Mercy Medical Center (OH) Reviews | Glassdoor

Mercy Medical Center (OH) Reviews

Updated Sep 6, 2019

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Found 81 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
49%
Recommend to a Friend
64%
Approve of CEO
Mercy Medical Center (OH) CEO Paul C. Hiltz (no image)
Paul C. Hiltz
6 Ratings
Pros
  • "They are a faith based hospital and offer great benefits(in 5 reviews)

  • "Good people with kind hearts, actually care what happens to coworkers and patients(in 5 reviews)

Cons
  • "no room for advancement, low pay, no respect for their employess(in 4 reviews)

  • "We will have 3 aides on in the morning, but out of the 2 scheduled in afternoon 1 typically always floats(in 2 reviews)

More Pros and Cons
  1. Helpful (2)

    "Positive Learning Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Patient Transporter in Baltimore, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Mercy Medical Center (OH) part-time for more than a year

    Pros

    Work atmosphere was pleasant, if you're used to the city and its idiosyncrasies. Benefits were nice, as were the regular pay raises. Keeps you on your toes, literally.

    Cons

    Management was a bit stiff and equipment was often disregarded and in disrepair, if not completely outdated.

    Advice to Management

    Invest in updated equipment and protocol for its maintenance; it's one of the most overlooked yet vital aspects of the patient experience. Also keep up the hard work! :)

    Mercy Medical Center (OH)2019-02-08
  2. "Recent graduate looking."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Unit Secretary in Canton, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mercy Medical Center (OH) full-time for more than 8 years

    Pros

    The staff is caring and compassionate.

    Cons

    Staffing was short most of the time.

    Mercy Medical Center (OH)2019-09-07
  3. "Not the best hospital I’ve worked at."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Nurse in Canton, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mercy Medical Center (OH) full-time for less than a year

    Pros

    Flexible with scheduling, Everyone non nursing related was friendly.

    Cons

    Low pay, short staffed, bad communication.

    Advice to Management

    I’ve worked at a different hospital in the area and coming to Mercy made me realize how much better the hospital I worked at was a lot better just by the little things. The hospital is cheap and doesn’t want to spend the money that will help better patient satisfaction. First it’s not sanitary to use wash clothes to clean up patients, they need to provide warm disposable wipes, secondly, each unit should have a... blanket warmer, and need disposable chuck pads and lastly they need to update their charting system because it’s old and takes forever it seems to chart. I was a nurse and I worked on many different units and I have to say the PCC’s on dayshift and a Nurse on 5M were rude and talked to you as if you were incompetent of doing your job and felt like they judged you if you had a question. Always short staffed and didn’t always have the best communication.

    Show More
    Mercy Medical Center (OH)2019-07-26
  4. "Low pay. Good people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Desktop Support Analyst 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mercy Medical Center (OH) full-time for more than 3 years

    Pros

    Most everyone is a pleasure to work with.

    Cons

    Pay is well below market value.

    Mercy Medical Center (OH)2019-06-04
  5. "Its a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Patient Transporter 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mercy Medical Center (OH) full-time

    Pros

    Majority of people are friendly Most employees care about the patients benefits are reasonably priced and are decent

    Cons

    Pay, raises, advancement Management is lacking and one level to the next is oblivious to the one it supervises I think Definitely a "who you know" kind of place

    Advice to Management

    Open your eyes to what is actually going on

    Mercy Medical Center (OH)2019-04-24
  6. "PSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - PSA in Canton, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Mercy Medical Center (OH) full-time for more than a year

    Pros

    Most coworkers are great to work with

    Cons

    Low pay. The point system is ridiculous. You get points if you get sent home for being sick. You get points for calling off sick. Points for being 5 minutes late. Staffing is also insanity. Some floors will have 2-3 aides because they're a telemetry floor while the nontelemetry floors will have 1 aide.

    Advice to Management

    Learn safe staffing ratios and better pay

    Mercy Medical Center (OH)2019-02-02
  7. "Clean House ASAP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mercy Medical Center (OH) full-time for more than 5 years

    Pros

    Nothing but working at Summa.

    Cons

    The system is full of favoritism if you are not a favorite you are working like a dog while people sit on their behinds. This is everywhere within the hospital from ED, CCU, Radiology, ED, Laboratory, etc Pay isn't great got raises yet have policies of making people leave early to stay within budget. Stop hiring, stop giving raises you can not afford.

    Advice to Management

    Stop promoting brown nosers and hire people that actually know what they are doing and have a MBA or higher level of education with hospital management.

    Mercy Medical Center (OH)2019-02-14
  8. "Lowest paying hospital around."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - MRI Technologist in Canton, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mercy Medical Center (OH) full-time for more than 3 years

    Pros

    Beautiful facilities, high end equipment.

    Cons

    Highly understaffed, poor coordination, difficult career advancement.

    Advice to Management

    Increase your employees pay.

    Mercy Medical Center (OH)2018-11-28
  9. "Great staff that are a pleasure to work with"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Mercy Medical Center (OH) full-time

    Pros

    Caring professionals that work as a team

    Cons

    Benefits are not that great

    Mercy Medical Center (OH)2018-11-04
  10. "Icu RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercy Medical Center (OH) full-time

    Pros

    Good retirement plan and employee pension

    Cons

    Poor medical benefits, low pay

    Mercy Medical Center (OH)2018-10-19
Found 81 reviews