Mercy Hospital and Medical Center Reviews | Glassdoor

Mercy Hospital and Medical Center Reviews

Updated August 15, 2017
40 reviews

Filter

Filter

Full-timePart-time

2.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Carol L. Garikes Schneider
10 Ratings

40 Employee Reviews

Sort: PopularRatingDate

  1. "Happy Place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercy Hospital and Medical Center full-time

    Pros

    Great team of pharmacists and technicians.

    Cons

    There are no cons at this hospital. Great team of professionals.


  2. "Growth and Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Mercy Hospital and Medical Center full-time (More than 8 years)

    Pros

    The patients and the way they are cared for.

    Cons

    Low pay, no room for growth unless friend or family

    Advice to Management

    fair performance reviews, higher pay, minimize burnout

  3. "Can't keep managers or directors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse
    Former Employee - Registered Nurse
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mercy Hospital and Medical Center full-time (More than a year)

    Pros

    Free parking
    Easy access
    Many dedicated employees

    Cons

    Large turnover of managers/directors who are doing a good job but suddenly disappear overnight.
    Dietary and cafeteria are horrible.
    Housekeeping varies, but many tasks "aren't my job."
    Parent company shoving "Catholic identity" down throats of diverse urban employees

    Advice to Management

    Senior leadership needs to start walking the walk, not just talking the talk.

    Doing little to attract new patients in a gentrifyying neighborhood 4 blocks from McCormick place


  4. "Special Projects Skills Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mercy Hospital and Medical Center part-time

    Pros

    Friendly co-workers, full cafeteria at a reasonable price.

    Cons

    Under average salary, management does not keep promises and employment/promotions procedure is long and drawn out unnecessarily.

    Advice to Management

    Pay a decent salary. Follow thru on promotions in a timely manner. Acknowledge performance.


  5. "CNA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mercy Hospital and Medical Center part-time

    Pros

    Really good on boarding and training process before sending you to your unit where you begin to work.

    Cons

    The teamwork environment could be better by engaging older staff that have been working there already with newer staff.

    Advice to Management

    Work on leadership and team building within units.


  6. Helpful (1)

    "Registered Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse
    Current Employee - Registered Nurse
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Staff is helpful. We are team players.

    Cons

    Not enough staff. No CNAs. We work too hard and poorly compensated. No advocacy for nurses or Care partners.

    Advice to Management

    Don't give 7 patients to nurses. Don't give us 2 care partners for our floor


  7. Helpful (1)

    "Administrative Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Coordinator in Oak Park, IL
    Current Employee - Administrative Coordinator in Oak Park, IL

    I have been working at Mercy Hospital and Medical Center (More than 10 years)

    Pros

    Free parking and central location

    Cons

    Pay and Benefits and Management

  8. "Medical technologist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Not too strenuous or busy environment.

    Cons

    Politics, laziness, no room for emprovement

    Advice to Management

    Let employees cross train


  9. Helpful (2)

    "RN"

    StarStarStarStarStar
    Former Employee - Registered Nurse in Chicago, IL
    Former Employee - Registered Nurse in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mercy Hospital and Medical Center full-time (More than a year)

    Pros

    Met some great employees, but they all leave within months of hire.

    Cons

    Understaffed and extremely rude patients. There is a reason this hospital always has openings for nurses and that's because they all leave after working here for a year or less. Management does not listen to their staff. Policies and procedures are a joke. Nobody seems to know them and they are out of date.

    Advice to Management

    Listen to your staff!! Happy staff means happy patients. How can you expect to have great satisfaction scores if your staff is unhappy. Look at you turnover rates.. they're like a revolving door. Before you work on getting magnet status, which you never wil, focus on making this a positive place to work first.


  10. "Dangerous Executive Leadership"

    StarStarStarStarStar
    • Culture & Values
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The Physicians are comitted to the community and to the mission

    Cons

    CEO is a patholgic liar and a malignant narcissist.CEO lies to the Board and to Trinity Corporate in order to remove her employees and direct reports who are not sycophants. Leads by fear, hubris, and divisiveness without regard for impact the decisions have on patients. Has entire management on edge and looking for new jobs. Fires doctors without cause if they do not align with her ideas. Destroying a 150 year old Chicago institution and alienating the medical community. Unsafe patient: nursing ratios and patient: doctor ratios.

    Advice to Management

    The Board and Trinity need to remove the CEO before it is too late.


Showing 40 of 43 reviews
Reset Filters