Manmography technologist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Mammography Technologist in Chicago, IL
      Current Employee - Mammography Technologist in Chicago, IL
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Mercy Hospital and Medical Center part-time (More than a year)

      Pros

      Somewhat good benefits such as 403(b) contributions

      Cons

      bad management, low pay compared to orhers jn same industry,

      Advice to Management

      Take better care of your employees

    6. "Have Mercy on the next one"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Mercy Hospital and Medical Center full-time

      Pros

      location was convenient to work

      Cons

      Very poor benefits and no room for growth

      Advice to Management

      Appreciate and add value to the staff

    7. "Decision Support analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Mercy Hospital and Medical Center full-time

      Pros

      Managers and directors are helpful and are willing to work with you.

      Cons

      Lack of direction and horribly outdated software and computer systems

      Advice to Management

      None

    8. "Growth and Salary"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Chicago, IL
      Current Employee - Anonymous Employee in Chicago, IL
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Mercy Hospital and Medical Center full-time (More than 8 years)

      Pros

      The patients and the way they are cared for.

      Cons

      Low pay, no room for growth unless friend or family

      Advice to Management

      fair performance reviews, higher pay, minimize burnout

    9. Helpful (1)

      "Can't keep managers or directors"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Registered Nurse
      Former Employee - Registered Nurse
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Mercy Hospital and Medical Center full-time (More than a year)

      Pros

      Free parking
      Easy access
      Many dedicated employees

      Cons

      Large turnover of managers/directors who are doing a good job but suddenly disappear overnight.
      Dietary and cafeteria are horrible.
      Housekeeping varies, but many tasks "aren't my job."
      Parent company shoving "Catholic identity" down throats of diverse urban employees

      Advice to Management

      Senior leadership needs to start walking the walk, not just talking the talk.

      Doing little to attract new patients in a gentrifyying neighborhood 4 blocks from McCormick place

    10. "Special Projects Skills Coordinator"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Mercy Hospital and Medical Center part-time

      Pros

      Friendly co-workers, full cafeteria at a reasonable price.

      Cons

      Under average salary, management does not keep promises and employment/promotions procedure is long and drawn out unnecessarily.

      Advice to Management

      Pay a decent salary. Follow thru on promotions in a timely manner. Acknowledge performance.