Merge Healthcare Reviews | Glassdoor

Merge Healthcare Reviews

Updated July 1, 2017
118 reviews

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118 Employee Reviews

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Pros
Cons
  • No work life balance and the culture is limited to your work team and promoted by co workers (in 5 reviews)

  • Not sure if eClinical Management team can do something about it (in 3 reviews)

More Pros and Cons

  1. Helpful (5)

    "Merger and Acquisitions"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Can not think of any.

    Cons

    Lots of stress, constant merger and acquisitions.


  2. "Global Support Services Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Support Services Manager in Morrisville, NC
    Current Employee - Global Support Services Manager in Morrisville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merge Healthcare full-time (More than 8 years)

    Pros

    This is the eclinical division of Merge healthcare. Management gives you all the tools you need to be successful at your job. Great job atmosphere. It's a pleasure to come to work and know that co-workers are there to assist. Have fantastic leadership. Operations Rocks as well as our sales team. Every time there is a job opening there are a plethora of internal recommendations.

    Cons

    Wish there were more company functions, but unfortunately with success it just makes people too busy to take time off to do things out of work.

    Advice to Management

    Keep on leading us down this path, we will be number one in the market in no time.

  3. Helpful (3)

    "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Location wasn't bad
    Close to Picnic Basket

    Cons

    Cube farms
    Antiquated development practices
    Poor upward mobility
    Poor business performance / not innovating

    Advice to Management

    Value your employees
    Innovate


  4. Helpful (3)

    "Merge eClinical Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development in Morrisville, NC
    Current Employee - Business Development in Morrisville, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Merge Healthcare full-time (More than a year)

    Pros

    You are a part of a great industry that is always growing. Also, the Operations Team is awesome! They are very knowledgeable and support the sales team wonderfully!

    Cons

    Outside of the industry and other teams within the organization everything is pretty bleak. Only a select few individuals receive quality leads. The Comp Plans are never finalized till mid June ( we still have not received ours for 2015). This means that commissions are also not paid on time. Some members of the Senior Management Team rely on sending threatening emails to the Sales Team to motivate them. The threats range from withholding payment, taking accounts/leads away, or against someones character. There is no HR presence at the organization. Our only HR rep will work around the halls gossiping about employees and openly talking about the details of laying off other employees.

    Advice to Management

    The every day quaility of life needs to be improved. This will help the turnover rate, it feels as if someone is leaving every single week. Every year and a half there is an entirely new sales team.


  5. Helpful (2)

    "Remote Support Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Analyst I in Hartland, WI
    Current Employee - Technical Support Analyst I in Hartland, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merge Healthcare full-time (Less than a year)

    Pros

    Extremely laid back environment where they care more about your productivity and job performance then they do what you look like, while staying professional at the same time. Many opportunities towards promotions and a larger income then expected by bonuses.

    Cons

    Sink or swim mentality when it comes to their software, no real way to train hands on until you are given the opportunity to work with the customers hands on.

    Advice to Management

    Need to come up with a way of teaching new employees that's more hands on then shadowing.


  6. Helpful (12)

    "Horrible cutthroat company. I would rate this company a big fat 0 If I could. Prospective Employee beware!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Diego, CA
    Former Employee - Software Engineer in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Merge Healthcare full-time (More than a year)

    Pros

    None!!! Very ruthless uncaring company and people!

    Cons

    Merge Healthcare acquired the company was working for (DR SYSTEMS) and the HR person just arrived yesterday and laid off a lot of people almost 25% of the staff.

    Don't bother wasting your time with this horrible company.

    They acquire companies and then lays off the people. They take the products that the other company develops and then tries to market it as their product and then they market as their product as try to say
    they are best in KLAS the product/products.

    Advice to Management

    You are very horrible people, you need to try developing your own products and try keeping the talented people from the companies you buy instead of taking credit for other companies and people's talent.


  7. "Pre-Sales Consultant Ambulatory Market"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pre-Sales Consultant in Cleveland, OH
    Former Employee - Pre-Sales Consultant in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    EXCELLENT team of incredibly bright individuals! Management is very supportive.Excellent benefits and perks. Lots of hard work but the team is there to jump in if you need them.

    Cons

    This role would be a challenging for someone without healthcare and or software background for there are lots of products to learn and become an expert.

    Advice to Management

    Keep up the good work! You have a great team in place!

  8. "Great place to have a career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Omaha, NE
    Current Employee - Anonymous Employee in Omaha, NE
    Recommends
    Positive Outlook

    I have been working at Merge Healthcare full-time (Less than a year)

    Pros

    Merge Healthcare is a great company to work for. I work with a great bunch of people. My manager has done a great job in providing me feedback and support in a timely fashion. I was referred to this company through a friend and would suggest it to others as well. I had worked with Merge Healthcare as a customer and they had always showed great respect for their clients and were always professional. I also see that culture internally as an employee.

    Cons

    I do not have any cons I can share at this time.


  9. Helpful (3)

    "Beware of MERGE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Sioux Falls, SD
    Former Employee - Engineer in Sioux Falls, SD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Merge Healthcare (Less than a year)

    Pros

    Can't think of any other than you get a paycheck.

    Cons

    Too many to mention within this context.

    Advice to Management

    If you kiss enough butt, you can become management.


  10. Helpful (3)

    "Poor Sales Management at Merge eClinical"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Merge Healthcare full-time

    Pros

    Actual sales team worked well with each other.

    Cons

    Unfortunately for the second year in a row at Merge eClinical we have not received our commission plan and we are into the second quarter. Ultimately this has pushed back Q1 commissions for the second year in a row. Management seems to be overloaded with too many tasks and can't commit to finalizing plans for the sales team. They continually expect you to sell without having this comp plan in hand. Base salary is low so a lot of the pay is based on your commission and bonus. With out knowing when that may come becomes frustrating.

    Advice to Management

    Re-assign tasks, too much change too quickly. Some tasks should be prioritized better over others. Your sales team is expected to bring you new business. If they don't have a commission plan how does that drive them to positively sell the brand.


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