Meridian Health Plan Reviews | Glassdoor

Meridian Health Plan Reviews

Updated September 21, 2018
329 reviews

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2.7
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Kenneth Burdick
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329 Employee Reviews

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Pros
  • "Bagel Fridays, nice benefit and PTO package, good culture" (in 49 reviews)

  • "First off it is located in downtown Detroit which is up and coming" (in 20 reviews)

Cons
More Pros and Cons

  1. Helpful (3)

    "Wonderful! From a current Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Detroit, MI
    Current Employee - Administrative Assistant in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Meridian Health Plan full-time (Less than a year)

    Pros

    Education and training. Yeah, they have bagel Fridays, events, and other great perks like wearing jeans! I'm shocked by the negative reviews, as an older person (being in my 30s) the aspect I appreciate the most, is their willingness to train and develop anyone as long as you are willing. When I graduated college years ago, I never had a job that was literally only 8 hours, the normal was 10 hour days, and I never worked at a company that invested their money to have departments dedicated to employee culture, like Meridian does. They encourage work-life balance, and value everyone's time. I have experienced great communication, because I communicate in a professional manner. You get what you give. This company is willing to invest in their employees and there is a lot to be said for that.

    Cons

    Traffic can be unpredictable, but that is nothing Meridian can control!

    Advice to Management

    Keep it up!


  2. "Some departments are great, while others not so much"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Meridian Health Plan full-time

    Pros

    Passionate employees who care about members

    Cons

    Slow and some leaders do not manage well

  3. "Agent Hotline Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative/Agent in Detroit, MI
    Former Employee - Customer Service Representative/Agent in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Meridian Health Plan (Less than a year)

    Pros

    The management is great and the company has a good culture.

    Cons

    Have to work there a full year before you can be promoted.


  4. "Medical record data abstractor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Record Data Abstractor
    Former Employee - Medical Record Data Abstractor
    Doesn't Recommend

    I worked at Meridian Health Plan full-time (More than a year)

    Pros

    Work from home. Travel to different places for chart reviews. PTO accrued every paycheck.

    Cons

    If you are not in management or Not Buddy Buddy with someone in management then you don't matter. HR does not do their job to follow up on complaints regarding harassment from managers. Senior leadership of the abstraction does not care about you. They ask your opinion on things and then twist your words and use them against you. They make false accusations to terminate you. If you are not a yes sir type of person or a butt kisser don't expect to be promoted or do well here. The training is horrible.


  5. "Business analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Meridian Health Plan full-time

    Pros

    Willing to teach you new concepts.

    Cons

    Too much work loaded on one person.


  6. "It’s challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Meridian Health Plan full-time

    Pros

    You learn a lot, you are challenged, you can be creative, great building

    Cons

    There is A LOT of work to do all of the time


  7. Helpful (1)

    "Great company to work for"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Positive atmosphere and helpful leadership

    Cons

    Limited flexibility regard in scheduling

  8. "Not worth your time—IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Detroit, MI
    Former Employee - Business Analyst in Detroit, MI
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Meridian Health Plan full-time (More than 3 years)

    Pros

    Good location
    Bagel Friday
    Flexible Schedule
    Casual Attire
    Fun culture
    Good PTO Policy (3 weeks accrued)

    Cons

    Meridian was a horrible place to work, and I wouldn’t recommend it to my worst enemy. Pay is atrocious. Most people in leadership were promoted based on favoritism and friendship, rather than merit. Lots of drama, scandals, and rumors. Felt like I was in middle school at times. Middle management used to scream at one another, throw tantrums, cry, swear, etc. Other teams within a department would deliberately try to sabotage other teams within the department. There are also many departments who get paid a large amount of money to deliver absolutely nothing and complete no real work. It really was a toxic work environment. All of the good employees end up leaving anyway.

    They don’t value their employees whatsoever and offer no room to grow, unless you’re a white male from Grosse Pointe. If you are a white male from Grosse Pointe, then you’ll do very well here.

    Maybe things will change now that the ownership has changed. But honestly, please work somewhere else.

    Advice to Management

    Promote based on merit. Stop promoting your friends.
    Provide more professional training/outside certification opportunities.
    Offer better reimbursement for continued education.
    Leadership needs to communicate and stop trying to bring one another down.
    Promote a culture of mutual respect and teamwork.
    Invest in your employees. You’ve hired them for a reason.
    Maternity/Paternity policy should be improved. As a healthcare company I’m shocked it’s not better.
    Take time to fix the root of the problems, rather than covering them up with bandaids. Invest in the staff you need to deliver the projects.


  9. Helpful (1)

    "Not a bad place for an entry-level job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Care Coordinator in Detroit, MI
    Current Employee - Care Coordinator in Detroit, MI

    I have been working at Meridian Health Plan full-time (Less than a year)

    Pros

    Decent salary for someone right out of college and good benefits. Detroit Campus Martius location is fantastic.

    Cons

    No communication from department to department, even those that overlap. Strict 30-minute lunch, hardly enough time to take the elevator down, walk outside AND eat. Very little flexibility.

    Advice to Management

    Give your employees more flexibility in their schedule. Instead of forcing 2-15 minute breaks and one 30-minute lunch break, let employees combine them for a decent lunch break. Sometimes I think all the little things like Meridian Mania and HEDIS week are attempts to distract us from the fact that our days are so regimented. But we're smarter than that.


  10. Helpful (1)

    "Program coordinator"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Meridian Health Plan full-time

    Pros

    There were Young audience and employees.

    Cons

    Young audience and employees were very young.


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