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Mercy

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Mercy

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Mercy Employee Reviews about "culture"

Updated May 25, 2023

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Found 2,122 of over 2K reviews
3.5
65% Recommend to a Friend
Mercy President-CEO-Mercy Stephen Mackin
67% Approve of CEO

Found 108 of over 2K reviews

3.5
65%
Recommend to a Friend
67%
Approve of CEO
Mercy President-CEO-Mercy Stephen Mackin
Stephen Mackin
708 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Benefits are good and patients appreciate you(in 172 reviews)
  • "Great coworkers and patient relationships(in 132 reviews)
  • "Great people and they were very flexible with my college schedule.(in 114 reviews)
  • "It's nice and the staff is friendly.(in 46 reviews)
  • "Great culture and caring staff(in 38 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Mercy and is not affected by filters.

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Reviews about "culture"

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108
  1. 4.0
    Current Employee, more than 5 years

    nice environment

    Sep 20, 2022 - Registered Nurse, BSN 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good culture and lot's of help from most of the co-workers

    Cons

    I really do not have

    Continue reading
    Be the first to find this review helpful
  2. 2.0
    Former Employee

    Mercy

    Feb 8, 2023 - Patient Benefit Representative in Oklahoma City, OK
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The main hospital has amazing culture and very clean

    Cons

    I was being picked on by my supervisor and team leader as soon as i was approved for FMLA for cancer.

    Be the first to find this review helpful

    Mercy Response

    Thank you for completing a review and sharing feedback regarding your experience and perspective. If you have any further feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!

  3. Join the Mercy team
    See Our Latest Jobs
  4. 4.0
    Former Employee

    Mercy Health

    Jan 28, 2023 - Executive Director in Fort Smith, AR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great culture and caring staff

    Cons

    Limited capital to replace equipment

    Continue reading
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    Mercy Response

    Thank you for taking the time to complete a review. Our co-workers are one of our greatest assets and we appreciative your positive feedback and suggestions. If you have additional suggestions, please contact us via email at mercyrecruitmentfeed@mercy.net.

  5. 4.0
    Former Employee, more than 1 year

    Great People, Great Values, Poor Compensation

    Oct 8, 2015 - Anonymous Employee in Springfield, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The culture and values are what make working there so great. The employees believe in helping people, and you can see it in their actions and behaviors. There is definitely a sense of community.

    Cons

    They are among the lowest paying employers in town. I constantly levied for higher pay for my staff, but they ended up outsourcing the department and paying the new employees even less! Mercy is in a financial crisis right now, and unfortunately there are layoffs and cutbacks that are hitting its employees hard.

    6 people found this review helpful
  6. 4.0
    Current Employee

    Great Company!

    Sep 27, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The culture there is very positive and patient focused.

    Cons

    Benefits are comparable to similar hospitals in the area.

    Be the first to find this review helpful
  7. 3.0
    Former Contractor, more than 3 years

    Find a more supportive work environment than Mercy

    Feb 11, 2021 - Physician 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Beautiful building and lovely grounds with a gorgeous chapel onsite and spiritual reminders everywhere.

    Cons

    Culture is unfriendly and without real trust. Witnessed nurses being let go and undergoing major salary reduction as well as some unfair treatment of physicians who were let go with little warning.

    Be the first to find this review helpful
  8. 5.0
    Current Employee

    Mercy Rehab Hospital St. Louis is a great place! 5-Star!

    Jul 19, 2019 - Administrative in Chesterfield, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    We are like a family! Providing 5-star patient care is at the core of everything we do. The positive culture and welcoming atmosphere is tangible from the moment you walk in the door. Great place to work and to receive stellar care.

    Cons

    Working longer hours sometimes occurs.

    Be the first to find this review helpful

    Mercy Response

    Executive Assistant

    Thank you so much for sharing your experience! We take pride in highlighting all the incredible things happening at Mercy. Do you mind if we share this with the team on the ground? They’ll be so excited! It is truly an honor to have you as a part of our Mercy team. If you have any further feedback to share, please email us at mercyrecruitmentfeed@mercy.net.

  9. 2.0
    Current Employee, more than 3 years

    Overworked, Understaffed

    Oct 22, 2022 - Registered Nurse in Springfield, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent salary, incentivized overtime (they keep reducing the pay though), decent benefits. If you work with a good team, you’re just about Golden.

    Cons

    1. More travelers than core staff. 2. Dangerous nurse to patient ratios. 3. New hires deal with bullies. 4. Management doesn’t seem to care about actual concerns from staff, just patient satisfaction. 5. Underpaid for the job requirements. 6. Licenses at risk. 7. Clique-ish and exclusive culture.

    Continue reading
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    Mercy Response

    Thank you for completing a review and sharing feedback regarding your experience and perspective. If you have any further feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!

  10. 1.0
    Former Employee, more than 1 year

    TOXIC, OUTDATED, CORRUPT Employer - Do Not Waste Your Time at Mercy

    Apr 25, 2023 - Office Admin Role in Saint Louis, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    NONE. I listened to a recording an employee showed me of one of my managers screaming and cursing at a past employee. The employee quit and the manager was never corrected and became my manager. I was shown this recording by another employee first hand and told that certain leadership at Mercy have been recording each other and their conversations for years to use against each other. TOXIC behavior and culture is just the beginning of Mercy’s CRAZY and CORRUPT issues.

    Cons

    1) Admin/Office Managers and Leadership are outdated, mgmt. have worked at Mercy too long and the culture is stagnant. There are many retirees that for some reason are my grandma’s age and hate Mercy but they stay and cause a ton of drama and have 0 technical skills that are applicable in 2023. Why are they managers? There were a lot of either uneducated or unmotivated people who do not know what they are doing and it reflects in the high turnover of employees and all of the negative reviews. 2) All projects and training processes were completely mismanaged from day 1 by my manager. very poor management skills shown by my manager via a lack of general education and knowledge even after working here 15+ years. Severely lacked technical skills, very poor ability to communicate, manager was insecure and aloof, co-dependent on a retired go-worker to advise her, and threatened by my better skills as an employee. Management acted shady and unprofessional, caused issues interpersonally but also with accuracy and productivity. HUGE disappointment. 3) CHEAP. Pay is basic, healthcare is basic, 401k is basic, pension basic. Not worth the hassle of the above to work here. Try SLU or WASHU, done come to Mercy. 4) IT issues happened almost every week and were not minor but major issues across the hospital. Internal and external portal, and tools always had glitches and were not working correctly. 5) see above I listened to a recording an employee showed me of one of my managers screaming and cursing at a past employee. The employee quit and the manager was never corrected.

    Continue reading
    1 person found this review helpful

    Mercy Response

    Thank you for completing a review and sharing feedback regarding your experience and perspective. If you have any further feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you!

  11. 4.0
    Current Employee

    Good benefits

    Nov 18, 2021 - Programmer Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home flexibility and culture

    Cons

    Every other year RIFS common

    Be the first to find this review helpful
Viewing 1 - 10 of 108 Reviews
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